Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
998 Reviews
Call Service Center (262) 240-6105

998 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

Sort by
April 14, 2025

They are quick, clean, and keep me informed of the progress of my vehicle status. More

by MDRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jim Piscitello Service Manager 262-886-1010

April 12, 2025

I always feel welcomed, the staff is very friendly and they explained every detail. I like the video of the mechanic walking around the truck. More

by DZIMDARS
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamus Gossett
Report | Print
Apr 12, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

April 12, 2025

I always feel welcomed, the staff is very friendly and they explained every detail. I like the video of the mechanic walking around the truck. More

by DZIMDARS
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamus Gossett
Report | Print
Apr 12, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

April 12, 2025

I was very happy with the service at Boucher. My car looks great and was even completed a day early! More

by Judy1k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhorst
Report | Print
Apr 12, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

April 10, 2025

Expensive day The service was good but the price was overwhelming Hopefully the work done takes care of the issues More

by Tom.jandl
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Apr 10, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

April 10, 2025

It took 5 moths to get my car back the dealership always tald me the part is not here and asked me to pay my deductible without fixing the car very bad experience never going back and will ask people not to More

by Nikhilbisht05
Recommend Dealer
No
Employees Worked With
Phill
Report | Print
Apr 10, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

April 05, 2025

Everything was very simple. Went nice and smooth When the time comes to purchase another car, I'll be back! More

by barko70
Recommend Dealer
Yes
Employees Worked With
Charlie B.
Report | Print
Apr 05, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Piscitello Service Manager 262-886-1010

April 03, 2025

I am very impressed with the service department. They are very professional and explain everything in detail. I now take all of my cars to them for service. More

by Daniel.bline
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

March 29, 2025

Chris always answers questions and makes sure I understand what needs to be done thanks More

by dorrae.moonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 29, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine, we look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

March 22, 2025

I was mislead to when I purchased my vehicle. I was told I have a 3 year warranty that covered all servicing. I was charged $100 for an oil change at my last visit and when I asked why, it turned More

by krenzke39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mitch Karpinski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 24, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for brining this to our attention. When you have the opportunity, please reach out to our General Manager, Chris Tessmer, at 262-886-1010 so we can discuss tis situation further with you.

1
2
...
100