Fox Valley Buick GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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was made to feel like to most important person in the building. Dealership was everything the web site presented itself to be. The vehicle I was loking for was there and was priced the same as the webs building. Dealership was everything the web site presented itself to be. The vehicle I was loking for was there and was priced the same as the website. the only negative I have experienced is getting through this review process. 25 words or more or else it gets rejected then erases your registration info. This is too much of a bother!!!! More
Best car dealership experience ever!!! Clean, friendly and helpful; the most positive experience we have ever had. I will tell everyone I know! As we were leaving with our new car the other staff members and helpful; the most positive experience we have ever had. I will tell everyone I know! As we were leaving with our new car the other staff members congratulated us. Who does that? A well trained staff. Thank you Fox Valley Buick/GMC. More
Fox Valley Buick/GMC is a total no brainer! My wife and I were welcomed, but not tailed, and when we had a question I really felt like Ted (the sales associate that helped us) was a consultant and not a sa I were welcomed, but not tailed, and when we had a question I really felt like Ted (the sales associate that helped us) was a consultant and not a sales guy! There wasn't a single push, he just answered all of our questions, got us a very good value on our trade, and made us a fantastic offer on a 2011 GMC Yukon Denali that we drove home that day! First class experience all the way around. I know that this dealership is under new ownership, which is why we went in the first place; and believe me, the new owner has it figured out. Honestly the most painless car buying experience of my life! If you are in the market for a Buick or GMC, Fox Valley is the place to go! More
Dwayne and Ben worked with me to get the vehicle I wanted and at the price I wanted. Most dealerships and car dealers leave me with the "shark' impression. These guys were great. No pressure to make any deci and at the price I wanted. Most dealerships and car dealers leave me with the "shark' impression. These guys were great. No pressure to make any decisions what so ever. I would definetly buy from these guys again. More
My experience with this dealership proved to be a very satisfactory event. The atmosphere was friendly,the salespeople knowledgeable and the finance staff sharp. I would recommend them to anyone. satisfactory event. The atmosphere was friendly,the salespeople knowledgeable and the finance staff sharp. I would recommend them to anyone. More
We contacted Fox Valley Buick/GMC to purchase a new Acadia right before Christmas. They didn't have the specific model on the lot, & went out of their way to find it with the options & color that we wa Acadia right before Christmas. They didn't have the specific model on the lot, & went out of their way to find it with the options & color that we wanted. Since we had a trade-in, they gave us a well equipped loaner for use until our new vehicle was received. We had an excellent experience purchasing from Fox Valley Buick/GMC from start to finish - they made sure that we were happy with the vehicle. More
Traded our 2007 LincolnMKX and purchased 2011 Chevy Tahoe LTZ. Great experience will Bill. He read me well, gave me the price I wanted and did so with a positive attitude even though late in the evening. LTZ. Great experience will Bill. He read me well, gave me the price I wanted and did so with a positive attitude even though late in the evening. Everyone else was nice as well, no pressure and understood what we were looking for and catered to our needs. More
Glen and Martha are amazing! We had such a great experience the first time we went to look for a Terrain, that we decided to go back a few days later and trade in our other car for a Cruze. We are experience the first time we went to look for a Terrain, that we decided to go back a few days later and trade in our other car for a Cruze. We are very excited and ecstatic about both of our purchases and couldn't be happier with how knowledgeable, helpful, kind, considerate, professional, fun/ny, and genuine all of the people we encountered at Fox Valley have been. Martha made sure we were aware of all of the perks of our warranties (which we shopped around at other dealerships and found no one else could come even close to matching), asked us questions about how we would use the cars so that she would know what would and wouldn't be applicable to discuss with us, and worked hard to get us the best rate possible (she even went above and beyond to get us an additional discounted rate after we had left her office just to help us out some more). Glen was awesome as well. He did everything he could to get us in a range we felt comfortable paying by asking us what we were expecting/hoping, which ultimately meant we got an amazing deal for both our trade-in value and the price of both cars we purchased. Even while I was having difficulty deciding between two different vehicles, he made sure I didn't make a decision I wasn't 100% comfortable with, gave me time to think about it, let me take the cars for extended test drives to really see which fit best with what I would need, and answered every question I asked. It made me feel like he genuinely wanted to make sure I would be happy long-term. Martha and Glen were so friendly we made sure to go back and visit a couple of extra times to say hi! I couldn't recommend this dealership more. FANTASTIC experience. More
Glen was very easy to talk to, worked within my budget to get me the features and vehicle I wanted and could afford, and allowed me the time and space I needed to think without pressure. He was also very st get me the features and vehicle I wanted and could afford, and allowed me the time and space I needed to think without pressure. He was also very straight forward, informative, and honest about what he did and didn't know. It felt like talking with a friend who was concerned about what I wanted and could afford instead of a commission check. More
I was looking for a very specific vehicle to tow a large trailer and a dealer down the street tried to take advantage of my situation by not being upfront on what they would give me for my trade in until th trailer and a dealer down the street tried to take advantage of my situation by not being upfront on what they would give me for my trade in until they located the vehicle I needed. The team at Fox Valley told me exactly what they could offer on the trade in and then when they found the vehicle I needed several days later, they offered it to me at a very fair price based on all my research. Everyone I had contact with from the sales people to the manager to the finance person made it an enjoyable experience. I will work with them again. More