Frank Boucher Chevrolet Cadillac of Racine - Service Center

Was told over the phone that they knew what the problem with my car was. Dropped it off and 3 days later they tell me there’s nothing they can do. Got a $160 bill for them not actually fixing anything. with my car was. Dropped it off and 3 days later they tell me there’s nothing they can do. Got a $160 bill for them not actually fixing anything. More

Fast service very helpful staff. Customer service was great fast and attentive. Service was done in no time. Customer service was great fast and attentive. Service was done in no time. More

Thorough, prompt, and professional service. Always very friendly and knowledgeable. No pressure about getting more service work done that our mechanic takes care of. Always very friendly and knowledgeable. No pressure about getting more service work done that our mechanic takes care of. More

Vehicle was taken in for service at 8. We were called before 12. Great quick service We were called before 12. Great quick service More

Friendly and fast. Haven't been treated well and will continue to return for my car buying needs. Haven't been treated well and will continue to return for my car buying needs. More

Service writer Morry Decker always does a great job. Professional courteous, and always willing to help. Great job. Professional courteous, and always willing to help. Great job. More

Took truck in for two new tires with four working pressure sensors. had to buy a new one because they said one was broke off in the tire. I assume they broke it off taking the tire off the rim and pressure sensors. had to buy a new one because they said one was broke off in the tire. I assume they broke it off taking the tire off the rim and wouldn’t own up to it. More

Everyone is nice but an hour and a half for a oil change seems long. Then I leave and once I get home I watch the video that was made. The mechanic offered recommendations such as replacing the air filer an seems long. Then I leave and once I get home I watch the video that was made. The mechanic offered recommendations such as replacing the air filer and testing for a leak. But I was already gone and now to do those things I need to come back again. It should have been offered to replace these things as they do they job to save time. More

Morry is always dependable and courteous. And the work is always done correctly and on time. And the work is always done correctly and on time. More

The service work at Boucher is excellent. Morry is a pleasure to work with and always follows up quickly. Morry is a pleasure to work with and always follows up quickly. More