Fox Kia North
Grand Rapids, MI
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The best customer service! Laryne was amazing! She talked to me to figure out what was most important to me, scoured the best offers for me, and stayed late to make sure I got e Laryne was amazing! She talked to me to figure out what was most important to me, scoured the best offers for me, and stayed late to make sure I got exactly what I wanted. Jay in financing was great too! A very positive experience! I would highly recommend! More
Got the car of my dreams! I’m not a fan of car shopping or salesmen. My experience at Summit Place Kia was different. Sam Rodriquez was patient, answered questions and allowed I’m not a fan of car shopping or salesmen. My experience at Summit Place Kia was different. Sam Rodriquez was patient, answered questions and allowed us to compare our options. He was great! In the end I came away with my absolute dream car! More
Great Service as always Ryan is always great! We were brought up to the new service department, and it was really nice! They always do such a wonderful job on my car, and alw Ryan is always great! We were brought up to the new service department, and it was really nice! They always do such a wonderful job on my car, and always keep me updated with any changes of the services I need before they do it! I will continue to go to Summit Place Kia! More
Visit at Summit Went in for oil change. Good customer service, very through and explained the whole process, Service was done in a timely manner, refreshments availa Went in for oil change. Good customer service, very through and explained the whole process, Service was done in a timely manner, refreshments available, Wi-Fi and television. Greeting was warming, inviting and courtesy. Great over all experience. More
Great Service! Ryan is very efficient and friendly. He kept us informed during the whole process of our oil change and check up. We arrived early and he got us ri Ryan is very efficient and friendly. He kept us informed during the whole process of our oil change and check up. We arrived early and he got us right in. More
Kia made it a pleasure to be there. The Kia personal were very professional, I enjoyed taking my car there. I was shown around the shop and waiting area. I was offered Coffee and Snacks. The Kia personal were very professional, I enjoyed taking my car there. I was shown around the shop and waiting area. I was offered Coffee and Snacks. More
Excellent service From the minute you arrive to the time you leave they keep you informed of what is going on with your vehicle. All employees are very friendly. Grea From the minute you arrive to the time you leave they keep you informed of what is going on with your vehicle. All employees are very friendly. Great waiting area. Was in/out very fast. Highly recommend Summit Place Kia West!! More
Quick service Everyone was wonderful and Ryan was able to get me in for a recall repair without even an appointment. The new waiting area was clean and my young dau Everyone was wonderful and Ryan was able to get me in for a recall repair without even an appointment. The new waiting area was clean and my young daughter stayed entertained. More
Excellent I bought my Sorrento las August and have had regular service on it since at Summitplace Kia. Service is excellent and the newly renovated building is I bought my Sorrento las August and have had regular service on it since at Summitplace Kia. Service is excellent and the newly renovated building is great as well. I’d recommend them to anyone for a car and for service. More
Andy was great but. Well I bought this car last July and on my first oil chang the service guy at an oil change place took a picture of my leaky oil pan and showed me so Well I bought this car last July and on my first oil chang the service guy at an oil change place took a picture of my leaky oil pan and showed me so I contacted you guys and the service guy who is no longer there was the biggest jerk I've ever met in my life but he did me a "favor" and had it looked at and said I didn't know what I was talking about. So next oil change the same thing happens right down to your dealership saying it wasn't leaking. Well 11 months later you finally admitted it was leaking and hopefully fixed it. So after all this frustration how could I reccomend your place of business to anybody. Andy was good but other then that I wouldn't send my worst enemy to Summit Kia. More