Frank Boucher Chevrolet Cadillac of Racine

Having not purchased a new vehicle since 1985, I appreciated the knowledge, patience and professionalism extended to me by Rob. He was not high pressure, but sought to provide what I was interested appreciated the knowledge, patience and professionalism extended to me by Rob. He was not high pressure, but sought to provide what I was interested in. He was available promptly at scheduled appointments, as well as when I came by unexpected. He made my experience quite pleasant. More

I was uncomfortable walking into a dealership alone but Laura made me feel comfortable from the start. I intended to only test drive a car that day but ended up buying one. The process was painless and c Laura made me feel comfortable from the start. I intended to only test drive a car that day but ended up buying one. The process was painless and changed my mind about dealerships. And I think I got a great deal. More

he was very helpful helping me get my new car and i like it very much i would tell my friends to go their to buy a car from dan it very much i would tell my friends to go their to buy a car from dan More

Use caution when buying extended warranties, they do not quote prices upfront if they are bbb accredited you would think this would be mandatory. They use the same sales tactics that other dealers use. I quote prices upfront if they are bbb accredited you would think this would be mandatory. They use the same sales tactics that other dealers use. I would not rate them any better than any other dealer. Use caution. More

We would rate this dealership A+. Patrick did everything he could to get us the exact car we wanted with all the right equipment and options. He was successful in getting us exactly what we wanted. He answe he could to get us the exact car we wanted with all the right equipment and options. He was successful in getting us exactly what we wanted. He answered all our questions and was very personable and helpful. This is not the first car we bought at Frank Boucher in Racine but the first one from Patrick, great salesperson. We have past experience with the Service Dept. and look forward to the "free" oil changes, car washes per the contract, including their due diligence in keeping our Malibu service and running at its best. All employees there are good at what they do. Thanks and Happy New Year! More

A pleasant experience working with Michael and the other staff at Boucher chevrolet We bought a 2013 Chev Volt, and love it. Michael was so helpful and knowledgeable, we went back the next week and bought staff at Boucher chevrolet We bought a 2013 Chev Volt, and love it. Michael was so helpful and knowledgeable, we went back the next week and bought a Chev Sonic. I am completely happy. More

They had me go over there stating they could help me,and wasted an hour of my time. Not including my 1 hour total wasted trip. Shea made an appointment at 3:00. I arrived at the dealer at 2:59. She was help wasted an hour of my time. Not including my 1 hour total wasted trip. Shea made an appointment at 3:00. I arrived at the dealer at 2:59. She was helping other customers. After waiting for 45 minutes she finally told me the deal they were offering me. It was nowhere I had told her I wanted to be then she wanted me to lease the car which I told her I was not interested in doing. So after wasting an hour and the wasted trip I left. I then received a call from Kevin that he wanted to appraise my car. This was after an hour of just standing around waiting. They lost my future business More

Salesman and finance team very helpful, courteous, and respectful. All questions and concerns addressed. At delivery, rear floor mat did not fit and new one ordered. In addition, a scratch seen on the r respectful. All questions and concerns addressed. At delivery, rear floor mat did not fit and new one ordered. In addition, a scratch seen on the rear door hatch area will be addressed with their body shop at no charge. I could not hace asked for a smoother closing of the sale. More

I purchased a CTS Sportwagon from Frank Boucher Cadillac a few days ago. While a car can sometimes sell itself, a dealer and its staff - and in my case, Frank Boucher Cadillac - made the sale. From the test a few days ago. While a car can sometimes sell itself, a dealer and its staff - and in my case, Frank Boucher Cadillac - made the sale. From the test drive and overview to the "let's make this work" negotiation to the paperwork and ultimately handing me the keys to my car, this purchase was a breeze. I definitely recommend visiting this dealer - heck, I drove 50 miles into another state and I'll go back when I'm ready to buy next time. More

It' was a great pleasure working with Justine. We were looking for the right truck with all the right features in a short amount of time. Justine made this happen he went above and beyond to fulfill our looking for the right truck with all the right features in a short amount of time. Justine made this happen he went above and beyond to fulfill our needs. I would highly recommend Justine as your sales consultant. Bill and Sue More