Fox Honda

Bought a certified used vehicle there, they also talked me into the extended Zurich warranty for an extra grand. I brought my vehicle there for all service/oil changes every 5K miles, no issues for 2 years me into the extended Zurich warranty for an extra grand. I brought my vehicle there for all service/oil changes every 5K miles, no issues for 2 years. I then brought it in for service for some rattling in the engine, they told me my 6 year old CRV had “no oil”, the piston rings were now sticky and it needed a new engine. They wouldn’t cover anything, saying it was my fault for not checking oil level. The engine had never smoked, no smell, no leaking, no engine light had ever came on…..no matter, insisted it was my fault, warranty was null and void. After I appealed, the regional manager eventually called me months later, said he couldn’t do anything for me, nada, nothing, not a penny. I won’t even mention here how I feel about the Fox service dept. Hope they sleep well at night. More

I had my Hyandai repaired here after frustrations with that dealership. Thank you Joe, Cam and to the top notch trustworthy service I received all the way around !!! Very friendly and dependable .. I wil that dealership. Thank you Joe, Cam and to the top notch trustworthy service I received all the way around !!! Very friendly and dependable .. I will now not go anywhere else and would recommend fox Honda to anyone ! Thank you More

Richard Grant is the reason I will be a returning customer. If you’re looking at one of their vehicles, Richard is the guy you need to connect with. Hands down the best customer service during and, customer. If you’re looking at one of their vehicles, Richard is the guy you need to connect with. Hands down the best customer service during and, more importantly, after the sale I have ever received…on any purchase I’ve ever made. My vehicle had an issue arise (this was well after I purchased it) with a check engine light and a terrible noise under the hood. I dropped it off around lunch time, not expecting to have it back for a few days. I reached out to Richard to let him know the car was having an issue. He apologized, and then coordinated the fastest diagnosis & repair imaginable. I had that vehicle back, fully repaired in a matter of hours. Richard then reached out later to check in on it. He didn’t have to do any of this, and I certainly didn’t expect him to, but he did. Thanks again More

Edit: I just received a call from the general manager. He was apologetic and gracious so I’ve decided to upgrade this rating. What a nightmare! I called over two weeks ago to make my appointment for 10: He was apologetic and gracious so I’ve decided to upgrade this rating. What a nightmare! I called over two weeks ago to make my appointment for 10:15 today. Needed an oil change and to have my seat heat fixed. Should have all been covered by their warranty. My friend was picking me up for brunch, so I asked Corrie what time she expected it to be done. “This afternoon,” she said. So I hung out at my sister’s, awaiting the call. At 3pm, I was dropped off back to the service dept. I asked Cam if it was ready yet, Nope, hadn’t even been looked at. No apology, just a litany of excuses about how much work they had. But since I was there, he’d move me to the “waiter” list and I’d be next. WHY DID I HAVE AN APPOINTMENT?? And why hadn’t Corrie told me my appointment time was irrelevant? Then she tried to charge me for the oil change. I challenged her and she corrected it without an apology. Over 5 hours wasted. I know labor is hard to get right now, but that means the service managers should be communicating instead of spreading blame. And a well placed, and sincere, apology can go a long way. When you buy a car the service dept is a big part of the purchase. I’m disgusted that I’m tied to them now. More

I was delighted with the service I received on my Fit on Monday morning, March 22nd. Unfortunately, the girl at the desk kept me waiting to pick up my car for quite some time while she conducted personal bu Monday morning, March 22nd. Unfortunately, the girl at the desk kept me waiting to pick up my car for quite some time while she conducted personal business on the phone. Not ok. More

I am a happy returning customer who just leased a new Honda HRV. You can't go wrong with Brian Hicks! He helped me every step of the way....it was seamless and smooth. Thank you Fox Honda and Brian Hi Honda HRV. You can't go wrong with Brian Hicks! He helped me every step of the way....it was seamless and smooth. Thank you Fox Honda and Brian Hicks! More

We found ourselves not needing only 1 car but 2. After a lot of searching we landed at Fox Honda and I’m glad we did. We had prompt responses from the whole team and specifically worked with Kirk Jack and R lot of searching we landed at Fox Honda and I’m glad we did. We had prompt responses from the whole team and specifically worked with Kirk Jack and Rob Verhay. Both of them answered all my questions/concerns and everything went very smoothly considering the COVID situation. I am very pleased with the quality and service given and will continue to use Fox Honda and will definitely encourage anyone I know who is looking for a vehicle to head their way. Thank you Fox Honda!! More

Excellent experience! It was great working with Kirk on the purchase of our Pilot. Kirk took the time to listen to our needs and wants. Which allowed him to help us narrow down our options and to ultima the purchase of our Pilot. Kirk took the time to listen to our needs and wants. Which allowed him to help us narrow down our options and to ultimately purchase the vehicle that best fit us. Kirk took what can seem like an overwhelming process, and made it simple and fun. Couldn't be happier with our new vehicle and our experience at Fox! Thank you Kirk! More

Bought a used Honda CR-V from Fox Honda and couldn’t be happier with my purchase. They went above and beyond to make sure my car was in perfect condition and ready to be picked up. Looking for a used car? happier with my purchase. They went above and beyond to make sure my car was in perfect condition and ready to be picked up. Looking for a used car? See Kirk for great customer service. More

Perfect experience buying my CRV I bought my 2017 CRV last week from Kirk Jack, and had a wonderful experience. He was extremely helpful, knowledgeable, and thorough with every detai I bought my 2017 CRV last week from Kirk Jack, and had a wonderful experience. He was extremely helpful, knowledgeable, and thorough with every detail. I give him a 10! We have purchased two other Hondas from Fox, and have always had a great experience, including all the service as well. Highly recommend Fox and Kirk! More