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Fox Hyundai
Grand Rapids , MI
147 Reviews
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Showing 147 reviews
February 19, 2024
The purchase experience was outstanding! Larry was our salesperson, Travis the Sales Manager and Amin was the Finance Manager, all of them were very professional, upfront and transparent. Larry was our salesperson, Travis the Sales Manager and Amin was the Finance Manager, all of them were very professional, upfront and transparent. I would highly recommend them and will return the next time we are in the market for a vehicle. More
by 62Coronado
Employees Worked With
Larry, Travis, Amin
October 16, 2021
Very easy to deal with experience. Very low pressure and always knew where we were in the purchase. Very friendly staff. Only minor complaint is I wasn’t told about all of the amenities in the customer wait always knew where we were in the purchase. Very friendly staff. Only minor complaint is I wasn’t told about all of the amenities in the customer waiting area. More
by cadguru2
Employees Worked With
Cobey Bussey
August 26, 2021
Very disappointed. Our 2018 Sante Fe turbo is burning ( losing) oil and they tell us that it is " normal". 5 quarts added since April, with an oil change in the m iddle. Acceptable? losing) oil and they tell us that it is " normal". 5 quarts added since April, with an oil change in the m iddle. Acceptable? More
by winkelman_robert
Employees Worked With
Service mgr
February 21, 2021
WORTH THE 150 MILE TRIP!!!LOVE LOVE LOVE!!!! this WORTH THE 150 MILE TRIP!!! LOVE LOVE LOVE!!!! this dealership!!!! I wasn't there typical customer I'll Admit that up front, but they really worked wi WORTH THE 150 MILE TRIP!!! LOVE LOVE LOVE!!!! this dealership!!!! I wasn't there typical customer I'll Admit that up front, but they really worked with me on a Truck they had in stock on there lot. No I did not buy a Hyundai.... I bought a USED FORD F-150 of all things. I can admit I buy cars like most people buy Fast Food so I know exactly what I want and am easy to deal with. Worked with Keegan Pawloski via TEXT for the whole deal which was great, as its hard for me to take calls with my job. Took a few days to get some free time as It was a 150 mile drive from my house but was well worth it!! I arrived the Truck was freshly detailed, full tank of gas, had Carfax and Original Window Sticker to highlight options which I always LOVE! Looked around was very impressed with there dealership, went inside Met with Keegan for first time treated me like we known each other for years. I brought a check, met with Patrick in Finance signed a few times handed over check and I was in and out faster then a Pizza Hut order. If I ever were to consider a NEW Hyundai I would gladly take the drive to Michigan to buy from them again! thanks for everything guys!!!!! More
by Kevin James
Employees Worked With
Keegan, Patrick
December 19, 2017
Elantra I had a great experience trading in my old lease and purchasing a new lease through Fox Hyundai. Jim Townsley was a great sales person to work with. I had a great experience trading in my old lease and purchasing a new lease through Fox Hyundai. Jim Townsley was a great sales person to work with. More
by nickolger3
Verified CustomerEmployees Worked With
Jim Townsley
December 09, 2017
Returning customer I have again found Fox Hyundai to be professional in every way. Having had all service on my 2015 Elantra here at Fox I wil be sharing this experience I have again found Fox Hyundai to be professional in every way. Having had all service on my 2015 Elantra here at Fox I wil be sharing this experience with friends and family. More
by rmisner2002
Employees Worked With
Jason Roche
December 04, 2017
Happy new owner of a 2017 Hyundai Santa Fe Sport Great experience. Awesome customer service. I never felt like an inconvenience. Jim and JD did a great job making sure I had every question answered. Great experience. Awesome customer service. I never felt like an inconvenience. Jim and JD did a great job making sure I had every question answered. More
by sarahlgibbs
Employees Worked With
Jim Townsley and JD
December 02, 2017
Defective I was given the keys to a defective car. Warning lights came on during the drive home. I cannot believe I was the first to experience this given it I was given the keys to a defective car. Warning lights came on during the drive home. I cannot believe I was the first to experience this given it was driven here from another dealership. One month later and still not fixed. More
by dgroenendyk
Employees Worked With
Matt Schictel
December 01, 2017
Excellent Experience Our salesperson was professional, sensitive to our needs, and thorough. He introduced us to all parties involved in the car buying process. It was a v Our salesperson was professional, sensitive to our needs, and thorough. He introduced us to all parties involved in the car buying process. It was a very good experience and will definitely return the next time I need a new car. More
by hroberts1
Employees Worked With
Jim Townsley
November 16, 2017
Exceeded expectations! An Excellent experience. Flawless from start to finish. From the Sales Staff to the Service, Detailers and Financing, everyone was great! Definitel An Excellent experience. Flawless from start to finish. From the Sales Staff to the Service, Detailers and Financing, everyone was great! Definitely a Happy Customer! More
by kdanderson310
Employees Worked With
Jim Townsley
