Fox Kia North
Grand Rapids, MI
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Dedication Laryne and Mindy really worked together to come up with a resolution to keep me as a Kia customer and to assist me in getting something affordable. I’ Laryne and Mindy really worked together to come up with a resolution to keep me as a Kia customer and to assist me in getting something affordable. I’m young, this is my first official vehicle on my own and I am pleased with the customer service I received at Summit Place Kia from these two ladies. Thank you. More
Pleasant Experience We were very pleased with everything about our experience at this dealer. As a former Kia owner I knew I wanted another Kia. Our salesperson was ver We were very pleased with everything about our experience at this dealer. As a former Kia owner I knew I wanted another Kia. Our salesperson was very pleasant Never tried to push the sale. When we talked to another employee, he was also very pleasant. Something we really appreciate. They worked very hard to get us the car we wanted and succeeded with flying colors! I love my new Kia!! More
Employees who go above and beyon their normal job performanc I took my Kia Solo to be washed st Misters car wash they had a part of their track that was broken which cracked two off my black wheel caps. I calle I took my Kia Solo to be washed st Misters car wash they had a part of their track that was broken which cracked two off my black wheel caps. I called the parts department to replaces the caps. I spoke with Adam. The part that I needed Kia dose not have. Adam Keith and Ryan went above and beyond to find the part and put them on my car for me. They are all awesome employees who should be recognize for their great job performance. More
New Niro Purchase Mike was great to work with. There were some issues with the original paperwork not matching the negotiated price previously agreed on, and the chang Mike was great to work with. There were some issues with the original paperwork not matching the negotiated price previously agreed on, and the change in price was not brought to my attention -- I caught it luckly before signing. This however, wasn't an issue with Mike, it was an issue with finance-- and it was able to be resolved. More
Always 5 star service This is the second vehicle I’m leasing from KIA my first one treated me great!! Never had to replace anything on it besides oil and fluids, this 2019 This is the second vehicle I’m leasing from KIA my first one treated me great!! Never had to replace anything on it besides oil and fluids, this 2019 KIA Sorento is going to treat me even better!! Kenny was a great person to deal with he is very personalble and grabbed me before I could sit down in the waiting room!! He was on top of his game and was jumping through hoops to help me get what I want!! Highly recommend Kenny to all looking for a new vehicle and Summit Place!! More
New vehicle purchase Even with challenged credit and a few repos, Anthony got me into a 2019 Sportage with only $500 down!!! I walked in a little after 10a and by 2p I was Even with challenged credit and a few repos, Anthony got me into a 2019 Sportage with only $500 down!!! I walked in a little after 10a and by 2p I was on my way out the door with a BRAND NEW CAR!!! Thanks again KIA!!! More
Amazing Work!!. If you need someone to work magic go see Kenny Davis . He is very dedicated to helping you getting into your new car, rebuild your credit if need to. If you need someone to work magic go see Kenny Davis . He is very dedicated to helping you getting into your new car, rebuild your credit if need to. He is very patient, and professional. Awesome and pleasant staffs as well. I was very pleased with my new Kia Soul shopping experience . Summit place Kia west is the place to be!!. More
Trade In Traded in our Jeep for a new Kia Soul. The employees worked with us to get us the best price and the trade in experience was easy. Great customer serv Traded in our Jeep for a new Kia Soul. The employees worked with us to get us the best price and the trade in experience was easy. Great customer service. Loving the new car. More
Kindness In Automobiles (KIA) The staff was very friendly and worked with me to get into a car. I went in with the intention to buy a used car and drove home in a new Soul. This is The staff was very friendly and worked with me to get into a car. I went in with the intention to buy a used car and drove home in a new Soul. This is my 2nd KIA and I live it. Jacob was my salesperson and he was really great to work with, even bought me a Coke as I waited. The staff was concerned about my needs and went above and beyond to give me the KIA kindness in automobiles experience!! Thank you Jacob and the team at Summit Place West in Grand Rapids!!! More
Everyone was helpful and I am driving away satisfied. I needed a car and my sales rep worked hard to give me a deal i was aiming for. In the end he and his team worked out a deal I am very satisfied with I needed a car and my sales rep worked hard to give me a deal i was aiming for. In the end he and his team worked out a deal I am very satisfied with. More