Fox Valley Buick GMC
Saint Charles, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Each employee went over and beyond their duty to get me the specs and price I was looking for. My car broke down and they picked me up and put me in a loaner. They took the time to listen to my financial s the specs and price I was looking for. My car broke down and they picked me up and put me in a loaner. They took the time to listen to my financial situation and the items I was looking for in the car. They came up with a couple of options for me to look at and the care truly fit what I was looking for. I didn't feel like another number, I truly felt they cared about me and my needs. They were all wonderful! I would highly recommend this dealership to all my friends and family. More
we had an issue with the car we pruchased and the dealership came through with another vehicle that had the options we needed and allowed us to do a trade. dealership came through with another vehicle that had the options we needed and allowed us to do a trade. More
LEFT WITH A HUG SMILE ON MY FACE---RED CAR---HEATED SEATED---SUNROOF---TWO YEARS OF FREE OIL CHANGES--GREAT RATE AND NO CO-SIGNER---GREAT SALES TEAM AND THE OWNER IS VERY PERSONABLE---WILL ALWAYS HAVE SEATED---SUNROOF---TWO YEARS OF FREE OIL CHANGES--GREAT RATE AND NO CO-SIGNER---GREAT SALES TEAM AND THE OWNER IS VERY PERSONABLE---WILL ALWAYS HAVE MY SERVICE NEEDS DONE AT THIS DEALERSHIP---LOVE THIS GMC DEALERSHIP--HIGHLY RECOMMEND TO ALL MY FAMILY AND FRIENDS More
The Fox Valley team is awesome! Every employee is nice and welcoming I traded in my Chevy and bought a new Terrain Justin was very helpful and made this process simple, easy, and most of all fun. There is and welcoming I traded in my Chevy and bought a new Terrain Justin was very helpful and made this process simple, easy, and most of all fun. There is really no other place to go Fox Valley truly cares about their customers! Thank you!!! More
Ben and the whole team at Fox Valley were great to work with. They were very willing and professional in working with us to get the deal done! I am so happy with my new Buick! with. They were very willing and professional in working with us to get the deal done! I am so happy with my new Buick! More
My wife and I Bought a new Acadia Denali. EVERYTHING WAS PERFECTLY DONE! We usually buy Chevrolet but Justin made this step UP work for us. MZ PERFECTLY DONE! We usually buy Chevrolet but Justin made this step UP work for us. MZ More
Ted Wenecki did a great job helping us get the truck we were looking for.He did every thing he could to get the truck at a price that we agreed with. (Thank you Ted) were looking for.He did every thing he could to get the truck at a price that we agreed with. (Thank you Ted) More
I came in alone on 3 occasions, the first to ask some general questions and look for a model that fit me best. Tommy did not look at me with scepticism and had no looks of "oh hey its just a kid looking general questions and look for a model that fit me best. Tommy did not look at me with scepticism and had no looks of "oh hey its just a kid looking to just poke at things" as other dealerships have to me in the past, instead he brought up answers to questions i had not even prepared. second visit i asked a few more questions and he met me with yet again a professionalism i dont normally get at my age (27). With good intentions in mind, he was nice enough to bring the truck in question to the front and let me poke at it, he also offered a test drive, but i politely declined due to the nature of traffic at that time, (diddnt wanna take the chance). Our third visit i brought my dad and we just took some pictures and i let him see what i had researched. upon my fourth visit we met with tommy again, it was only meant to discuss financing, but with tommys help i actually heard my father say something i thought id never actually hear, "ok lets do it" (as he surrendered his dodge ram keys). we traded a 1998 dodge ram, huge beast, 150$ to fill the tank, we had just replaced the trans, and not 1 day after my 3rd visit, the ABS went to hell, 115k miles, dissapointing lifespan, Witch led me to my gmc experience, my fathers chevy conversion van hit 175kb4 replacement and even then it was much easier, bearings are easy to fix, easy to work on. i had an S10 chevy wich overall was a great truck, but i got it from carmax and they put a cheapo power door system in a manual one and somehow messed up the electric system, i feel really bad trading it to tommy, cuz it made it to the dealership then committed suicide and could not be restarted. getting back on track, i give TOMMY 5 for his professionalism, extra 5 for his cooperation, 5 for dealership presentation, 5 for service. my only complaints if any, are the road of its location, but that was the slightly difficult road entering and exiting the dealership, and a minor misunderstanding with the installation of a trailer hitch, there are 8 points of bolting, they used 6 and installed over the other two, it was incignificant, easy fix and wasnt life threatening or innapropriate. More
From the moment this sales representative creates a conversation with the customer searching for a vehicle, friendliness and a feeling of comfort will enthuse the individual. Very acceptable tone of vo conversation with the customer searching for a vehicle, friendliness and a feeling of comfort will enthuse the individual. Very acceptable tone of voice, not a sales rep to push anything the customer does not visit the store for as far as financing or test drives. He helped me get a great deal, took care of all of my questions without a moments pause. Very professional. More
Had a Wondrfull Experience excellent custumer service from Ted Wenecki and Martha Gonsalez will highly recommend this dealership to anyone that will hear me AWSOME! from Ted Wenecki and Martha Gonsalez will highly recommend this dealership to anyone that will hear me AWSOME! More