Fox Hyundai
Grand Rapids , MI
Filter Reviews by Keyword
By Type
Showing 147 reviews
Customer service Great customer service. A little slow so plan on being there a while. Nice selection of cars as well. Fox notoriously has better prices. No pushy sale Great customer service. A little slow so plan on being there a while. Nice selection of cars as well. Fox notoriously has better prices. No pushy salesmen either. More
Worth the drive We drive from the Lansing area to have Fox service our two Hyundai cars. Everyone we deal with are professionals there and go above and beyond to get We drive from the Lansing area to have Fox service our two Hyundai cars. Everyone we deal with are professionals there and go above and beyond to get everything done in a timely fashion More
2017 Elantra SE, of 03/20/17 delivery When we arrived at the Dealership on 03/16/17 we had already made our decision on the model (Elantra SE, w/o any additional package options). What wa When we arrived at the Dealership on 03/16/17 we had already made our decision on the model (Elantra SE, w/o any additional package options). What was left undecided was the color, either beige, or silver. Victor showed them both. My wife selected the beige color. Victor pulled up a beige one and we took a test drive. We liked the way the car was going. The negotiations on the price were professional. We didn't get the full amount of the $3000 Hyunday incentive (our was $2750) but we took it, anyway. We found it a very nice gesture that the car along with the final paperwork were delivered to our house in Portage on 03/20/17. At that point we figured out that we were overpaying for the car by $250 due to some confusion in the Fox invoice. It was clarified over the phone with the Finance Manager. It took more than a week to receive the check of $250 but everything is all right now. Overall, it was a pleasant car buying experience. More
Great Service Jim was very easy and straight forward to work with. We mostly communicated over email which was my preferred way of communication. He worked aroun Jim was very easy and straight forward to work with. We mostly communicated over email which was my preferred way of communication. He worked around my schedule and present the best deal for what I was looking for. More
Response to Requested Review I was very impressed with the first young salesman we met. I forget his name. He did not finalize our purchase, but he is why we returned the second I was very impressed with the first young salesman we met. I forget his name. He did not finalize our purchase, but he is why we returned the second day and eventually purchased a car. More
Surprised by quality & features As a repeat buyer of Mercedes, BMW, Range Rover, Porsche, Cadillac, Lexus and other cars over the years, this car was a total surprise to drive, learn As a repeat buyer of Mercedes, BMW, Range Rover, Porsche, Cadillac, Lexus and other cars over the years, this car was a total surprise to drive, learn about and now drive. It was wise for Hyundai to minimize their name and maximize the idea of a Genesis as a car company -- the perception is simply better. The car is fun to drive & I feel safety enhanced with so many features. More
Awesome Buying Experience Working with Vic Kurdziel was both a joy and pleasure. He represented Fox Hyundai with excellence and was very knowledgeable, matching my vehicle nee Working with Vic Kurdziel was both a joy and pleasure. He represented Fox Hyundai with excellence and was very knowledgeable, matching my vehicle needs perfectly with the available stock. Made a great deal on a 2017, and am thoroughly enjoying my new car! More
Over-all Experience A friend had purchased a Hyundai from Greg Thompson, the salesman, in the past. I found him to be very helpful- and fun to work with besides. I woul A friend had purchased a Hyundai from Greg Thompson, the salesman, in the past. I found him to be very helpful- and fun to work with besides. I would definitely go back to him. More
Well done Fox Hyundai We have purchased and leased several vehicles from Fox Hyundai and have had them serviced by Fox Hyundai. We have always been well served and support We have purchased and leased several vehicles from Fox Hyundai and have had them serviced by Fox Hyundai. We have always been well served and supported. Excellent work. More
Car buying Over all experience was very good. Sales person was very helpful. Worked with me until we came to a mutual agreement. I have been with Hyundai for eig Over all experience was very good. Sales person was very helpful. Worked with me until we came to a mutual agreement. I have been with Hyundai for eight years and have been very satisfied with car and staf performance . Would recommend to anyone to buy a Hyundai,I had my last one for ten years and had no trouble with the car. More