Fox Valley Buick GMC

I came in alone on 3 occasions, the first to ask some general questions and look for a model that fit me best. Tommy did not look at me with scepticism and had no looks of "oh hey its just a kid looking general questions and look for a model that fit me best. Tommy did not look at me with scepticism and had no looks of "oh hey its just a kid looking to just poke at things" as other dealerships have to me in the past, instead he brought up answers to questions i had not even prepared. second visit i asked a few more questions and he met me with yet again a professionalism i dont normally get at my age (27). With good intentions in mind, he was nice enough to bring the truck in question to the front and let me poke at it, he also offered a test drive, but i politely declined due to the nature of traffic at that time, (diddnt wanna take the chance). Our third visit i brought my dad and we just took some pictures and i let him see what i had researched. upon my fourth visit we met with tommy again, it was only meant to discuss financing, but with tommys help i actually heard my father say something i thought id never actually hear, "ok lets do it" (as he surrendered his dodge ram keys). we traded a 1998 dodge ram, huge beast, 150$ to fill the tank, we had just replaced the trans, and not 1 day after my 3rd visit, the ABS went to xxxx, 115k miles, dissapointing lifespan, Witch led me to my gmc experience, my fathers chevy conversion van hit 175kb4 replacement and even then it was much easier, bearings are easy to fix, easy to work on. i had an S10 chevy wich overall was a great truck, but i got it from carmax and they put a cheapo power door system in a manual one and somehow messed up the electric system, i feel really bad trading it to tommy, cuz it made it to the dealership then committed suicide and could not be restarted. getting back on track, i give TOMMY 5 for his professionalism, extra 5 for his cooperation, 5 for dealership presentation, 5 for service. my only complaints if any, are the road of its location, but that was the slightly difficult road entering and exiting the dealership, and a minor misunderstanding with the installation of a trailer hitch, there are 8 points of bolting, they used 6 and installed over the other two, it was incignificant, easy fix and wasnt life threatening or innapropriate. More

From the moment this sales representative creates a conversation with the customer searching for a vehicle, friendliness and a feeling of comfort will enthuse the individual. Very acceptable tone of vo conversation with the customer searching for a vehicle, friendliness and a feeling of comfort will enthuse the individual. Very acceptable tone of voice, not a sales rep to push anything the customer does not visit the store for as far as financing or test drives. He helped me get a great deal, took care of all of my questions without a moments pause. Very professional. More

Had a Wondrfull Experience excellent custumer service from Ted Wenecki and Martha Gonsalez will highly recommend this dealership to anyone that will hear me AWSOME! from Ted Wenecki and Martha Gonsalez will highly recommend this dealership to anyone that will hear me AWSOME! More

was made to feel like to most important person in the building. Dealership was everything the web site presented itself to be. The vehicle I was loking for was there and was priced the same as the webs building. Dealership was everything the web site presented itself to be. The vehicle I was loking for was there and was priced the same as the website. the only negative I have experienced is getting through this review process. 25 words or more or else it gets rejected then erases your registration info. This is too much of a bother!!!! More

Best car dealership experience ever!!! Clean, friendly and helpful; the most positive experience we have ever had. I will tell everyone I know! As we were leaving with our new car the other staff members and helpful; the most positive experience we have ever had. I will tell everyone I know! As we were leaving with our new car the other staff members congratulated us. Who does that? A well trained staff. Thank you Fox Valley Buick/GMC. More

Fox Valley Buick/GMC is a total no brainer! My wife and I were welcomed, but not tailed, and when we had a question I really felt like Ted (the sales associate that helped us) was a consultant and not a sa I were welcomed, but not tailed, and when we had a question I really felt like Ted (the sales associate that helped us) was a consultant and not a sales guy! There wasn't a single push, he just answered all of our questions, got us a very good value on our trade, and made us a fantastic offer on a 2011 GMC Yukon Denali that we drove home that day! First class experience all the way around. I know that this dealership is under new ownership, which is why we went in the first place; and believe me, the new owner has it figured out. Honestly the most painless car buying experience of my life! If you are in the market for a Buick or GMC, Fox Valley is the place to go! More

Dwayne and Ben worked with me to get the vehicle I wanted and at the price I wanted. Most dealerships and car dealers leave me with the "shark' impression. These guys were great. No pressure to make any deci and at the price I wanted. Most dealerships and car dealers leave me with the "shark' impression. These guys were great. No pressure to make any decisions what so ever. I would definetly buy from these guys again. More

My experience with this dealership proved to be a very satisfactory event. The atmosphere was friendly,the salespeople knowledgeable and the finance staff sharp. I would recommend them to anyone. satisfactory event. The atmosphere was friendly,the salespeople knowledgeable and the finance staff sharp. I would recommend them to anyone. More

We contacted Fox Valley Buick/GMC to purchase a new Acadia right before Christmas. They didn't have the specific model on the lot, & went out of their way to find it with the options & color that we wa Acadia right before Christmas. They didn't have the specific model on the lot, & went out of their way to find it with the options & color that we wanted. Since we had a trade-in, they gave us a well equipped loaner for use until our new vehicle was received. We had an excellent experience purchasing from Fox Valley Buick/GMC from start to finish - they made sure that we were happy with the vehicle. More

Traded our 2007 LincolnMKX and purchased 2011 Chevy Tahoe LTZ. Great experience will Bill. He read me well, gave me the price I wanted and did so with a positive attitude even though late in the evening. LTZ. Great experience will Bill. He read me well, gave me the price I wanted and did so with a positive attitude even though late in the evening. Everyone else was nice as well, no pressure and understood what we were looking for and catered to our needs. More