Fox Kia North
Grand Rapids, MI
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Very quick and easy. Very friendly staff. We came in looking to buy used. We were actually able to buy new! Very friendly staff and the process was quick and easy for us. We came in looking to buy used. We were actually able to buy new! Very friendly staff and the process was quick and easy for us. More
Upside down on a broken down truck. My truck broke down. So I was searching online looking for a beater. Kia had a few low dollar cars so I called Mike Burke, and told him my problem. He My truck broke down. So I was searching online looking for a beater. Kia had a few low dollar cars so I called Mike Burke, and told him my problem. He said " come in we will find a way to help you." With my poor credit, I was sceptical. Two days later, my lady and I are driving away in a 2018 Kia forte. With 22 miles on it. At .9% apr. Yes I am happy, my lady is happy. Mike handed us over to Jacob Stewart who helped us decide what car we wanted. And walked us though the cat buying experience. Each and every concern we had here took care of. Jacob and the guy from finance even stayed after hours to get us taken care of. More
Fantastic Customer Service I had the best experience with purchasing my "new to me" certified used vehicle from Summit place Kia West! The sales associates were amazing with the I had the best experience with purchasing my "new to me" certified used vehicle from Summit place Kia West! The sales associates were amazing with their attentiveness and taking the time to make sure I got the vehicle that best suited what I was looking for. They met all of the criteria I was looking for as far as mileage/amenities & price range. Kenny & Melvin were not pushy or making me feel like they were just trying to make a sale, they really made me feel like they wanted to find the best car for me. Jay Heys was amazing at getting me an even lower rate with an extended warranty! I have already recommended Summit Place Kia to everyone I have spoken to that will listen!! More
Victor is the best! Victor was so candid and helpful throughout the entire process of my used car buying experience. He has so much experience across the board, he can re Victor was so candid and helpful throughout the entire process of my used car buying experience. He has so much experience across the board, he can really explain all the steps from all point of views. I recommend him to anyone looking for a new car! More
Easy process and got my payment lower Laryne Legon was amazing and I would totally work with her again. I was able to walk out with a car within my budget and lower then what I was paying. Laryne Legon was amazing and I would totally work with her again. I was able to walk out with a car within my budget and lower then what I was paying. I would totally recommend Summit place Kia. More
Excellent Customer Care The Sales Consultants were very attentive, helpful and caring to my particular needs. They went out of their way to be sure I got the best vehicle su The Sales Consultants were very attentive, helpful and caring to my particular needs. They went out of their way to be sure I got the best vehicle suited for me -- not the most expensive one. Excellent customer service and very nice to work with. I highly recommend Summit Kia for your next vehicle purchase or lease. Thank you to Mike Burke, Sam Rodriguez and Mike Griffin!! More
Exceptional!!! Melvin Mejia was AWESOME 👏 couldn’t have asked for a better experience!!!! And now I’m driving the car I’ve been waiting for ...feeling like a ROCKST Melvin Mejia was AWESOME 👏 couldn’t have asked for a better experience!!!! And now I’m driving the car I’ve been waiting for ...feeling like a ROCKSTAR 🤩😎🤩 More
Puuurly professional I had to admit, there was no pressure in making this purchase. Every one, especially Sam Rodriguez, walked us through the sale and even patiently, dem I had to admit, there was no pressure in making this purchase. Every one, especially Sam Rodriguez, walked us through the sale and even patiently, demonstrated all the functions of our Kia Optima/ hybrid. They made me feel like family and even got me better financing than I brought. You guys and gals are truly awesome!!! More
Awesome service from start to finish I had a wonderful experience with the purchase of my new vehicle. I was concerned about being able to purchase a vehicle due to past credit issues. Mi I had a wonderful experience with the purchase of my new vehicle. I was concerned about being able to purchase a vehicle due to past credit issues. Mike B. & Mindy were beyond wonderful on working with me and getting me approved for my 2018. I will always be so grateful to those two. Awesome team work and exceptional customer service. TEAM SUMMIT PLACE KIA FOREVER!! More
Nothing but Excellence! I haven’t had the greatest dealership experience in the past, but Kia Summit West by far exceeded my expectations! I started online. Received a te I haven’t had the greatest dealership experience in the past, but Kia Summit West by far exceeded my expectations! I started online. Received a text super fast from Burke (Micheal Burke). He gave me a quick number and told me to get in when I can because the 2018 Sorento we’re flying off the lot. Upon arrival, 2 days later, I was greeted and connected with Burke quick. We sat and chatted and he asked about why I was looking for a changes. I felt comfortable and we continued. We test drove a Sorento. Before getting in he showed the car over to me, so I knew what to expect. Usually I am handed keys and they say let us know what you think. Nope, not at Kia, Burke jumped in and we took a ride around the block. After all the paperwork and some negotiation Burke and team made me feel comfortable with my purchase. BUT it didn’t stop there, while waiting for the final signature we put all my stuff in my new car and Burke went through all the features and how things work. I left the car lot knowing exactly how to use the car and all it’s features! I would highly recommend Kia Summit West. Exceeded my expectations and in the end ZERO buyers remorse! Thank you, Burke! You and your team ROCK! More