Fox Kia North
Grand Rapids, MI
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Kia West Review Hector and the whole Summit Place Kia West staff were great. Convienence at its finest. Friendly, clean atmosphere. All my questions were answered, an Hector and the whole Summit Place Kia West staff were great. Convienence at its finest. Friendly, clean atmosphere. All my questions were answered, and I had a great experience. Love my new Kia Optima. More
Great service writer, not so great service. My service writer Ryan was excellent however the prob I brought it in for and had an appt for was not fixed. And on top of that, they wanted me to pay My service writer Ryan was excellent however the prob I brought it in for and had an appt for was not fixed. And on top of that, they wanted me to pay for it saying it wasn’t cvrd under warranty. I had an issue w/ a “crackling” noise coming from the pass frt air vent. Service mgr told me that they would have to take the dash apart and that I would have to pay for it! The car is less than 3 yrs old and only has 20,000 mi on it. I feel that it’s clearly under warranty and should b cvrd. So being that they were 2 techs short today (not my prob) they weren’t able to work on it and fix it for me. So the mgr (not Ryan-service writer) told me to drive it for a few days w/ the air on high and to change the position of the air from floor to dash to windshield and “hopefully” the noise will b cleared. He’s thinking it’s just debri. So if he’s right, awesome!! I’ll b happy. If he’s not and the dash has to b removed and I HAVE TO PAY FOR IT, I will b very unhappy. So I guess for now, just have to wait and see. More
Worked very hard to get us into what we wanted Really appreciate the extra hard work that both Mike Snowden and Mindy Vance went through to get us into our new Kia Soul. They went the extra mile to Really appreciate the extra hard work that both Mike Snowden and Mindy Vance went through to get us into our new Kia Soul. They went the extra mile to make sure we were comfortable, made sure we were getting what we were looking for, and ensured we received the best interest rate possible. More
Great customer service! Took my car in for an oil change and performed everything I asked for. Great amenities in the waiting room, constantly gave me updates on what was be Took my car in for an oil change and performed everything I asked for. Great amenities in the waiting room, constantly gave me updates on what was being performed, and a nice car wash at the end. Whole thing took less than an hour. Came in again for an issue I had with the car and again were extremely helpful. Told me everything I needed and what was wrong in about 20 minutes. Gave me a loaner right away as it was going to take some time, new parts had to be ordered, time to service the car, making sure everything was done right, etc... Picked up the car, told me everything that was performed, covered under warranty, and again had a nice car wash at the end. Customer service advisers extremely helpful (really care for the customer) and service techs know what they are doing. Will be back again! More
Satisfied customer I would refer my family an friends to summit place Kia Tyrecce an Mindy wouldn’t let me leave with out getting me. In car job well done thanks again I would refer my family an friends to summit place Kia Tyrecce an Mindy wouldn’t let me leave with out getting me. In car job well done thanks again More
It was quick They took me when I had no appointment, kind curtiois and generally great, gave us Wi-Fi, TV, snacks power outlets , yay great service good job They took me when I had no appointment, kind curtiois and generally great, gave us Wi-Fi, TV, snacks power outlets , yay great service good job More
I had a great experience buying a car, thanks Igor. I had a wonderful experience buying a car from Igor Avanesyan and the rest of the team at Summit Kia. They treated me with a great deal of class and r I had a wonderful experience buying a car from Igor Avanesyan and the rest of the team at Summit Kia. They treated me with a great deal of class and respect. They did as much as they could to help me secure the purchase of my brand new 2018 Kia Rio. I love the car. Igor was very friendly and a lot of fun to work with. And his professional was outstanding. Be was true to the appointment time we set up to meet and was doing everything in his power to make the sale happen to where it could benefit me. The financial department was incredible and found many options for me to help with the purchase. Again, I am very happy with my experience at Kia. More
Lube and wash Quick and friendly service. The staff were very friendly, got us in and out. We left with fresh oil, an inspection and a clean car. Great Service Quick and friendly service. The staff were very friendly, got us in and out. We left with fresh oil, an inspection and a clean car. Great Service More
Best first time car buying experience!!! I was really nervous. Mike Snowden and the Summit Place Kia staff were very friendly and comforting. Even with my not-so-perfect credit I was able to I was really nervous. Mike Snowden and the Summit Place Kia staff were very friendly and comforting. Even with my not-so-perfect credit I was able to drive away in a 2018 Kia Forte. Thanks Mike Snowden and everyone else who helped me get a new ride! More
Great service We like to get our vehicle serviced at Summit Place Kia West because they are friendly and seem to care about their customers. Our vehicle gets right We like to get our vehicle serviced at Summit Place Kia West because they are friendly and seem to care about their customers. Our vehicle gets right in at the appointed time and always comes back ready to go (and washed) quickly. Very friendly and their prices are very reasonable. More