Fox Kia North
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 994 reviews
Perfect fit for our family. We very much appreciated Mike Burkes sales approach. Our experience was exactly what we had hoped for. No pressure to look at vehicles we werent inte We very much appreciated Mike Burkes sales approach. Our experience was exactly what we had hoped for. No pressure to look at vehicles we werent interested in. The paperwork process was also quick and seamless. We already love the vehicle! We would definitely recommend Summit Place Kia, and specifically Mike Burke to anyone. Thank you! More
Service Department I was just is for an oil change and inspection. Ryan was there to greet me and show me around the new service department, which was very impressive! I was just is for an oil change and inspection. Ryan was there to greet me and show me around the new service department, which was very impressive! I was out in under an hour, and everything went great, as always. More
Satisfied with my direct help My first impression was not great. Multiple staff members walked past me at the welcome desk no one asked me what I needed. I asked one person to fin My first impression was not great. Multiple staff members walked past me at the welcome desk no one asked me what I needed. I asked one person to find my sales person and he just said she was out with another customer. A second person reluctantly helped. Why can’t these people walking past you just ask what was needed, let my sales person know that I was there and direct me to the waiting area. Thankfully I was very happy with my direct support from Laryne and Mindy. It was their help that counted. Also seemed like a lazy job cleaning the car. Laryne helped me get the car that I drove there to my daughters 11 miles away, that was very helpful. . More
Excellent service I really like your new waiting area. I appreciate knowing the cost up front and being kept up to date on the wait time and where you were in the proce I really like your new waiting area. I appreciate knowing the cost up front and being kept up to date on the wait time and where you were in the process. Excellent service. More
Oil change 5 point inspection. Ryan is always so helpful. I really enjoy his smilingly face and the fact that he remembers me when I walk in the dealership. I love the new layout. Ryan is always so helpful. I really enjoy his smilingly face and the fact that he remembers me when I walk in the dealership. I love the new layout. It is very inviting. Ryan also explains to everyone all about the services and time expectations. I love that. More
Go to Kia and see Sam Rodriguez Everyone was friendly. Sam Rodriguez was helpful he did the impossible. They went over and beyond to help me get my car. I recommend this dealership t Everyone was friendly. Sam Rodriguez was helpful he did the impossible. They went over and beyond to help me get my car. I recommend this dealership to everyone. More
Excellent Every experience I have had with this dealership, from purchase through regular servicing, has been excellent. I highly recommend this dealership and Every experience I have had with this dealership, from purchase through regular servicing, has been excellent. I highly recommend this dealership and Kia to everyone. More
Slow friendly service Except I spent 2 and a half days there.it was good clean friendly treated me a little different when they thought I wasn't going to get financed but i Except I spent 2 and a half days there.it was good clean friendly treated me a little different when they thought I wasn't going to get financed but it worked out so all good More
Top notch Always please when ever i stop in for service. Everyone here knows how to treat their customers right. Cant imaginw going anywhere else for service on Always please when ever i stop in for service. Everyone here knows how to treat their customers right. Cant imaginw going anywhere else for service on my car! More
I love my dealership I’ve been coming here for as long as I have had my Kia, and I am never dissatisfied. I always know that I will be taken care of. I’ve been coming here for as long as I have had my Kia, and I am never dissatisfied. I always know that I will be taken care of. More