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Frank Boucher Chevrolet Cadillac of Racine - Service Center

Racine, WI

4.5
1,027 Reviews
Call Service Center (262) 240-6105

1,027 Reviews of Frank Boucher Chevrolet Cadillac of Racine - Service Center

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June 23, 2025

they seriously are the best! ! they seem to take pride in their work and repairs and always try and make it easy for me More

by cheriefliess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 23, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

June 21, 2025

Fixed my car and did a great job. It took longer than expected, but rhey were waiting fir insurance authorization. More

by johnandlinda.busybee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil Thunhorst
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Jun 21, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

June 20, 2025

Display screen changes on its own. The issue was not resolved and is constantly changing More

by Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, Ann, and we'd like to learn more about this issue. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

June 17, 2025

Morry did a good job and advised us honestly. He told us all that was wrong with an estimate and advised us on the least we should do. More

by dennyb57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

June 14, 2025

They are very professional and very personable, diagnose your problem and fix it correctly. The first time would recommend them to anybody More

by RWILLYZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 14, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Jim Piscitello Service Manager 262-886-1010

June 12, 2025

They did an excellent job and got the right part in a timely manner. Thanks! More

by Hoodchr6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

June 09, 2025

Seems well organized, customer orientated. No problems with service. Quick and expedient. Felt good when I left. More

by MFW0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mitch Karpinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Jim Piscitello Service Manager 262-886-1010

June 03, 2025

Quick service, good communication before and after,car came back clean , came up with plan for more work More

by Jazandj2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Have know idea who help
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Jun 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your feedback with us. We will share your comments with our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

June 02, 2025

Very low interaction with customer Not very friendly No thank you Even knowing I'm from Iowa I'm not happy with your service More

by winalot56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

June 02, 2025

They changed oil and filter. Noticed cabin filter was in need of replacement. Also changed air filter. More

by CMishleau1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Jim Piscitello Service Manager 262-886-1010

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