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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,478 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,478 reviews

September 17, 2024

Very professional and mindful of my time . I was given a loaner when my car wasn’t ready as promised. I really appreciated that ! The staff was very very personable and again professional! More

by Sanb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

September 16, 2024

I was treated fairly and with courtesy by the dealer and the staff during my vi5 More

by tomkender2
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ruben Lechuga
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, Tom, please let us know. Chris Tessmer General Sales Manager 262-886-1010

September 16, 2024

Just getting used to the controls. Can't figure out how to access the Satalite Radio which should have come with the car. More

by PATANN424
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Raimondi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Rapinchuk
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Here at Frank Boucher Chevrolet Cadillac of Racine, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Chris Tessmer General Sales Manager 262-886-1010

September 13, 2024

On time and took my car immediately, Enjoyed the video of inspection, finished with car wash and vacuum. More

by cls812dds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. Jamus and our team appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

September 10, 2024

excellent service waiting service on time very good time not to long of a wait More

by PHINE49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Frank Boucher Chevrolet Cadillac of Racine to be a positive one. Please don't hesitate to reach out if you need anything else. Jim Piscitello Service Manager 262-886-1010

September 06, 2024

Left my car full of trash from the seat covers and windshield dirty with handprints More

by Jlc3200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

September 05, 2024

I recently traded in my 2017 Chevy Tahoe and leased a 2024 Chevy Malibu from Frank Boucher Chevrolet. I received outstanding service from everyone that I came in contact with especially from Dave Wilson More

by Steve Z
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Steve, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else David can do to assist you, please do not hesitate to let us know. Congratulations on your new Malibu! We are always happy to help! Chris Tessmer General Sales Manager 262-886-1010

September 04, 2024

Better than the first. ... hands free is ustill not right have to use android auto..... More

by bajames020151
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Jim Piscitello Service Manager 262-886-1010

Sep 04, 2024 -

bajames020151 responded

i've been having trouble with my hands free calling for months now. also onstar...part was ordered finally got installed...after spending an hour with onstar it finally works but the only way we could get hands free to work was holding in hands free button then responding to android auto for the call. so in essence its going thru my phone not the bluetooth/wifi on the car. if i just push hands free button the car repeatedly asks what would u like never connecting to my contacts finally it just hangs up. it does not hear my requests. after paying all this money for this new vehicle one would expect it to perform right..I've been to two different dealers the one in milw which was bright star now kunis. they had the nerve to accuse me of not paying my onstar bill when i bought an extended warranty lasting to nov 25. this has been a very frustrating experience with incompletely restoring my vehicle to proper running.

August 31, 2024

Amazing customer service provided by Phil from the body shop. This is my third time and every time I go to Phil because he provides “white glove” customer care! He is great!!! More

by andres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phill from the collision dept.
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Sep 02, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Andres! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

August 23, 2024

My car runs like a dream now! Work was completed in a couple days and all is well. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 23, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your very kind review, Denise. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Frank Boucher Chevrolet Cadillac of Racine. Jim Piscitello Service Manager 262-886-1010

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