Frank Boucher Chevrolet Cadillac of Racine - Service Center

Salesman and support staff were great sales manager was clueless. After the sale was made on Saturday, we were told by the salesman that he was on vacation the following week. He did contact us on his vac clueless. After the sale was made on Saturday, we were told by the salesman that he was on vacation the following week. He did contact us on his vacation day (Monday) that the part we asked for had ordered. That it should arrive in 1 day. After waiting til Friday, we called to find out that it had been installed on Wednesday and Keys were on sales managers desk. I was informed that the truck would ready for pick up when we arrived. When arrived nothing was ready Spent an hour sitting waiting for it completed More

Always very pleased with the service at Boucher of Racine. Morry goes above and beyond for us. Racine. Morry goes above and beyond for us. More

Never go anywhere else gir my cars. Nevertheless let me down. Always polite to me. Nevertheless let me down. Always polite to me. More

They do a great job getting you in and out quickly. They do quality work at a reasonable price They do quality work at a reasonable price More

Morry greeted me as always and took care of me. Excellent asset Great and reliabile service Excellent asset Great and reliabile service More

Very pleasant, efficient overall 100% perfect! !! Rob David was very pleasant and very efficient and amazing to work with!! Finance was equally as wonderful to work with as well as Anton Lak!! 10 o !! Rob David was very pleasant and very efficient and amazing to work with!! Finance was equally as wonderful to work with as well as Anton Lak!! 10 out of 10 !!!!!! More

My vehicle has been to your dealership three times for the same problem and it’s still not fixed very frustrated very irritated very dissatisfied. This is after I’ve spent $1700 on tires and brakes not to the same problem and it’s still not fixed very frustrated very irritated very dissatisfied. This is after I’ve spent $1700 on tires and brakes not to mention the $1800 that was spent on #Warranty work I’ve given your dealership enough money. I expect better service the runaround, the switching a vehicles the missing of work to try to accommodate your mechanic schedule is probably the worst experience I’ve ever had with a dealership and I have no doubt in my mind I will be telling everyone about my experience. no compensation has been offered to me not even a xxxx car wash. If this is the type of service I expect to see from Frank Boucher Chevrolet consider this the last Chevy vehicle I will ever buy More

My truck is making noises that was not there before I dropped it off not driving the same I will not be going back or recommend them to any one and it sucks because I own 2 Chevrolet trucks dropped it off not driving the same I will not be going back or recommend them to any one and it sucks because I own 2 Chevrolet trucks More

Morey was excellent in getting me fast , efficient service on my vehicle same day! I also received transportation back home. I felt very comfortable getting service here. service on my vehicle same day! I also received transportation back home. I felt very comfortable getting service here. More