Fox Valley Buick GMC

All the employees that my wife and I met and worked with on this purchase were polite, helpful, respectful and made the experience a joyful one. I would certainly recommend this dealership to my friends and on this purchase were polite, helpful, respectful and made the experience a joyful one. I would certainly recommend this dealership to my friends and family. More

First and foremost, in all my years purchasing vehicles, I would have to say considering how late we ended up staying (1:30AM), each and every person that my wife and I worked with us was very professional, I would have to say considering how late we ended up staying (1:30AM), each and every person that my wife and I worked with us was very professional, polite, and very friendly. We actually walk in the door about half an hour before closing but it was on a return visit so we could test drive the vehicle and meet with Tony the following day. We had no intent on keeping everyone so late! However, everyone was very courteous each and every step of the way. We originally didn't want to go forward with the deal since Tony wasn't there but he said to see Dan so we did and left that night very happy! John moved things along quickly and and kept the ball rolling. Tony looked into the vehicle that we were interested in and "went above and beyond" with answering our questions, that is why we came by for the test drive. Long story short, we left that night with our new vehicle, feeling great about the deal, and being treated like we were guests in their home was just beyond more than words could express. I can say that I will HIGHLY recommend this dealership and that we appreciate the time/energy that was put into taking care of us! A couple of days after our purchase, we received thank you card from Tony in the mail. Thank you Tony and the rest of the team!! More

Ben is an awesome salesman. He did not pressure us in buying and answered all our questions thoroughly. Ben gathered information on what we were looking for in a car, advised us of different options, an buying and answered all our questions thoroughly. Ben gathered information on what we were looking for in a car, advised us of different options, and showed us what was currently available. Ben advised us as to the difference in Leasing vs buying once we found a vehicle we wanted. When we wanted to discuss our options, Ben gave us time to ourselves instead of hovering. We will recommend Ben as well as your dealership to anyone who asks. We are very pleased with our vehicle. The facility is very clean and everyone is very friendly. You do not feel rushed in anyway. You are made to feel important; that you matter. More

What I planned to be s simple look turned into a buying experience. All the factors for making a purchase were there, promptly delivered. Very good experience overall. experience. All the factors for making a purchase were there, promptly delivered. Very good experience overall. More

I had a very pleasant buying experience with Art Gersch. He was very helpful and very friendly throughout the process and afterwards. If all people in the car industry would have his type of treats the indu He was very helpful and very friendly throughout the process and afterwards. If all people in the car industry would have his type of treats the industry would be perceived as far more positive and professional. For my next car needs I intend to contact him again. regards Gerrit Anne Jonkhans More

Friendly, honest, I usually dread buying a car, but it was actually a pleasurable experiense at Fox Valley GMC. Thanks to Justin Mansk and Christina Wickersheim. was actually a pleasurable experiense at Fox Valley GMC. Thanks to Justin Mansk and Christina Wickersheim. More

Overall great experience! Art was extremely helpful and friendly. I came here to purchase my second new vehicle and would probably come back for a third in the future! Everyone was very friendly and the pr friendly. I came here to purchase my second new vehicle and would probably come back for a third in the future! Everyone was very friendly and the pricing was very fair. This relatively new dealership has its stuff together! Very satisfied customer here and loving my new truck! More

My wife and I went to Fox Valley Buick GMC just to look at the 2012 Verano, Regal and LaCrosse. While I was sitting in the LaCrosse, Ben Stiritz asked me if I was comfortable. I replied: "I would be more at the 2012 Verano, Regal and LaCrosse. While I was sitting in the LaCrosse, Ben Stiritz asked me if I was comfortable. I replied: "I would be more comfortable on cloth seats." After a few more questions, Ben said he would bring a LaCrosse around for us to take a test drive. It was the "perfect" choice for us so that when we got back, we started to discuss price. He gave us a deal too good to pass up and we did buy that evening. We had been at the previous Buick dealership in St Charles a number of years ago and found we did not want to do business with them! Working with Ben and Ted at Fox Valley Buick GMC was an entirely different experience. They were both friendly, knowledgeable and easy to work with. I have been a Buick driver for over 50 years. I now have a hometown dealership that I can patronize and recommed with no reservations. More

I saw a ad online..called the dealership and spoke with Lauren who works with the internet sale inquiries. She was friendly and a pleasure to work with. I then asked to test drive the car I was interested Lauren who works with the internet sale inquiries. She was friendly and a pleasure to work with. I then asked to test drive the car I was interested in and Tony Fulco assisted me with the test drive. I wanted to buy the car and even with a few bumps along the way we were able to reach a deal that satisfied both parties. They were able to let me place a deposit until othr funding became available a few days from now! I strongly encourage anyone that has a doubt or blip in their credit to give this dealership a chance. More

I am (65) years old and have purchase many cars. The sales person Bill McGee, finance mgr. Ted Wenecki, and the used car mgr Dwayne Gustave are truely proffessional in their respective field are among sales person Bill McGee, finance mgr. Ted Wenecki, and the used car mgr Dwayne Gustave are truely proffessional in their respective field are among the best in the car industry. Totally knowledgeable friendly,called, Fox Valley exceeded my expectations in regards to great customer service. I was accomodated as V.I.P. within the buying process. What a enjoyable experience. People will inform the people in the Tri-City that they have a team of proffesionals in assisting them in helping them purchase a car with a committment to excellence in providing them with great customer service. Wow! who gives there customer free car washes. This is just one of the value added services they provide. I will reccomend and send them people that are interested in recieving the best car buying experience, in the Fox Valley area! bar none. Daniel Cervantes P.S. Your service manager initiated with a oil change. He was exceptionally a consument prossional and personable person. I believe his name was Art Gersch. I do remember him being the tallest in the service dept' More