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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
986 Reviews
Call Service Center (262) 240-6105

986 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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January 23, 2024

Great experience, they pointed out the issue, and completed the job quickly I highly recommend people to use Chevrolet Services More

by bmcintosh0
Recommend Dealer
Yes
Employees Worked With
First name Chris
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Jan 24, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!

January 19, 2024

Great. Very professional. Very personable Great service. The place is always very clean. I love the coupons you always provide. More

by KMCELVAIN47
Recommend Dealer
Yes
Employees Worked With
Christopher Maglio
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Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit! We do hope we can be of assistance in the future. Take care!

January 18, 2024

Had my truck in for service. Got me in on time and back on the road quickly More

by rasmussen927
Recommend Dealer
Yes
Employees Worked With
Mitchell Karpinsk
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Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!

January 18, 2024

They are always very accommodating with my fire dept schedule in allowing me to drop off and pick up my vehicle at my convenience More

by FFEJRAS
Recommend Dealer
Yes
Employees Worked With
Morry Decker
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Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

January 18, 2024

Showed up for my appointment and my truck was taken in immediately. I waited in a very nice waiting room. The work was done quickly. More

by MarkVerwey
Recommend Dealer
Yes
Employees Worked With
Don't remember his name but was very nice.
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Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Mark, it is great to hear everything was done quickly and to your satisfaction! We do hope we can be of assistance in the future. Take care!

January 18, 2024

Service is excellent. John and the crew always come through when it's a issue with our fleet trucks. More

by scotth6
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
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Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Scott, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if we can ever help you in the future.

January 18, 2024

Service is wonderful. Highly recommend everyone to come get their car serviced with you Incredible More

by Kingjulius428
Recommend Dealer
Yes
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Jan 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

January 18, 2024

It's hard to put into words how the lack of professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ul More

by dbison
Recommend Dealer
No
Employees Worked With
Michael Wichgers, Michael Wichgers
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Jan 19, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you and make things right. We hope to see you soon.

Jan 21, 2024 -

dbison responded

I already spoke with Jim previously. I actually drove back to the dealer and sat in his office explaining everything that happened. He apologized and said he would make it right. It’s been two weeks and I haven’t heard or seen anything that was agreed upon. Your canned response is frustrating to say the very least.

January 17, 2024

They are always friendly and speedy and informative after every visit. I really appreciate their service More

by Rvdunlop
Recommend Dealer
Yes
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2024

Nice work with them Nice people They done in good time I will keep come back get work done More

by Brian
Recommend Dealer
Yes
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Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Brian, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

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