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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

4.6
1,515 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,515 reviews

March 08, 2025

Mike was very courteous and he explained everything that was going on along the way each time something different came up. He gave me a call and let me know what was going on. I appreciate that. More

by Bettyjoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Betty Joe, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Mike met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as one of our valued customers for many more years to come! Jim Piscitello Service Manager 262-886-1010

March 06, 2025

First time at this dealership. Auggie answered my chat at 8:00am on Saturday morning. Met with Auggie later that morning and purchased our truck. Auggie was great at communicati More

by pkopie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auggie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. Your feedback and rating mean a lot to us. We're glad Auggie was able to help, and we hope to see you again! Chris Tessmer General Sales Manager 262-886-1010

March 03, 2025

I have to bring my 2012 gmc terrain in the shop for a third time to check the battery again. The battery has been changed twice in the last 60 days. Help More

by ganyoblondegirl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Morry Decker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Jim Piscitello Service Manager 262-886-1010

Mar 04, 2025 -

ganyoblondegirl68 responded

Maybe change up how you respond to your customers so that your customer doesn't sit too long with out an update With my particular situation maybe have another technician recheck the on going car problems when the car keeps coming back with the same error Trying to think outside of the box because of high expenses that have been made on the car

February 28, 2025

Had to take my truck I. For transmission service four times in three months. Every time I got it back there was something else different that was immediately wrong. Had to More

by Noname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

February 28, 2025

Janus was very knowledgeable and accommodating he was very nice and talked with me about my problem More

by ddragonflydreams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jamus met your expectations. Thank you for choosing Frank Boucher Chevrolet Cadillac of Racine. We look forward to having you as a valued customer for many years to come! Jim Piscitello Service Manager 262-886-1010

February 27, 2025

I always feel like they help me with what I need honestly and try to get me the best deals. I don’t ever feel like I’m being pressured into additional services or to trade in my car. More

by jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business, Jamie, and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

February 22, 2025

I brought my truck in for an oil change and brakes. I informed the person who checked me in (wasn’t the same person who checked me out) that I brought my own oil, which was not used, which was not hap More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamus Gossett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We appreciate the feedback and will share your comments with the team. If there is anything we can assist you with in the future, please let us know. Jim Piscitello Service Manager 262-886-1010

February 19, 2025

Overall great team… hands down love working with such a young group of professionals in the car industry. Jonathan and Agustin went above and beyond to satisfy what I was looking for. I was skeptical and h More

by cambray5ser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Ayala
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auggie Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear that Augustin and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Chris Tessmer General Sales Manager 262-886-1010

February 18, 2025

Morry is a Godsend! I always know things will get done right because of him. More

by SGWalesVG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you for your business and this review. We're happy to hear Morry and our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Jim Piscitello Service Manager 262-886-1010

February 15, 2025

Work was completed on a very timely basis and actually came in under the initial quote!!! More

by benbenmichael59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phil in Auto Body
Feb 17, 2025 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

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