Fox Subaru Macomb
Macomb, MI
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An amazing experience Just moved to Michigan all the way from west coast, and Briana was extremely helpful during the entire process. She used a systematic, organized metho Just moved to Michigan all the way from west coast, and Briana was extremely helpful during the entire process. She used a systematic, organized method to explain and highlight all the features of safety, passenger convenience, GPS, and her personal favorite tidbits of the 2017 Outback in a way that even my older parents could understand. Thanks to her, I learned how to master all the complex features of my cool new car within the first few days. Afterwards, Briana has continued to keep in close contact to ensure that the experience continues to be amazing! Jamie was also an all star in helping me sign all the confusing contracts and choosing the best insurance package for me in the most timely manner. Thank you, I love my new car. More
It was great It was awesome. Jackie was very helpful and patient with us. I enjoyed the whole process. She made sure that I understood what we were talking about. It was awesome. Jackie was very helpful and patient with us. I enjoyed the whole process. She made sure that I understood what we were talking about. More
Leased EXACTLY the Outback we wanted! My wife and I wanted a BLUE, 2017 Outback 3.6R Touring model. We live in Livonia, MI and a family member found that Sellers Subaru, in Macomb, had t My wife and I wanted a BLUE, 2017 Outback 3.6R Touring model. We live in Livonia, MI and a family member found that Sellers Subaru, in Macomb, had the EXACT vehicle we wanted to lease. We were thrilled that Jackie Elicea, Sales Outfitter, handled all of the up front work by phone, email and fax. Everything was ready when I drove out to pick up the Outback! I can truly say that leasing the Outback from Sellers Subaru was the easiest purchase or lease I've ever made and that Jackie was WONDERFUL to work with! More
Very good service Very friendly staff and extremely knowledgeable about their cars and features. Don't try to sell unneeded items. Quick to respond to calls and emails. Very friendly staff and extremely knowledgeable about their cars and features. Don't try to sell unneeded items. Quick to respond to calls and emails. Personable and great to work with. More
Enjoyable, zero-pressure experience! I hadn't purchased a car for myself since 2006 (a Honda) and then a Mazda for my wife five years ago. I did a lot of research online through Consumer I hadn't purchased a car for myself since 2006 (a Honda) and then a Mazda for my wife five years ago. I did a lot of research online through Consumer Reports, decided on a Forester, and was put in touch with Sellers Subaru. I haven't had great experiences in years past buying new cars, so this time I steeled myself for an anticipated unpleasant experience with a "hard sell" approach and pressure tactics. However, to my pleasant surprise, Jackie Elicea completely changed my impresssion and views on purchasing a new car; she was friendly, helpful, knowledgeable, and enthusiastic about a product she clearly feels strongly about and enjoys selling. She epitomizes what apparently is a new shift or approach I've heard many dealerships are experimenting with--a no pressure, friendly buying experience for the customer. She at all times exuded an air of wanting above all else to assist, guide, and inform the customer about the product. I also appreciate the repeated follow up emails and calls from her even after the sale was completed and the vehicle was out the door--she clearly wants the customer's whole buying experience to be pleasant and memorable. After my experience at Sellers, and particularly with Jackie, I consider myself a future repeat customer, and I will take pleasure in referring anyone else I can to Jackie so they might have the same positive experience I had. Jamie Gingas was also very friendly and informative. More
by far the best place to buy a car I want to reconize Kelly, Jon and Ron. They are very wonderful to work with and will do great things to get you out of situations that you can't for s I want to reconize Kelly, Jon and Ron. They are very wonderful to work with and will do great things to get you out of situations that you can't for see, they want to work with you and find the best solution, even when they did not have to. They go above and beyond what is asked to get everything done in a timly manor, so that you are not stuck at the dealership for hours. You are not just another number to this dealership you are family. thank you so much for everything i could have not done any of this without your help. working with these 3 people has been a true blessing, i will return in the future. More
Best dealership service out there! I worked with Anthony Cornacchini on getting into a new wrx or sti. He was very helpful finding and showing me options to get exactly what i wanted. H I worked with Anthony Cornacchini on getting into a new wrx or sti. He was very helpful finding and showing me options to get exactly what i wanted. He made the whole process easy and wasn't like a normal salesman forcing things on me. It was more like a friend helping me out. Hands down the best experience i've had at a dealership and alot of that is due to Anthony. The rest of the staff i dealt with is also great and easy to deal with. Everyone is very friendly and helpful. Very happy with the deal we made and my new STi! Thanks Anthony and Sellers Subaru! More
Customer Service Last 30 years I have been to more than two dozens of Michigan auto dealers for myself and help out family and friends. I have a unique way to avoid pu Last 30 years I have been to more than two dozens of Michigan auto dealers for myself and help out family and friends. I have a unique way to avoid pushy sells and warranty guys. Jon Bauer and Kelly Johnson STOPPED my spinning searching for the BEST dealer in town. If you are by any chance get Jon Bauer’s attention, you will not have to fear with pushy sells person. Jon and his team will make you feel comfortable. And if end up buying a car from Sellers Subaru, then you be surprised how well things are managed by Kelly Johnson. What an outstanding service and communication by Kelly. I bought two cars from this dealer and thinking about buying 3rd car for my son. It is a great feeling when you know you will get the world-class service from Sellers Subaru. Thanks again for the outstanding service Jon and Kelly. Looking forward to seeing you guys near future. - Sam Shamsul, Macomb, MI More
Awesome!!!! Most friendly staff I have ever dealt with when buying a car. Tom was awesome to work with and did everything he could to get me into the car I wanted Most friendly staff I have ever dealt with when buying a car. Tom was awesome to work with and did everything he could to get me into the car I wanted! More
VERY, VERY, SMOOTH I've been buying cars for about 40 years and have owned many brands: Chevrolet, Pontiac, Saab, Kia, Honda, and Subaru. Tom is the best salesperson I've been buying cars for about 40 years and have owned many brands: Chevrolet, Pontiac, Saab, Kia, Honda, and Subaru. Tom is the best salesperson I have worked with -- hands down. This review comes from someone who usually doesn't write reviews. Just give Tom a call and thank me later. Chris G. . Happy Outback Owner More