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Frank Boucher Chevrolet Cadillac of Racine

Racine, WI

Overview
Employees
Reviews
Vehicles
4.6
1,481 Reviews
Frank Boucher Chevrolet has been serving Racine, WI drivers since 1977. We are a one-stop solution for all your auto needs. Family-owned and operated, our dealership serves Milwaukee, WI and Kenosha Chevrolet drivers with new and used vehicle sales, service, and financing. So when you are looking for a new or used car in Racine, WI or the surrounding area, visit us. Drop by your Kenosha and Milwaukee, WI Chevrolet dealer alternative in Racine today!
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8600 Washington Ave

Racine, WI

53406

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Showing 1,481 reviews

December 21, 2024

Every person I dealt with was very good. Efficient, friendly, respectful, and professional. A good experience. More

by chasklimek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jenrette, cashier (unknown)
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December 19, 2024

I love the atmosphere just need to check back with the customer especially when you have to return your car for the same problem More

by ganyoblondegirl68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Hello - thank you for your feedback. If you would like to discuss your visit further with us, please reach out to our Service Manager, Jim Piscitello, at 262-886-1010.

December 12, 2024

Took vehicle in for first service and warranty work. They started the update late in the day then told me it could take all day after it being there at first open. Didn’t wash the vehicle after service, More

by Jack sides
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure name of tech, said name was Mike on the phone
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Dec 12, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jack, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Jim Piscitello Service Manager 262-886-1010

December 12, 2024

Great check in, great information given and great check out. Always helpful and insightful on needs. Great all around experience! More

by JCOVELLI0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

December 08, 2024

Nice Dealer great staff and quick service ! And the have a very Comfortable waiting room More

by Kelly J
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morry Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Kelly, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Morry and our team, and we look forward to working with you again. Jim Piscitello Service Manager 262-886-1010

December 06, 2024

Was bad service i leave my car monday for service they don't call me to tellme was wrong with my car until i call them bad actitud when claim for my car to server advisor More

by Joseoviedoespino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Colon
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Jose, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Jim Piscitello Service Manager 262-886-1010

November 26, 2024

Great friendly service handle all my question and kept great communication and let me know what was going on More

by avameiontrelle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing your thoughts about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

November 23, 2024

Two service members helped me and both were not only knowledgeable but extremely helpful! These two service technicians made my experience pleasant and almost delightful!! Congrats on these team member More

by cloutier326
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Piscitello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Colon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Maglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thanks for sharing about your experience with Frank Boucher Chevrolet Cadillac of Racine. We appreciate your business and hope to see you again soon! Jim Piscitello Service Manager 262-886-1010

November 20, 2024

I love this dealership. I always tell people to go there. They go above and beyond to make sure I’m taken care of. More

by LAZYOAK3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert David
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Frank Boucher Chevrolet Cadillac of Racine! Chris Tessmer General Sales Manager 262-886-1010

November 19, 2024

I am very happy with my purchase of a Chevy Equinox, Thank you for your help. More

by TALIA_NEWTON
Recommend Dealer
Yes
Employees Worked With
Charlie Bussian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Lechuga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2024 -

Frank Boucher Chevrolet Cadillac of Racine responded

Thank you, Talia! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Frank Boucher Chevrolet Cadillac of Racine! Chris Tessmer General Sales Manager 262-886-1010

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