Back

Murgado Ford of Chicago

Chicago, IL

4.5
1,141 Reviews
Contact Dealership

2501 N Elston Ave

Chicago, IL

60647

Directions

By Type

Showing 1,141 reviews

April 26, 2025

Comfortable no pressure care purchase. Treated with kindness and respect. Everything explained in a manner I could understand. This is how car buying should be. More

by avoci2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Assad Hamzeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 26, 2025

I took my vehicle for the works oil change and others add on service.I was overcharged until I check my bill for some mistakes. More

by cliddelljr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan
April 25, 2025

The Service contact person (Ryan) was great! The Murgado website posting "The Works oil change was $79.99 when it was actually $149 (for a 4-cylinder gas vehicle) was/is intentionally misleadin More

by alt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan in Service
April 25, 2025

I recently purchased a used truck here at Murgado Ford. My experience started off good, and now I unfortunately can't say it stayed that way. When I purchased the truck I was told I would be sent over the More

by ashshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luis Cruz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ali Bila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

Because of experiences with Murgado Ford, I'm ending my relationship with Ford in its entirety. They suck. More

by Edward2081
Recommend Dealer
No
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica Hernandez
April 24, 2025

Kind and attentive and friendly service. I felt like a human being and not just someone purchasing a car. Able to answer all my questions and concerns. Service department always friendly and More

by avoci2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karina Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Great customer service and waiting are, time to service vehicle was not long , took me in upon arrival More

by ron0482
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Holder
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2025

Very pleasant. I love the open communicatiand keeping me informed! My experience was marvelous service was speedy but sufficient! More

by ladiet19
Recommend Dealer
Yes
Employees Worked With
Divis Hightower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Divis Hightower
April 22, 2025

Comfortable waiting area! ! Great follow up from the advisor. Very friendly staff. Thanks for the great experience More

by michael-hedrick80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Hedrick
Apr 22, 2025 -

Murgado Ford of Chicago responded

We're glad you had a great experience! Thanks for the kind words about our team and waiting area—we look forward to seeing you again!

April 22, 2025

It very efficient and the staff was very polite and very professional. The establishment was well kept and clean More

by andre.johnson848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
1
...