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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,509 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,509 reviews

December 02, 2023

You guys are overcharging for repairs. And trying to take advantage of people. Especially young women. Absolutely outrageous. $550 for a washer pump replacement...you are actually crazy. T More

by danzalone4
Recommend Dealer
No
Employees Worked With
Morry decker
Dec 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We strive to make sure you have a 5-star experience. Please reach out to our Service Manager, Matt Larsen, at 414-525-1100 so that we can make this right.

December 01, 2023

The service People are very nice and knowledgeable to my car service needs.The shuttle drivers were very nice also, I think that is a very good benefit for the customer with having transportation to and fro More

by Tonyteg120
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we strive to make sure you have an amazing experience at our dealership. Your satisfaction is important to us! Please let us know if we can ever help you in the future.

November 30, 2023

Very friendly. Love the video from the gentleman who worked on my car They are very helpful and clean waiting room More

by just2cool82
Recommend Dealer
Yes
Dec 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

November 30, 2023

Was stranded in Racine and in desperate need of a full set of tires. Nick helped me with tire selection and provided true and surprisingly competitive pricing. Then squeezed me into the work schedule. Veh More

by Mikepopp57
Recommend Dealer
Yes
Employees Worked With
Nick
Dec 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Mike, we are glad that Nick was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Michael took care of the needs of my vehicle, with prompt service.. Although they couldn’t find the problem, I was still charged $170, But he also said that the $170 is good for one year if the problem shoul More

by Ted Chacon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Nov 29, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Ted, we are glad that Michael was able to provide you with such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 29, 2023

Tyler Ruffolo and the team at Frank Boucher of Racine were great to work with. I recommend asking for Tyler as he will really make sure the experience goes quickly and smooth. Chris Tessmer the general m More

by pkapal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Ruffolo
Dec 01, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 28, 2023

Great attention to detail. Friendly. Professional. Excellent service and work. I'd definitely recommend to others More

by Doug
Recommend Dealer
Yes
Employees Worked With
Phil
Nov 29, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Doug, thank you for your kind review; we are happy to pass along your comments to the team! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

Nov 29, 2023 -

Doug responded

Every word was true. Your team were outstanding to work with!

November 27, 2023

Friendly, quick responses and no issues. Just like it should be. I will return to this dealership the next time service is due. More

by Scovilled
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett and Mitch Karpinski
Nov 28, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

November 26, 2023

Always friendly and accommodating; able to get things done in a reasonable amount of time. More

by Jayne
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert David
Nov 25, 2023 -

Jayne responded

Robert David is always accommodating and friendly. He’s able to get things done in a timely manner.

Nov 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello Jayne, it is great to hear everything was done quickly and to your satisfaction! Thank you again for leaving us this response!

November 26, 2023

The dealership we great as usual did a oil change and rotated my tires and checked that everything looked good More

by Rucrazy
Recommend Dealer
Yes
Nov 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we are very happy to have provided you with such a positive experience! We're looking forward to your next visit with us!

Nov 27, 2023 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we are very happy to have provided you with such a positive experience! Please let us know if we can ever help you in the future.

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