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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,509 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,509 reviews

January 18, 2024

It's hard to put into words how the lack of professionalism combined with almost zero communication along with a myriad of other problems none of which Michael would take responsibility for. Ul More

by dbison
Recommend Dealer
No
Employees Worked With
Michael Wichgers, Michael Wichgers
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Jan 19, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention. When you have the opportunity, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010 so we can discuss this further with you and make things right. We hope to see you soon.

Jan 21, 2024 -

dbison responded

I already spoke with Jim previously. I actually drove back to the dealer and sat in his office explaining everything that happened. He apologized and said he would make it right. It’s been two weeks and I haven’t heard or seen anything that was agreed upon. Your canned response is frustrating to say the very least.

January 17, 2024

They are always friendly and speedy and informative after every visit. I really appreciate their service More

by Rvdunlop
Recommend Dealer
Yes
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your kind review; we are happy to pass along your comments to the team! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2024

Nice work with them Nice people They done in good time I will keep come back get work done More

by Brian
Recommend Dealer
Yes
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Jan 16, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Brian, we always want to hear back from our clients and we're glad you had such a positive experience with us! We do hope we can be of assistance in the future. Take care!

January 16, 2024

Hassle free. Tech very friendly and helpful. Would reccomend to anyone looking for reliable service. More

by triumphrider78
Recommend Dealer
Yes
Employees Worked With
Do not remember.
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!

January 16, 2024

Great service and great people It's the only dealership I go to for service and buying More

by dontaviousgray
Recommend Dealer
Yes
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!

January 16, 2024

Very knowledgeable, efficient service. Like the videos of the undercarriages. Not pushy about extra repairs More

by NANCYLYNNWASHBURN
Recommend Dealer
Yes
Employees Worked With
Mitch karpinski
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we really appreciate your positive review! Please let us know if we can ever help you in the future.

January 16, 2024

Usually good. A lot of runaround with questions we were looking for answers. Still have not changed the spelling of my name. It is Doreen, not the way you gave it More

by just2cool82
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers, Michael Wichgers
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 16, 2024

Always do what I need done in a timely manner Always polite and helpful Convenient More

by rwebber
Recommend Dealer
Yes
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Jan 17, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

January 15, 2024

Morry is always great to work. I had a number of requests for my vehicle and he addressed them all. Thanks so much! More

by BEDUBYA84
Recommend Dealer
Yes
Employees Worked With
Morry Decker
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Jan 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, thanks for sharing! We pride ourselves on quality and professionalism, so we're happy to hear you enjoyed your recent visit!

January 15, 2024

While I appreciate the professionalism of the service department, many things have been missed. I've been told fluids were topped off before a trip, only to find they weren't. I've been told my brakes we More

by momb96
Recommend Dealer
Yes
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Jan 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

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