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Fox Kia North

Grand Rapids, MI

4.3
994 Reviews

4575 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 994 reviews

May 30, 2018

Service Stopped for 1st oil change without pre scheduling. They were able to get me on change the oil and then offered to wash and vacuum out car at no additi More

by Kia Forte
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debinski
May 30, 2018

Friendly and Knowledgeable I walked in to turn in a leased car I loved, expecting there was nothing they could do to help me into another car. The whole staff was knowledgeable More

by NennaRoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindy Vance, Samuel Rodriguez
May 30, 2018

Recent oil change. Great service, knowledgeable techs, however, price of oil change is getting a little pricey. Overall experience was great.Service mgr was very friend More

by Codeshare driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debinski, Adam Gravelyn
May 30, 2018

A good experience Staff was very friendly. Had to redo paperwork a week later. Received a better rate and Jay filled my tank for the inconvenience. This is my second Ki More

by 2 soul family
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Mejia, Jay Heys, Laryne Legnon
May 29, 2018

2018 Kia Forte Everyone i worked with at Summit Place Kia West was very helpful! They we’re all looking out for me and made me feel comfortable the whole time. I am More

by VIVITRON09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Vance, Melvin Mejia, Jeff Butcher, Laryne Legnon
May 29, 2018

My oil change I drive 5,000 miles a month, so I visit Summit Place Kia West once a month. They always get me done quickly. They always do a great job and and I am t More

by OptimaDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debinski
May 29, 2018

Helpful staff! Answered all my questions- found a car that worked for us. Very responsive to questions - followed through on inquiries and requests. Overall, very More

by kv1976
Recommend Dealer
Yes
Employees Worked With
Adam Hayford, Mike Snowden, Jay Heys, Alena Layton
May 28, 2018

Customer service is #1 Super proud and excited to own my first new car! Special thanks to Mindy Vance for all her effort if finding me the perfect ride!😁😁 looking forward More

by Memyselfandi.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mindy Vance, Mike Snowden, Jacob Stewart
May 27, 2018

Good oil change This Kia dealership is great both in the sales and service side. Things get done quickly and they are very friendly. I would highly recommend! More

by nick2930
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debinski
May 25, 2018

Top Notch The service team was great to work with and really fast. They made my oil change and car wash experience top notch! Every interaction with Summit Plac More

by Katsara82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Debinski
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