Fox Kia North
Grand Rapids, MI
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Regular Service Oil Change I was very happy with being able to just show up and still get an oil change without having to have an appointment and still be in and out in less tha I was very happy with being able to just show up and still get an oil change without having to have an appointment and still be in and out in less than an hour. More
Castle family new car!!!! ☺️ We needed new vehicle.... And fast! My husband and I have 4 kids so it was important to have a large vehicle for a good price. We found a car the fir We needed new vehicle.... And fast! My husband and I have 4 kids so it was important to have a large vehicle for a good price. We found a car the first day. It took a couple days to receive the vehicle and finalize the paperwork. The only thing I would have a complaint about is that the communication from salesman to the manager was not clear. Our deal was changed a couple times but in the end Mindy was amazing at doing everything she could to accommodate. Mike was also great with educating us about the car. All together it we we're very happy with our new car. Thanks so much for your help guys! More
COME SEE IGOR I bought my first brand new car from Kia with Igor help I highly recommend going here for a reliable car great deals and prices super friendly custome I bought my first brand new car from Kia with Igor help I highly recommend going here for a reliable car great deals and prices super friendly customer service representatives. Everyone go see Igor tell him Kelsey sent you Thank you Igor I love my new car More
Love my car!! Mike Snoden helped me through the ending of a lease into buying this car. I came totally unprepared and was rushing him because I had to pick up kid Mike Snoden helped me through the ending of a lease into buying this car. I came totally unprepared and was rushing him because I had to pick up kids and He was so patient and helpful. I really appreciate it. This is the second time working with Summit and Mike Snoden purchasing a car. If you want good service go there. Love my car!!! More
Consistent Excellence The service department gives me confidence in my vehicle as I drive 50,000 miles a year and need to depend on them to keep it running at it's peak. R The service department gives me confidence in my vehicle as I drive 50,000 miles a year and need to depend on them to keep it running at it's peak. Ryan and the team at Summit Place KIA West exceed my expectations in all aspects of service. More
Always a smile Not once at any of my appointments have they ever pressured me into getting anything extra. They let me know if something needs done and if it is ok t Not once at any of my appointments have they ever pressured me into getting anything extra. They let me know if something needs done and if it is ok to wait. I would definitely buy my next vehicle from them. Also not to mention ....my car looks good every time they finish with what needs to be done. More
Excellent service as always I've never been let down by Summit Place Kia. Every staff member I've encountered has been kind, courteous, and knowledgeable. They do great work for I've never been let down by Summit Place Kia. Every staff member I've encountered has been kind, courteous, and knowledgeable. They do great work for a great value on my car and are a pleasure to do business with. Highly recommend. More
Knowledgable, friendly, NEW CAR! We walked out with a brand new Soul and I love it. First brand new car I've ever owned. I looked up multiple reviews and everything matched up with We walked out with a brand new Soul and I love it. First brand new car I've ever owned. I looked up multiple reviews and everything matched up with what Victor had told us. My only complaint is that the process was extremely slow. We were there for a total 4 hours I really don't know the reason for that. With that said I enjoyed my experience. More
Awesome!!! Andy was an amazing guy helped me out so much. The best thing is he would listen to you and understand you. He went above and beyond for me. Andy was an amazing guy helped me out so much. The best thing is he would listen to you and understand you. He went above and beyond for me. More
Excellent Service I had a appointment and arrived hour prior they were able to get me in within 10 minutes. From the very start the stafff was friendly and professional I had a appointment and arrived hour prior they were able to get me in within 10 minutes. From the very start the stafff was friendly and professional. Everyone introduced themselves and asked if I need help. The Staff was sincere about the help and wasn’t going through the motions of just saying it cause it was mandated by management. Excellent they made the experience wonderful would recommend them no hesitation. More