Fox Valley Volkswagen Crystal Lake

Michael made the process of getting my new car easy, from start to finish. He patiently answered all my questions and walked me through the process in a way that made me comfortable. start to finish. He patiently answered all my questions and walked me through the process in a way that made me comfortable. More

Every thing about working with the dealership was straight forward and honest. The price quoted me was the price I paid. They gave me ample time to try the car and put up with changing my mind. I act straight forward and honest. The price quoted me was the price I paid. They gave me ample time to try the car and put up with changing my mind. I actually had been to a number of other dealers looking to purchase a GTI. Reilly was easy to deal with as well as the Sales Manager (Chris?). My only beef was it took about 3 hours to complete the purchase of car. That part of the deal was longest I have ever experienced and made me miss an appointment. I don't want to dwell on the negative part so leave it at that. On balance a great experience More

Great dealership, and great employees to work with when buying a car.i dealt with Alex, Bakari, and Kyle. I would highly recommend them. buying a car.i dealt with Alex, Bakari, and Kyle. I would highly recommend them. More

These guys are the best! Bakari met and exceeded our expectations with a great deal on our new car! Bakari met and exceeded our expectations with a great deal on our new car! More

Michael was very knowledgeable about the new 2025 Volkswagen that I purchased. Everything from the Paperwork to checking out me new car went smoothly. We even left for lunch and he was able to have e Volkswagen that I purchased. Everything from the Paperwork to checking out me new car went smoothly. We even left for lunch and he was able to have everything ready to go when we came back. I couldn't of asked for a better Sales guy. Thanks Mike! More

Jack provided solid service. He presented all possible options at the end of my lease and made the decision and purchase process easy. This is my second vehicle from this dealer. He presented all possible options at the end of my lease and made the decision and purchase process easy. This is my second vehicle from this dealer. Highly recommend. More

We had a great experience working with Jack during our car search. He took the time to understand exactly what we were looking for and was incredibly patient throughout the process. He worked with us to f car search. He took the time to understand exactly what we were looking for and was incredibly patient throughout the process. He worked with us to find options that fit our needs and did his best to keep everything within our budget. Jack was always approachable, honest, and happy to answer our questions without ever making us feel rushed. Buying a car can sometimes feel overwhelming, but he made the process easy and comfortable from start to finish. Everyone at the dealership was friendly and helpful, but a special shoutout to Jack and Alex for all their assistance. We truly appreciated their time, effort, and professionalism. Thank you for making this such a positive experience! More

Jack was a great salesman and helped us get as close to what we wanted to spend as possible what we wanted to spend as possible More

Great experience overall! Honest pricing and helpful with answering all my questions in detail. Would recommend Honest pricing and helpful with answering all my questions in detail. Would recommend More

Great buying experience. Jack was a great to work with. Pricing on my Atlas was very competitive. Highly recommend this dealership. Jack was a great to work with. Pricing on my Atlas was very competitive. Highly recommend this dealership. More