Fox Valley Buick GMC

Let me just start by giving you some background on our family. We have 4 kids: Gage who is 5, Tate who is 3.5, Sidney who is 3.5, and Cody who is 3.5. When we got pregnant with the triplets, we did not family. We have 4 kids: Gage who is 5, Tate who is 3.5, Sidney who is 3.5, and Cody who is 3.5. When we got pregnant with the triplets, we did not have a car that would hold more than 2 kids let alone 4. We turned in my car which I loved for a 2008 Acadia. This car became the only car that we could use to go anywhere as a family. A year ago, we got the opportunity to sell our house and move to a house that had land with a fence where our kids could play for a small increase in our mortgage. This moved us 20 minutes from our daycare where our kids had went since they were born. The daycare was still on my way to work, so I become the one to drop the kids off and pick them up. As the economy got worse, my employer streamlined to do more work with less people. I quickly found myself working late many a night. With me driving the family vehicle this also meant that the kids would end up having to stay late at daycare. Sometimes we would not even get home for dinner until it was bath time. My husband could not easily drop the kids off as this was the opposite direction from his work plus we never knew what days I could possibly be working late. When the triplets came into this world, our finances quickly took a turn for the south. To have 4 kids in daycare basically takes my whole paycheck which means my husband's paycheck has to cover everything else. Since our move we had constantly stated how much easier things would be if we had 2 cars that held all the kids. Last Friday night, my husband decided to venture to Fox Valley in St. Charles to see if he could find 2 cars that we could lease that would hold all 4 kids. We did not want to buy a used car as we could end up broken down with the kids or sinking money that we did not have into a possible lemon. We knew with our current car payment we could not afford to buy a new car, so leasing would be our only option. So while I fed and bathed the kids, my husband worked with the people at Fox Valley. My kids were worried that we would end up getting a car that would not hold all of them or would not have a DVD player. With the commute to daycare and with the grandparents living so far away, the DVD player has become very important to all of us. So while the kids worried what we would get, I was worried about my husband. I knew only what was going on based on our text messaging. I could only imagine what he was going through based on our prior car purchasing experiences (i.e. sleezy salesmen, stressful, bullying). Unfortunately, my husband was unable to find 2 cars that would meet our budget. On Saturday, we receive a call from Christine. She believed she had found 2 cars that would meet our prefernces and budget. So with kids in tow, we ventured from Oswego to St. Charles to see what Christine had found. When we entered the buidling, almost ever employeed greeted my husband by first name and said hi to each of the kids and myself. I started wondering where we were as no car dealership I had ever been to had been this friendly and nice without seeming fake. Unfortunately, one of the cars that was found did not necessarily meet my preference. I drive an hour to work and an hour thirty back so a comfortable car similar to my Acadia was my desire. Christine and Ted spent a long time trying to find 2 cars that would meet our small budget, our kids criteria of 4 seats & a DVD player, and our preferences. When they would find cars for us to look at, Ted was always so polite to exit himself and allow us to talk. Many car salesmen stick around to ease drop or pressure. All day long, Ted was always pilot and not rude...even after it had been many hours with us still looking for cars that met our budget. By the end of the day Christine and Ted were able to find 2 cars that met all our family memebers' needs. The experience while long was a completely different experience than any of our past car buying experiences. Our kids were even calling Ted, Uncle Ted at the end of the day. Even after we had agreed to a price, Ted still watched out for us and would check in on our kids while we worked with Finance to sign all the papers. In three years when our leases are up, I know for certain that we will be looking for Ted and Christine to work with on leasing or buying another car(s). I am open to any questions you might have on Ted or Christine and highly recommend them and the St. Charles Fox Valley GMC dealership to all of our friends and family. More

