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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,543 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,543 reviews

February 26, 2020

Everyone is really nice in the Service Center. I cannot remember the yong man (Hans?) that has helped me the last couple of times, but his station is first on the left side when you drive in. He is really More

by Jessickazahncraig
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim
Feb 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Please let us know if there is anything else we can help you with! Safe travels!

February 25, 2020

The guys and girls were great I had a great experience with the whole operation and great personal attention from David Wilson. It was a little bit of a ride from Chicago but it wa More

by CHGOFIRE14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled you had a good experience with us here at Boucher! David is such a pleasure to work with and we are happy he serviced your needs! Enjoy our new ride and let us know if there is anything else we can assist you with!

February 25, 2020

I Brought my truck in for a recall. The Service was prompt and courteous. i have always had good service when bringing in my vehicles. More

by TEETOOBRINK
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are so glad we were able to successfully service your vehicle so you could drive home satisfied! Please let us know what we can do for you in the future!

February 24, 2020

Had a minor fender bender, guy backed into me....awesome job, looks like new, cannot even tell it was damaged! They even detailed the truck when done! More

by FHVIZDAK
Recommend Dealer
Yes
Employees Worked With
Dylan Sucharda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Candace Vilbaum
Feb 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for the review! We are glad we were able to fix your vehicle's damage to your satisfaction!

February 23, 2020

Charlie was an amazing sales rep, especially because it was my first time buying a new car. He put my husband and I at ease even though we went through some stressful things that were out of his control. H More

by Veronica
Recommend Dealer
Yes
Employees Worked With
Other Employees : Charlie Bussian
Feb 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Boucher, Veronica! We are so glad Charlie was able to take care of you and make your experience a positive one! We hope to work with you again, safe travels!

February 21, 2020

Never do what we ask In for first oil change and tire rotation and your service department never resets oil mileage or tire reset after rotation and we always have to go b More

by sdowns5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wichgers
Feb 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for sharing your feedback. Unfortunately, we are unable to find your name in our system, but we would like the opportunity to discuss this situation further with you and make things right. Please contact our Service Manager, Matt Luchini, at 262-886-1010. We hope that you will give us another chance in the future to make a better impression.

February 21, 2020

We were very pleased with the service we received. All of the staff we worked with were excellent. We’ll keep coming back😊. Thank you. More

by TORKILSENS
Recommend Dealer
Yes
Employees Worked With
Eric Metz
Feb 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for this kind review! We are thrilled you are satisfied with your service here at Boucher! We look forward to your next visit!

February 20, 2020

Fix porous(?) Oil Pan First of all I am satisfied with my repair. Customer Service could have been a bit better. I have worked with Mike Wichgers a few times in the past an More

by STARBLUE78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Wichgers
Feb 24, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We really appreciate you sharing your feedback and review about your recent experience with us. We are very sorry that you were not completely satisfied with your service here at Boucher. We would really appreciate the opportunity to go the extra mile and make things right. Please contact our Service Manager, Matt Luchini, at 262-886-1010 so we can discuss this further. We hope to hear from you soon!

February 19, 2020

2013 Traverse service call for oil change / tire rotation. Advisor Hans said air cleaner was due for change as well. As the price was right, we added it to our list. All done on time and at the r More

by DMINER10
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans Freisheim
Feb 20, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for taking the time to leave this review! We are glad you had a great experience with our Service Department here at Boucher!

February 18, 2020

Micheal is very knowledgeable and eager to help my go to. Always freindly and smiling. If or when I have any issues John Kaiser makes sure they're resolved immediately. This was my first time working with Ha More

by WITCHY0707
Recommend Dealer
Yes
Employees Worked With
Hans Freisheim, Michael Wichgers, John Kaiser
Feb 20, 2020 -

Frank Boucher Chevrolet Cadillac of Racine responded

We are thrilled Hans, Michael, and John were able to make your service visit a positive one! At Boucher, we strive to provide quality service for a reasonable price and we are happy you were able to experience just that!

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