Frank Boucher Chevrolet Cadillac of Racine

Work has service bulletin to repair. Visit to lynch Chevy did not document issue under warranty. Vehicle was 1000 mile out of drive train warranty and repair was not covered even with bulletin and pre Chevy did not document issue under warranty. Vehicle was 1000 mile out of drive train warranty and repair was not covered even with bulletin and previous visit . Cheverlot will not cover the 700 dollar transmission fluid change or stand behind the product that has documented incompatible transmission fluid from the factory. Service was no help to resolve my frustration with the failure and cost. More

Had a 9:00 appointment for oil change and tire rotation told tech filters were fine and I would change them, at 10:00 he's showing me filters which made my appointment even longer at 10:20 he tells me my c told tech filters were fine and I would change them, at 10:00 he's showing me filters which made my appointment even longer at 10:20 he tells me my car is done and they didn't need to rotate the tires because they said they didn't need to be , just another bad experience, I have 1 more free oil change and tire rotation left from a credit because of a past poor performance then I'm done with your shop and will go elsewhere. More

Luke was so helpful, friendly, and knowledgeable about the car I was purchasing. He made the whole process enjoyable and stressless. I can’t thank him enough for his help and patience with me. the car I was purchasing. He made the whole process enjoyable and stressless. I can’t thank him enough for his help and patience with me. More

Allways great service in the service and sales dept. Have purchased many vehicles here and would look here first for my next purchase. All around great dealer with great staff! purchased many vehicles here and would look here first for my next purchase. All around great dealer with great staff! More

Everything went well when ever I brought the car in for service and now that I was at the end of the lease David handled it perfectly. service and now that I was at the end of the lease David handled it perfectly. More

Excellent service! The only thing was they forgot to wash my truck. The most annoying thing is a 25 word minimum on this survey! Thanks for the great service Mike W. my truck. The most annoying thing is a 25 word minimum on this survey! Thanks for the great service Mike W. More

Making a appointment and dropping off for service could not have been easier. Was notified as soon as my vehicle was available. Pick up was as easy as the rest of the process. not have been easier. Was notified as soon as my vehicle was available. Pick up was as easy as the rest of the process. More

Very satisfied with collision repair. Prompt and courteous service. Dealership kept me informed as the work progressed. Quality of workmanship was excellent. Extremely happy to be a customer of this courteous service. Dealership kept me informed as the work progressed. Quality of workmanship was excellent. Extremely happy to be a customer of this dealership. More

I have never had a problem dealing with Boucher, that is why I keep going back. I have bought 3 vehicles from them and plan to continue. why I keep going back. I have bought 3 vehicles from them and plan to continue. More

I was greeted by Morie Decker who took care of my Chevy impala and fixed it with great pride called me when it was ready and kept me updated on what was done and it’s running very well now I would recommen impala and fixed it with great pride called me when it was ready and kept me updated on what was done and it’s running very well now I would recommend Morie in service to anybody I know More