Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Frank Boucher Chevrolet Cadillac of Racine - Service Center
Racine, WI
981 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
981 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center
Sort by
February 28, 2025
Had to take my truck I. For transmission service four times in three months. Every time I got it back there was something else different that was immediately wrong. Had to For transmission service four times in three months. Every time I got it back there was something else different that was immediately wrong. Had to work with the busiest representative there while all other service representatives sat around doing nothing. I had to call towards the end of the day each time to see if the vehicle was ready to pick up. Never got a call saying it was ready. More
by Noname
Verified CustomerEmployees Worked With
February 28, 2025
Janus was very knowledgeable and accommodating he was very nice and talked with me about my problem very nice and talked with me about my problem More
by ddragonflydreams1
Employees Worked With
February 27, 2025
I always feel like they help me with what I need honestly and try to get me the best deals. I don’t ever feel like I’m being pressured into additional services or to trade in my car. and try to get me the best deals. I don’t ever feel like I’m being pressured into additional services or to trade in my car. More
by jamie
Employees Worked With
February 22, 2025
I brought my truck in for an oil change and brakes. I informed the person who checked me in (wasn’t the same person who checked me out) that I brought my own oil, which was not used, which was not hap I informed the person who checked me in (wasn’t the same person who checked me out) that I brought my own oil, which was not used, which was not happy about. More
by Kathy
Employees Worked With
February 18, 2025
Morry is a Godsend! I always know things will get done right because of him. I always know things will get done right because of him. More
by SGWalesVG
Employees Worked With
February 09, 2025
Mitch is a great person to deal with. He’s very knowledgeable when it comes to talking about the service that’s being or needs to be done. He’s very knowledgeable when it comes to talking about the service that’s being or needs to be done. More
by Martinkarpinski0
Employees Worked With
February 06, 2025
Very helpful. I don’t feel like being ‘blown off’ as we did at Palmen in Kenosha. Mitch and Nick are friendly and easy to deal with I don’t feel like being ‘blown off’ as we did at Palmen in Kenosha. Mitch and Nick are friendly and easy to deal with More
by WAUG162003
February 05, 2025
Went in for body damage. Estimate was quoted @ almost $5,000, which my job paid for. I pointed out the damage to my rear wiper AND my tail light/bar, during said estimate, wh Estimate was quoted @ almost $5,000, which my job paid for. I pointed out the damage to my rear wiper AND my tail light/bar, during said estimate, which apparently WAS NOT included in estimate and SHOULD HAVE BEEN included in said estimate, but WAS NOT!!! The paint job was done nicely, but the job was unfinished. More
by jschippers1983
Employees Worked With
Thunhorst, Philip
