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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,492 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,492 reviews

March 14, 2024

Nick is very rude no customer service at all! I don’t wanna go back there ever again! More

by Saniraine2012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jim Piscitello
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
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Mar 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're disappointed to hear of the negative experience you had at our location. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

March 14, 2024

Chris in service was great! Reached out and gave updates every day, informed me of what needed to be done before proceeding. Derek was an absolute amazing tech. Very thorough a More

by Karysadament
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris with service dept & Derek the technician
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Mar 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karysa, we always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!

March 14, 2024

Bad customer service didn't help He ignored me and was very rude Rude rude rude More

by Saniraine2012
Recommend Dealer
No
Employees Worked With
Nick
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Mar 14, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we can assure you that we do not find this type of behaviour acceptable, and we would like to address the situation you have described. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

March 14, 2024

Chris was great, gave updates every day and informed me of what needed to be done. Derek was an amazing tech. Very thorough and had great notes! More

by Karysadament
Recommend Dealer
Yes
Employees Worked With
Chris & Derek
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Mar 15, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Karysa, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!

March 11, 2024

They're my go-to team. Always ready to help with a smile. A+ Great service team! More

by jcpendergast
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Morry
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Mar 11, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 09, 2024

Found out what was wrong and fixed it - was free because they made a mistake on a previous repair. More

by drocque
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick from service dept
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Mar 11, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!

March 07, 2024

Always taken great care of,even though I have a Nissan and a Lexus Very satisfied! More

by fjradspinner
Recommend Dealer
Yes
Employees Worked With
Morry and Ken
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Mar 07, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, your satisfaction is our top priority. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 06, 2024

The wait was short and the service was great I even got a complementary car wash More

by Dylan.kastenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
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Mar 07, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi Dylan, it is great to hear everything was done quickly and to your satisfaction! We appreciate your business and look forward to helping you in the future and to keep you 100% satisfied!

March 05, 2024

Oil change was done within a reasonable time and everyone was polite. I was expecting a car wash though...lol More

by Felikszajko
Recommend Dealer
Yes
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Mar 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, it is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

March 05, 2024

When I bought the vehicle I was promised if I had questions, concerns or problems I would be taken care of. I've had the vehicle almost a year and still have unanswered questions and concerns. More

by Sueclark1959
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
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Mar 06, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hi there, we regret to hear that your experience with us was not a more positive one. We strive to make sure you have a 5-star experience. Please reach out to our service manager, Jim Piscitello, at 262-886-1010 so that we can make this right.

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