Fox Kia North
Grand Rapids, MI
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Service Stopped for 1st oil change without pre scheduling. They were able to get me on change the oil and then offered to wash and vacuum out car at no additi Stopped for 1st oil change without pre scheduling. They were able to get me on change the oil and then offered to wash and vacuum out car at no additional charge. More
Friendly and Knowledgeable I walked in to turn in a leased car I loved, expecting there was nothing they could do to help me into another car. The whole staff was knowledgeable I walked in to turn in a leased car I loved, expecting there was nothing they could do to help me into another car. The whole staff was knowledgeable and friendly, discussing ALL of my options, and eventually, with the help of my father, getting me into another, nicer, newer Kia. Sam and Mindy were awesome to work with, I love my new Kia Optima! Thank you! More
Recent oil change. Great service, knowledgeable techs, however, price of oil change is getting a little pricey. Overall experience was great.Service mgr was very friend Great service, knowledgeable techs, however, price of oil change is getting a little pricey. Overall experience was great.Service mgr was very friendly. Too bad there is no coupons for return customers. More
A good experience Staff was very friendly. Had to redo paperwork a week later. Received a better rate and Jay filled my tank for the inconvenience. This is my second Ki Staff was very friendly. Had to redo paperwork a week later. Received a better rate and Jay filled my tank for the inconvenience. This is my second Kia from here and there will be a third for sure. More
2018 Kia Forte Everyone i worked with at Summit Place Kia West was very helpful! They we’re all looking out for me and made me feel comfortable the whole time. I am Everyone i worked with at Summit Place Kia West was very helpful! They we’re all looking out for me and made me feel comfortable the whole time. I am very thankful for everything Melvin, Layrne, and Mindy did for me! You guys rock! More
My oil change I drive 5,000 miles a month, so I visit Summit Place Kia West once a month. They always get me done quickly. They always do a great job and and I am t I drive 5,000 miles a month, so I visit Summit Place Kia West once a month. They always get me done quickly. They always do a great job and and I am totally satisfied! More
Helpful staff! Answered all my questions- found a car that worked for us. Very responsive to questions - followed through on inquiries and requests. Overall, very Answered all my questions- found a car that worked for us. Very responsive to questions - followed through on inquiries and requests. Overall, very positive experience. More
Customer service is #1 Super proud and excited to own my first new car! Special thanks to Mindy Vance for all her effort if finding me the perfect ride!😁😁 looking forward Super proud and excited to own my first new car! Special thanks to Mindy Vance for all her effort if finding me the perfect ride!😁😁 looking forward to driving my sons to the sports and school activities. More
Good oil change This Kia dealership is great both in the sales and service side. Things get done quickly and they are very friendly. I would highly recommend! This Kia dealership is great both in the sales and service side. Things get done quickly and they are very friendly. I would highly recommend! More
Top Notch The service team was great to work with and really fast. They made my oil change and car wash experience top notch! Every interaction with Summit Plac The service team was great to work with and really fast. They made my oil change and car wash experience top notch! Every interaction with Summit Place Kia has been exceptional! More