After 12 years of wonderful service, our Oldsmobile Silhouette developed some major problems, and we decided it was time for a new car. Our experience with the service department was a good one; Thomas Silhouette developed some major problems, and we decided it was time for a new car. Our experience with the service department was a good one; Thomas provided excellent work and reasonable prices. We decided to begin our search for a new vehicle at Fox Valley Buick-GMC. Thomas introduced us to Ted Wenecki. Ted was cordial, helpful and knowledgable, and helped us in our decision to buy instead of lease based on our ownership history. The showroom was beautiful and provided us with a good selection of vehicles to consider. When our initial color choice was unavailable, we were given an incentive to opt for a different color...nice! Christine helped us through the GMC family plan process, and Martha was a wizard with the paperwork, warranties, financing and rebates...fun too! When I returned the next day...both Ted and Christina greeted me by name at the door, and Christina informed me that we were going to get another rebate from GMC family! This has been the best experience I have ever had when purchasing a car. The staff are friendly, knowledgable, funny, and are not overbearing. We felt welcomed and relaxed throughout the entire process and feel we received an excellent and honest deal. We highly recommend FoxValley GMC. More

Two years ago I went to the St Charles Buick to purchase a new Enclave and undoubtedly suffered the worst experience of my any car shopping I've ever done. Well, two years later and a new owner makes all t a new Enclave and undoubtedly suffered the worst experience of my any car shopping I've ever done. Well, two years later and a new owner makes all the difference. Justin, Glen, and Dewayne were very courteous and pleasant throughout the entire sales process. They provided me a very fair deal and made the experience fast and very informed. If you ever worked with the previous dealership like I did, it’s a completely different experience now. And it’s good. More

Each employee went over and beyond their duty to get me the specs and price I was looking for. My car broke down and they picked me up and put me in a loaner. They took the time to listen to my financial s the specs and price I was looking for. My car broke down and they picked me up and put me in a loaner. They took the time to listen to my financial situation and the items I was looking for in the car. They came up with a couple of options for me to look at and the care truly fit what I was looking for. I didn't feel like another number, I truly felt they cared about me and my needs. They were all wonderful! I would highly recommend this dealership to all my friends and family. More

we had an issue with the car we pruchased and the dealership came through with another vehicle that had the options we needed and allowed us to do a trade. dealership came through with another vehicle that had the options we needed and allowed us to do a trade. More

The Fox Valley team is awesome! Every employee is nice and welcoming I traded in my Chevy and bought a new Terrain Justin was very helpful and made this process simple, easy, and most of all fun. There is and welcoming I traded in my Chevy and bought a new Terrain Justin was very helpful and made this process simple, easy, and most of all fun. There is really no other place to go Fox Valley truly cares about their customers! Thank you!!! More

LEFT WITH A HUG SMILE ON MY FACE---RED CAR---HEATED SEATED---SUNROOF---TWO YEARS OF FREE OIL CHANGES--GREAT RATE AND NO CO-SIGNER---GREAT SALES TEAM AND THE OWNER IS VERY PERSONABLE---WILL ALWAYS HAVE SEATED---SUNROOF---TWO YEARS OF FREE OIL CHANGES--GREAT RATE AND NO CO-SIGNER---GREAT SALES TEAM AND THE OWNER IS VERY PERSONABLE---WILL ALWAYS HAVE MY SERVICE NEEDS DONE AT THIS DEALERSHIP---LOVE THIS GMC DEALERSHIP--HIGHLY RECOMMEND TO ALL MY FAMILY AND FRIENDS More

Ben and the whole team at Fox Valley were great to work with. They were very willing and professional in working with us to get the deal done! I am so happy with my new Buick! with. They were very willing and professional in working with us to get the deal done! I am so happy with my new Buick! More

My wife and I Bought a new Acadia Denali. EVERYTHING WAS PERFECTLY DONE! We usually buy Chevrolet but Justin made this step UP work for us. MZ PERFECTLY DONE! We usually buy Chevrolet but Justin made this step UP work for us. MZ More

Ted Wenecki did a great job helping us get the truck we were looking for.He did every thing he could to get the truck at a price that we agreed with. (Thank you Ted) were looking for.He did every thing he could to get the truck at a price that we agreed with. (Thank you Ted) More