Fox Subaru Macomb
Macomb, MI
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Took 3 times to diagnose problem It took Sellers Subaru 3 times to diagnose the noise I had in my front end. When they finally determined it to be a axle, they estimated the repair It took Sellers Subaru 3 times to diagnose the noise I had in my front end. When they finally determined it to be a axle, they estimated the repair at $1,000. I was able to have the same work completed at another Subaru Dealer in Ferndale for half the cost. More
Very efficient and great value First off we were very pleased with the deal, but the deal pales in comparison to the service received from Briana Alan. We did everything via email First off we were very pleased with the deal, but the deal pales in comparison to the service received from Briana Alan. We did everything via email and she handled all the details on her time. She corresponded with my insurance carrier and arranged for free delivery of the vehicle to an out of town location. Rarely can I find service so exceptional. Well done! More
Come to sellers for the best experience possible! I went to sellers to talk to Jackie about a new forester. Ended up driving away in it! Honest professional, high attention to detail and down to earth I went to sellers to talk to Jackie about a new forester. Ended up driving away in it! Honest professional, high attention to detail and down to earth, that doesn't even begin to detail my experience with Jackie at sellers subaru! Informative and extremely helpful! You want to experience the best? Come see Jackie at sellers subaru, because not only will you most likely leave with an amazing deal depending on your credit but you will also leave with the security of knowing that any question you may have, Jackie will take her time and answer it for you. Can't say enough!! More
Honest, reputable dealership I found Sellers Subaru on cars.com. Though I had never gone through this website, nor had I purchased a car through a dealer outside Illinois, every I found Sellers Subaru on cars.com. Though I had never gone through this website, nor had I purchased a car through a dealer outside Illinois, every one of the staff was helpful, honest and a pleasure to deal with. They even had the car delivered to me in Illinois! I love my new Subaru Crosstrek and highly recommend Sellers Subaru, as their team is willing to go above and beyond to satisfy the customer. They could not have been more accommodating as I navigated the maze of car purchase! From the customer care representative all the way to the sales manager, my experience truly was fantastic! More
Kudos to Rob Percy I want to send out a shout to Rob Percy. I was at your dealership yesterday with a problem caused by another vendor's poor install of a trailer hit I want to send out a shout to Rob Percy. I was at your dealership yesterday with a problem caused by another vendor's poor install of a trailer hitch on my 2016 Outback. Rob was so very helpful in many ways to resolve a very serious wiring problem. His professional manner and completed written documentation made it possible for me to receive a full refund from the other vendor. Kudos also to the Service Technician who did the work on my car. Sorry that I didn't get his name. More
Getting a car from here Wife and I decided to purchase a car from here. We had earlier issues that we contacted the dealer about, they went out of their way to correct everyt Wife and I decided to purchase a car from here. We had earlier issues that we contacted the dealer about, they went out of their way to correct everything in a courteous manner. More
Good experience They were very helpful in all areas and I love my new car. My thanks to Adrienne and those who made my purchasing experience hassle-free They were very helpful in all areas and I love my new car. My thanks to Adrienne and those who made my purchasing experience hassle-free More
Pleasant experience Very nice car shopping experience. Dealership environment was very professional and would recommend Sellers Subaru to anyone thinking about purchasin Very nice car shopping experience. Dealership environment was very professional and would recommend Sellers Subaru to anyone thinking about purchasing a new car. Highly recommend! More
Major repair and Maintenance made easy I just want to give many thanks to Kim and Whitney in the service department, yet again they exceeded my expectations. I took my 09 Forester in for t I just want to give many thanks to Kim and Whitney in the service department, yet again they exceeded my expectations. I took my 09 Forester in for the phase 2 brake recall and the technician found leaking head gaskets and a failing heat shield. Also, since I was nearing 100,000 miles they suggested changing by timing belt as part of the head gasket service. All this combined would have set me back around $3000, but because my car was below 100,000 they decided to good will my repair and charge me only a $250 deductible and parts cost. Out the door these major repairs only cost me just south of $900. I can't tell you how happy I am with Sellers Subaru, I feel like they always have my back and genuinely do care about their customers. I will going back to this dealership in the future, not just for repair needs, but to purchase as well. More
Exceeded my expectations From the moment I entered the dealership I was treated with courtesy and professionalism. My outfitter was just that. A highly knowledgeable, well i From the moment I entered the dealership I was treated with courtesy and professionalism. My outfitter was just that. A highly knowledgeable, well informed individual who focused on gaining a complete understanding of my needs and helping me to find my Subaru solution. The information provided was valuable, concise, and accurate. The entire experience far exceeded my expectations and my new 2015 Legacy is a dream to drive. Sellers Subaru provided the best car buying experience of my life. More