Fox Valley Buick GMC

My wife and I went to Fox Valley Buick GMC just to look at the 2012 Verano, Regal and LaCrosse. While I was sitting in the LaCrosse, Ben Stiritz asked me if I was comfortable. I replied: "I would be more at the 2012 Verano, Regal and LaCrosse. While I was sitting in the LaCrosse, Ben Stiritz asked me if I was comfortable. I replied: "I would be more comfortable on cloth seats." After a few more questions, Ben said he would bring a LaCrosse around for us to take a test drive. It was the "perfect" choice for us so that when we got back, we started to discuss price. He gave us a deal too good to pass up and we did buy that evening. We had been at the previous Buick dealership in St Charles a number of years ago and found we did not want to do business with them! Working with Ben and Ted at Fox Valley Buick GMC was an entirely different experience. They were both friendly, knowledgeable and easy to work with. I have been a Buick driver for over 50 years. I now have a hometown dealership that I can patronize and recommed with no reservations. More

I saw a ad online..called the dealership and spoke with Lauren who works with the internet sale inquiries. She was friendly and a pleasure to work with. I then asked to test drive the car I was interested Lauren who works with the internet sale inquiries. She was friendly and a pleasure to work with. I then asked to test drive the car I was interested in and Tony Fulco assisted me with the test drive. I wanted to buy the car and even with a few bumps along the way we were able to reach a deal that satisfied both parties. They were able to let me place a deposit until othr funding became available a few days from now! I strongly encourage anyone that has a doubt or blip in their credit to give this dealership a chance. More

I am (65) years old and have purchase many cars. The sales person Bill McGee, finance mgr. Ted Wenecki, and the used car mgr Dwayne Gustave are truely proffessional in their respective field are among sales person Bill McGee, finance mgr. Ted Wenecki, and the used car mgr Dwayne Gustave are truely proffessional in their respective field are among the best in the car industry. Totally knowledgeable friendly,called, Fox Valley exceeded my expectations in regards to great customer service. I was accomodated as V.I.P. within the buying process. What a enjoyable experience. People will inform the people in the Tri-City that they have a team of proffesionals in assisting them in helping them purchase a car with a committment to excellence in providing them with great customer service. Wow! who gives there customer free car washes. This is just one of the value added services they provide. I will reccomend and send them people that are interested in recieving the best car buying experience, in the Fox Valley area! bar none. Daniel Cervantes P.S. Your service manager initiated with a oil change. He was exceptionally a consument prossional and personable person. I believe his name was Art Gersch. I do remember him being the tallest in the service dept' More

I had a bad experiece with a prior dealership at this location. Art and Ted did everthing they could to show that this new owner wanted customers to be completely satisfied with car selection and pricing location. Art and Ted did everthing they could to show that this new owner wanted customers to be completely satisfied with car selection and pricing.They earned my business. More

Everyone at the dealership was very helpful and friendly. They did everything possible to accommodate my requirements. I would buy another car here if the opportunity arose. They did everything possible to accommodate my requirements. I would buy another car here if the opportunity arose. More

Everyone at Fox Valley BGMC was interested in "helping me" rather than just "selling me". Although I was there to find and buy a used car, they treated me like I was the most important customer "helping me" rather than just "selling me". Although I was there to find and buy a used car, they treated me like I was the most important customer who ever walked in. Great experience every step of the way. I strongly recommend them to anyone. Go check them out!!! More

The peoples we worked with kept us informed and up to date on the delivery of the truck. We were very happy with the service we were provided with from all the personnel that we dealt with. Compared to date on the delivery of the truck. We were very happy with the service we were provided with from all the personnel that we dealt with. Compared to the other dealerships we visited Fox Valley Buick GMC was friendly and easy to work in all aspects. Thank you for taking such good care of my wife and I. More

just want to add that Glen Ballantyne did an awesome job to help my wife with her car sale, out of a 1 thru 10 rating he really nailed a 10. I wouldn't think twice about taking the long ride from McHenry, I to help my wife with her car sale, out of a 1 thru 10 rating he really nailed a 10. I wouldn't think twice about taking the long ride from McHenry, Il to St. Charles to visit Fox Valley Buick GMC. the service and personel are very courtious and polite and make you feel really good inside. More

Working with Justin and Fox Valley Buick was a pleasure. The friendliness and professionalism was top notch. There were a few minor issues with the vehicle that were taken care of in a timely manner and to The friendliness and professionalism was top notch. There were a few minor issues with the vehicle that were taken care of in a timely manner and to our complete satisfaction. We would recommend Justin & Fox Valley Buick to anyone looking for a vehicle. More

I had visited several dealerships...did my research on the phone mainly....was looking for new and realized I could not afford new....Justin helped me look in a dollar range that was best for me. Marth c the phone mainly....was looking for new and realized I could not afford new....Justin helped me look in a dollar range that was best for me. Marth could have ot been nicer. There was never no pressure and they treted you very very nice. More