Fox Subaru Macomb
Macomb, MI
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I love Sellers Subaru and I recently purchased my 3rd Subaru from Jason! He has always been extremely helpful throughout the whole purchasing process. Jason also goes above and beyond for his customers a Subaru from Jason! He has always been extremely helpful throughout the whole purchasing process. Jason also goes above and beyond for his customers and makes this a great buying experience! If you are looking to purchase a car go to Sellers Subaru, and I highly recommend Jason! More
First time buying a new car and everyone here made it a smooth transition for me. Definitely glade I chose Sellers Subaru. smooth transition for me. Definitely glade I chose Sellers Subaru. More
The whole staff was very friendly and welcoming. Alex was extremely helpful and did a great job at answering questions and accommodating in regards to looking into a potential new vehicle Alex was extremely helpful and did a great job at answering questions and accommodating in regards to looking into a potential new vehicle More
As a female buying my first new car it felt like an uphill battle finding a dealership and sales person who would respect me and treat me with the respect I deserve. Jessica was beyond amazing. She spo uphill battle finding a dealership and sales person who would respect me and treat me with the respect I deserve. Jessica was beyond amazing. She spoke honestly and with respect answering all my questions and empowered me to make a decision that would be best for me. I truly appreciated her going above and beyond to make this first experience a fantastic one. More
Very helpful, and polite! Jason Vela was a delight to work with in purchasing a new vehicle! He is very kind and answered all the questions I had! No issues or complaints! I w Jason Vela was a delight to work with in purchasing a new vehicle! He is very kind and answered all the questions I had! No issues or complaints! I would most definitely recommend going with Jason to anyone when it comes down to buying a new car! Steve Buckman helped with the cosmetics on the car and made sure it was perfect! Look at any imperfections i pointed out and tried their best to fix it! Matt Belz made test driving the car enjoyable, even though I was so anxious, I appreciate the laughs! Zach Miller dealt with my finances, helped make everything go easy with the paperwork! Thank you everyone from Sellers Subaru! You guys helped buying a car be enjoyable! More
Jackie Elicea helped me lease my first Subaru. I was upside down in another car and I was able to lease the Subaru Crosstrek and had equity it in before my lease was up. I leased another Crosstrek I was upside down in another car and I was able to lease the Subaru Crosstrek and had equity it in before my lease was up. I leased another Crosstrek with more options and 2 years newer for less than my last lease. She made it all painless. Everyone at the dealership is friendly and helpful. We bring our dog with us when we have the oil changes done and he is treated like a king. They truly work as a team to provide customers with great service. More
Jason Vela was Great! Responded right away on our requests. He was Very flexible on delivery dates and times! would defiantly work with Jason again! Responded right away on our requests. He was Very flexible on delivery dates and times! would defiantly work with Jason again! More
My experience buying a Subaru Ascent was Awesome! Employees all make you feel so welcome and are very helpful. Cameron went on and above his duty to answer all my questions and and to make sure I was Employees all make you feel so welcome and are very helpful. Cameron went on and above his duty to answer all my questions and and to make sure I was comfortable with my car before I left. Zachary and Heather went out of their ways to help me also . Everyone I met their were great . I love my car!!! More
I took my car in for an oil change before I drove down to Nashville for a weekend vacation. I asked if there was any additional work that was needed before I drove on down and was told no all good. well when Nashville for a weekend vacation. I asked if there was any additional work that was needed before I drove on down and was told no all good. well when I got to Nashville I had to replace my breaks and rotors were shot and warped. I'm not going to pretend to be a car guy and take the service advisors at their word. When I called to inform the general manager, James, of the issue he said he would talk to his technicians and call me back. Well I had to call him to follow up two days later because he isn't a man of his word. James basically said sorry but **** off and was rude and defensive when I asked why he never called me back. He also said that It was on my inspection sheet my breaks were worn and that they still had some life but were needing to be replaced soon. If the breaks were that close to being gone and they knew I was traveling why did they not replace them? At the very least you would expect them to want to schedule the service for a date deemed appropriate by the technician who inspected the break wear and can anticipate when they would need to be replaced to ensure my repeat business? I will never go back to this place and highly recommend new management be taken into consideration. To leave a customer on bad breaks driving all highways for 1200 miles is a liability on the technician and service advisor especially when I told them I was traveling. The bottom line is the breaks being extremely worn was never verbalized to me, I cannot be expected to know that just because i receive an inspection sheet indicting they needed to be replaced soon, that It would be before my travels. The worst part is James did absolutely nothing to amend the situation. I Will never go back here again and if you value your life you wont either. More