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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,031 Reviews
Call Service Center (262) 240-6105

1,031 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 09, 2025

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left. More

by MFW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Karpinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

June 03, 2025

Quick service, good communication before and after,car came back clean , came up with plan for more work More

by Jazandj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have know idea who help
Report | Print
Jun 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

June 02, 2025

Very low interaction with customer Not very friendly No thank you Even knowing I'm from Iowa I'm not happy with your service More

by winalot56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

June 02, 2025

They changed oil and filter. Noticed cabin filter was in need of replacement. Also changed air filter. More

by CMishleau1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jim Piscitello Service Manager 262-886-1010

May 30, 2025

Nice atmosphere for buying a car. Robert was very helpful and he's a nice guy. More

by Djsham212
Recommend Dealer
Yes
Employees Worked With
Robert David
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May 30, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Jim Piscitello Service Manager 262-886-1010

May 24, 2025

They took our truck in and fixed something that another shop hasn’t been able to fix in months. Mike was great to work with. More

by psegurajr529
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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May 24, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Piscitello Service Manager 262-886-1010

May 24, 2025

The dealership is always clean and the staff are friendly, informed and deal with whatever issues I have with my vehicle. More

by jbknclm
Recommend Dealer
Yes
Employees Worked With
Morry Decker
Report | Print
May 24, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

May 22, 2025

They are very prompt, friendly and helpful, both in the service department and on the sales floor More

by BRIAN@LAUERFINANCIAL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Karpinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 22, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

May 17, 2025

Mike thanks for taking a look at my suv good communication and understanding great service. More

by Danny Espadas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

May 13, 2025

I rate Boucher body shop excellent. Their workmanship is excellent. The car looks better than before the accident, it was finished on time and done right. I highly recommend them. More

by dld79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhurst
Report | Print
May 13, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

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