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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,509 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,509 reviews

November 25, 2023

Communication is lacking. I dropped my vehicle off at 8 am and had to make a call at 4 to find out if the repairs were finished or not. Only communication was a text stating w More

by ANGIESHANE
Recommend Dealer
No
Employees Worked With
Nick
Nov 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry you had a negative experience with us. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss things further with you and make things right.

November 25, 2023

We have come to expect reliable service over the years. .. and we have yet to be disappointed. Nick explained what was a second repair for air bag connection. He was clear and thorough on the work to be don More

by DLANGLOIS5
Recommend Dealer
Yes
Employees Worked With
Nick
Nov 25, 2023 -

DLANGLOIS5 responded

We have come to expect reliable service over the years... and we have yet to be disappointed. Nick explained what was a second repair for air bag connection. He was clear and thorough on the work to be done. Both gentlemen who provided courtesy shuttle service were extremely helpful and kind. We were not charged for the service this time. Would highly recommend your dealership and service department.

November 25, 2023

Mitch service department people person keep him ! Was complete awesome to have as an employee More

by Garci4657
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitch in parts services department
Nov 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2023

It was fine. The waiting area was clean and nice. The cashier was very friendly. And they got everything straightened out nicely. More

by JKKROES
Recommend Dealer
Yes
Employees Worked With
Mitch
Nov 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

November 25, 2023

We felt welcomed inside the door, and thought Silverio did a good job listening to our wants and needs for a vehicle lease More

by JCKRIESER
Recommend Dealer
Yes
Employees Worked With
Silverio Melchor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Silverio Melchor
Nov 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know! We do hope we can be of assistance in the future. Take care!

November 24, 2023

Good vibes and friendly faces I would recommend people here and will be back for future service More

by Corypowell17
Recommend Dealer
Yes
Employees Worked With
Morry decker and Michael wichers
Nov 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Cory, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 24, 2023

Get me in fast. Work was done in a timely manner. Staff was courteous. Mechanics were thorough with their inspection. More

by Grannys853
Recommend Dealer
Yes
Nov 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

November 23, 2023

Always a great experience, treat you like family The go to place for your auto needs More

by mbarnekow
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
Nov 24, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We can't wait to see you again, have a great day.

November 22, 2023

Fast service and friendly people. I was expecting a long wait, but they got me out pretty fast with the oil change and tire rotation. I lived the video coverage of the inspection as w More

by snsmullins
Recommend Dealer
Yes
Nov 23, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 19, 2023

Friendly, kind & patience Know what I wanted Keep me updated on the vehicle available and arrival More

by RSAMANO369
Recommend Dealer
Yes
Employees Worked With
Dior
Nov 22, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

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