Fox Kia North
Grand Rapids, MI
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Our experience was as good as it could be We had a great experience! Hector was very knowledgeable and friendly. He was very honest and genuine, he made our whole experience amazing. Mindy was We had a great experience! Hector was very knowledgeable and friendly. He was very honest and genuine, he made our whole experience amazing. Mindy was very polite and very good at her job. We will definetly be back to buy another vehicle. More
Quick and Efficient I went in for an oil change on 5/25 (the day before a holiday weekend) and was a bit nervous about how long my oil change would take, as we had things I went in for an oil change on 5/25 (the day before a holiday weekend) and was a bit nervous about how long my oil change would take, as we had things to prepare for the weekend. Ryan was so kind and extremely helpful. He and his team worked quickly and efficiently to finish my oil change in about 15 minutes and sent me on my way! More
Oil change Ryan Dembinski was very patient and professional in helping me with oil change explains me everything, great customer service great stuff in service I Ryan Dembinski was very patient and professional in helping me with oil change explains me everything, great customer service great stuff in service I will recommend all my friends Summit Place Kia. More
Excelllent experience! I am extremely satisfied!! Igor Avanesyan was extremely helpful in me choosing my vehicle. Staff was courteous and worked with me to get a payment that was reasonable. I love my Igor Avanesyan was extremely helpful in me choosing my vehicle. Staff was courteous and worked with me to get a payment that was reasonable. I love my new Kia Rio! More
Customer service great! The staff here are kind and very respectful. My sales rep came down to say hi while I was in the waiting room and the service staff was very helpful a The staff here are kind and very respectful. My sales rep came down to say hi while I was in the waiting room and the service staff was very helpful and informative. Would have given 5 stars, but they always say they vacuum the car with the free wash and it actually looks like they didn't even go over it. More
New car Melvin is a very friendly sales person Mindy also helped us outa whole lot about our credit score Melvin Ed training a new salesperson she was also he Melvin is a very friendly sales person Mindy also helped us outa whole lot about our credit score Melvin Ed training a new salesperson she was also helpful every time I come to Kia Summit I get great service. More
Sangria! Igor was very patient and professional in helping me find the car I wanted with a plan I needed! I could tell he really was trying to get the best dea Igor was very patient and professional in helping me find the car I wanted with a plan I needed! I could tell he really was trying to get the best deal for me I definitely recommend his service and help for car shopping needs. More
Comfortable and relaxing service dept I've had many experiences over the years, many women get 'the look' or the 'eye roll' while talking to service depts . Feeling dismissed or ignored . I've had many experiences over the years, many women get 'the look' or the 'eye roll' while talking to service depts . Feeling dismissed or ignored . At Summit KIA I am treated like a knowledgeable human ! Timely service work . Priced well so far for maintenance . The extras like the waiting area, washing and even vacuuming the car are definitely added bonuses. Talking to any staff member is pleasant and easy. I definitely would recommend Summit KIA . Ryan usually takes care of my appointments . Adam and Keith introduced themselves ,asked if I had any questions . It's seriously like going to a friend's shop . Thanks to all, keep up the great work ! More
Great service There were some issues with the transition of the dealership. I voiced the opinion and it was resolved. When selling a "working man's" product; you ne There were some issues with the transition of the dealership. I voiced the opinion and it was resolved. When selling a "working man's" product; you need to have service hours extended for working people. More
A good day Kia Summit West is so professional and courteous. They waste no time getting your car in and out so you can plan the rest of your day Kia Summit West is so professional and courteous. They waste no time getting your car in and out so you can plan the rest of your day More