Frank Boucher Chevrolet Cadillac of Racine - Service Center

It was a pleasure to be there The dealership was well organized, and Jamus kept me informed as to what was going on with my vehicle organized, and Jamus kept me informed as to what was going on with my vehicle More

Seemed to be honest and upfront. This is the third dealership so far in my test. So far Boucher is in the lead. This is the third dealership so far in my test. So far Boucher is in the lead. More

My car was having engine problems. Jim was extremely helpful and he was really personable. He did a lot to help and make sure my car was up and running again. Jim was extremely helpful and he was really personable. He did a lot to help and make sure my car was up and running again. More

Maury was receptive. Listened. Was knowledgeable. Responded to my calls. Explained things as we went along. Forwarded a video of the mechanic explaining what was wrong. C Listened. Was knowledgeable. Responded to my calls. Explained things as we went along. Forwarded a video of the mechanic explaining what was wrong. Can't say enough good things about Maury. More

It was easy It was easy. So very easy. Super easy and simple So easy So very easy. Super easy and simple So easy More

Done Very nice gentleman. Made sure we were well taken care of. Great relationship with you guys Made sure we were well taken care of. Great relationship with you guys More

Didn't hear about my car service or status of my vehicle until I called close to the end of the day the day I dropped it off but the person couldn't tell me anything until more than 24 hours later when I ha until I called close to the end of the day the day I dropped it off but the person couldn't tell me anything until more than 24 hours later when I had to call and see what's going on, then the next day I get a text saying my car is done More

Very attentive and appreciative! Great service very friendly! Everytime I go there I feel like I'm apart of the family I bought my moms suv from you guys and I know I'll be taken car Great service very friendly! Everytime I go there I feel like I'm apart of the family I bought my moms suv from you guys and I know I'll be taken care of everytime! More

Not sure what point of making an appointment when car doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have doesn't go back until 25 min after scheduled time. Mike is rude and unprofessional- came in and handed me my keys and said here and walked away. Have had a few encounters with him and always the same. Next time I'm in market for car I will look elsewhere. Every-time I come in all the reps disappear and I have to stand there until someone finally asks what I'm there for. Even sitting in your waiting room the numerous employees that walk past and can't even say hi or look at you makes your place feel so cold and un inviting. Oil changes are part of my warranty plan and I hate when I have to go there. More

Mitchell did a great job getting my car in for oil service. Communicated very well and overall delivered a good car service experience. Thank you service. Communicated very well and overall delivered a good car service experience. Thank you More