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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,490 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,490 reviews

September 29, 2024

It took 3-4 trips to service what should have been completed the first time. More

by kelvin8512
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry to hear about your experience, Kelvin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Jim Piscitello Service Manager 262-886-1010

September 26, 2024

The staff are kind, personable and polite. They listen and work with you to help find the car that works with your family. More

by Haylocksd
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Jim Piscitello Service Manager 262-886-1010

September 24, 2024

I had $2000 worth of repairs done and was a little disappointed in a couple of things. I stated that there was a rattle in the back end. Dealer stated everything checked out. When I picked up the car, More

by Leffcinfo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 25, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for brining this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you. We hope to hear from you soon.

September 17, 2024

Very professional and mindful of my time . I was given a loaner when my car wasn’t ready as promised. I really appreciated that ! The staff was very very personable and again professional! More

by Sanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

September 16, 2024

I was treated fairly and with courtesy by the dealer and the staff during my vi5 More

by tomkender2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ruben Lechuga
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tom, please let us know. Chris Tessmer General Sales Manager 262-886-1010

September 16, 2024

Just getting used to the controls. Can't figure out how to access the Satalite Radio which should have come with the car. More

by PATANN424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Here at Frank Boucher Chevrolet Cadillac of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Tessmer General Sales Manager 262-886-1010

September 13, 2024

On time and took my car immediately, Enjoyed the video of inspection, finished with car wash and vacuum. More

by cls812dds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. Jamus and our team appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

September 10, 2024

excellent service waiting service on time very good time not to long of a wait More

by PHINE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

September 06, 2024

Left my car full of trash from the seat covers and windshield dirty with handprints More

by Jlc3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

September 05, 2024

I recently traded in my 2017 Chevy Tahoe and leased a 2024 Chevy Malibu from Frank Boucher Chevrolet. I received outstanding service from everyone that I came in contact with especially from Dave Wilson More

by Steve Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Steve, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else David can do to assist you, please do not hesitate to let us know. Congratulations on your new Malibu! We are always happy to help! Chris Tessmer General Sales Manager 262-886-1010

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