Fox Subaru Macomb
Macomb, MI
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Horrible purchase experience at Sellers Subaru. I purchased a new 2019 Subaru Ascent. Immediately after the purchase before leaving the dealership I found a very visible scuff on the interior door p I purchased a new 2019 Subaru Ascent. Immediately after the purchase before leaving the dealership I found a very visible scuff on the interior door panel. When I reported it I was insulted and hollered at and told I should have not bought the car there and should have gone elsewhere. I am a senior citizen. The salesman was not the problem. Then I never received a follow up call regarding my purchase experience as this is customary.. I later found out that the person that was very rude to me had put in my chart do not contact this customer regarding his purchase experience because there was an incident which was another disappointment. . I was willing to forgive and forget until I found out this was put in my chart.and no one reached out to me about my expensive purchase.. READ THE NEGATIVE REVIEWS ON GOOGLE BEFORE YOU BUY. I wish I had. Fortunately I was a long time business owner in the community and know a lot of people in the area. Word of mouth referrals are important to the ever dying brick and mortar businesses. More
Highly Recommend! My experience when buying my new Outback was outstanding! Jason was very knowledgeable and very honest. He offered me the best price for my trade in My experience when buying my new Outback was outstanding! Jason was very knowledgeable and very honest. He offered me the best price for my trade in and worked with the vehicle pricing to make it the best purchase price in the area. Jason followed up the next day to make sure I understood the technology of my new vehicle. Sellers Subaru dealership was worth the drive from Troy. I feel my savings on the purchase of my new Outback was substantial. I would definitely recommend this dealership. Thank you Sellers Subaru and thank you Jason!!!!! More
Purchase of Subaru Outback Went to Sellers to look at Outbacks and Foresters, as I had decided to replace my then current vehicle and knew about the reputations of both models. Went to Sellers to look at Outbacks and Foresters, as I had decided to replace my then current vehicle and knew about the reputations of both models. . (I was already familiar with competitors' products). Was treated well, relevant questions were all answered, tested both models and liked the Outback. Received a fair value trade for my then current vehicle, was able to get an excellent promo loan rate, and concluded the deal. Salesman was very helpful, professional, no pressure, no silliness. Hope to have the car for many years. More
My First New Car I thoroughly enjoyed my experience at Sellers Subaru. Although buying my first car was intimidating, I always felt like the information was provided t I thoroughly enjoyed my experience at Sellers Subaru. Although buying my first car was intimidating, I always felt like the information was provided to me transparently and I was not pushed into making any decisions. I felt like my sales rep genuinely had my best interest at heart and communicated very well with me. I feel very confident and excited about my new Subaru purchase! More
Great Team! We purchased our new Forester Touring on March 25, 2019. James was outstanding. He went the extra mile to make sure we were totally We purchased our new Forester Touring on March 25, 2019. James was outstanding. He went the extra mile to make sure we were totally satisfied with this very important purchase we were making. He was professional, friendly, courteous and respectful throughout the entire process and made our buying experience a very positive one. Cameron was amazing! He explained in detail the many electronic features of our Forester. He was patient, polite and thorough. His presentation was first-rate. Tom helped us with StarLink and the My Subaru app. He was professional, personable and very knowledgeable. He took us through the setup flawlessly. Briana handled the finance paperwork smoothly. She was professional and made the financing easy. More
Smooth and easy! Jazlyn, Amy, Kyle and Steve....amazing team. This dealership is where you go when you want an easy, smooth, low pressure shopping experience. They wor Jazlyn, Amy, Kyle and Steve....amazing team. This dealership is where you go when you want an easy, smooth, low pressure shopping experience. They work great as a team. Very nice and friendly. I was having a hard time finding a used family car because they kept selling before i could get to the dealership. Steve even sent me an email video the morning of my appointment to assure me the vehicles i was interested in were still there. They updated me when they said they would and were very helpful. I would def go back again! The car i bought is fantastic and the price amazing. More
Amazing customer service The experience at Sellers was incredible snd stressless! I never experienced such a great buying car experience. We loved the detail of the hsppy new The experience at Sellers was incredible snd stressless! I never experienced such a great buying car experience. We loved the detail of the hsppy new car pick up day. More
An amazing experience March 2019, Alex assisted me in selecting a great car for my daughter. I was looking for a first car for her. Alex not only facilitated a positive e March 2019, Alex assisted me in selecting a great car for my daughter. I was looking for a first car for her. Alex not only facilitated a positive expierence, went above the call of duty by coordinating a way to get both the new car and my car home and a way to surprise my daughter with a large bow. Took the time to ensure everything was as stress free as possible. When any problems occurred, he worked effortlessly to ensure all issues were mitigated. Great job! More
Enjoyable experience and great customer Service. Anthony is helpful, friendly, responsive, not overbearing, and great to work with. One of the best buying experiences ever. The whole team there was Anthony is helpful, friendly, responsive, not overbearing, and great to work with. One of the best buying experiences ever. The whole team there was fantastic. I get the feeling that there is a great work culture there. More
Excellenr Service Jason and team members at Sellers Subaru stayed late to help us make the purchase of a dream car! Very helpful and dedicated staff! Highly recommended Jason and team members at Sellers Subaru stayed late to help us make the purchase of a dream car! Very helpful and dedicated staff! Highly recommended. More