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Fox Subaru Macomb
Macomb, MI
376 Reviews
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Showing 376 reviews
January 24, 2022
Honestly the experience over at Sellers Subaru has been nothing bit a letdown. I understand Subuaru prides itself on excellent customer service but has failed in this attempt. Everything from the GM to the nothing bit a letdown. I understand Subuaru prides itself on excellent customer service but has failed in this attempt. Everything from the GM to the Sales Associate was handled poorly and left a bitter taste in my mouth. The GM James Cagle was rude, condescending and outright arrogant. Apprently he is a know all end all type of guy. Not the way a customer should be treated. Also, I will say that service was much better when the previous GM Robert Melton was in charge. Atleast he knew how to treat his customers. Lastly, you have a Sales Associate who is all gun hoe on making a deal get done, apologies for the insufficencies of their GM and then pulls the Ghost Card....really? Badger me all week for communication and wanting to do whatever possible to make a deal happen then drop communication. That is the definition of poor customer service. I say all this to give my subjective option of Sellers Subaru. It is one instance but perhaps becomes a pattern/trend. My advice for anyone looking at giving business to this dealer, do your research, there are plenty of other great ones in Michigan (some even willing to drive/transport the vehicle to you). Pick wisely! Oh and specifically for Sellers, no need to reach out to me. Not a single thing will change what occurred nor my mind on your dealership. More
by BSC
Employees Worked With
James Cagle, Tom Squillace
December 27, 2021
Whether you are looking to buy a Subaru or get your Subaru serviced, Sellers is the dealership to go to. Ricky and the entire service and parts team are extremely knowledgeable, professional and courte Subaru serviced, Sellers is the dealership to go to. Ricky and the entire service and parts team are extremely knowledgeable, professional and courteous. They will always go the extra mile to make sure your car is fixed right and in a timely manner. More
by jgil
Employees Worked With
Ricky Sanchez
October 15, 2021
Buy my first Subaru it is an Outback. Absolutely love it best car we've ever owned by far!!!! Our sales man was Cameron Mikula awesome experience working with him very knowledgeable helpful and just a great best car we've ever owned by far!!!! Our sales man was Cameron Mikula awesome experience working with him very knowledgeable helpful and just a great individual. We will be getting a second Subaru sooner then later!!! More
by TFifield
Employees Worked With
Cameron Mikula
August 17, 2021
I bought my first Subaru Forester with Jason Vela's help in 2017. I purchased my 2022 Outback from Jason this week. (8-2021) I couldn't have asked for better service and attention from Jason and the entir in 2017. I purchased my 2022 Outback from Jason this week. (8-2021) I couldn't have asked for better service and attention from Jason and the entire team at Sellers from the time I entered the dealership until I drove away in my new car. Thank you, Jason, Kyle, Steve (loved the video), and those who made my new car experience the best. More
by Carol E Boston
Employees Worked With
Kyle Torkler, Jason Vela
August 04, 2021
We had a positive impression of the dealership starting with the receptionist. Jackie Elicea was knowledgeable about the Outback and it’s features. She patiently worked with us to come to an agreement that with the receptionist. Jackie Elicea was knowledgeable about the Outback and it’s features. She patiently worked with us to come to an agreement that fit our payment plan. She sold us! Looking forward to our future relationship with Sellers. Dr. and Mrs. Robert Stiles More
by Robert Stiles
Employees Worked With
Jackie Elicea, Steve Buckman
July 29, 2021
Super friendly, always treated me as family, even when I wasn’t a customer yet. Jason Vela was my salesman. Super cool guy, would definitely recommend him! I appreciate everything he did/helped with while m wasn’t a customer yet. Jason Vela was my salesman. Super cool guy, would definitely recommend him! I appreciate everything he did/helped with while making a seamless purchase/trade-in. Kyle Torkler was the Financial portion of my trip there and I couldn’t have asked for a nicer guy! Everyone I have come in contact with at Sellers Subaru have been super nice, genuine and laidback. If I had the funds to buy another STi, I’d do it all over again! More
by brentshoulders
Employees Worked With
Kyle Torkler, Jason Vela
July 21, 2021
Where should I start? Great service as soon as I walked through the front door. A salesman who knew his product (Jason Vela); Business Manager who patiently led me through the process: Kyle Torkler (also L through the front door. A salesman who knew his product (Jason Vela); Business Manager who patiently led me through the process: Kyle Torkler (also Lisa Williams). The Sellers staff allowed me to express what I wanted and no one tried to steer me. Thank you for the experience of excellent sales and service. And I also have to mention Robert - thank you! More
by Kyna J.
Employees Worked With
Kyle Torkler, Jason Vela, Lisa Williams
July 07, 2021
Leon went above and beyond throughout the entire purchasing process. Leon, Steve Buckman, and Kyle Torkler treated me like a person and made the entire process very comfortable and easy. They were a purchasing process. Leon, Steve Buckman, and Kyle Torkler treated me like a person and made the entire process very comfortable and easy. They were able to go beyond expectations and get me into a certified pre-owned 2020 Legacy without feeling pressured at anytime and provided an atmosphere that I haven't had before. I truly enjoyed my experience with Leon and the Seller's Subaru team, and look forward to coming back in the future. More
by renaudm913
Employees Worked With
Kyle Torkler, Steve Buckman, Leon Potts
June 22, 2021
Amazing dealership!! Really enjoyed the entire experience. We were in the market for an Outback and Jason Vela, our salesman, was great to work with. He was knowledgeable about the vehicle, not experience. We were in the market for an Outback and Jason Vela, our salesman, was great to work with. He was knowledgeable about the vehicle, not pushy, and demonstrated welcomed patience explaining all the bells and whistles. Would highly recommend Sellers Subaru. More
by Bob Rowland
Employees Worked With
Jason Vela, Lisa Williams
