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Murgado Ford of Chicago

Chicago, IL

4.6
1,046 Reviews
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2501 N Elston Ave

Chicago, IL

60647

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Showing 1,046 reviews

February 23, 2025

I liked it. It was very fast to get in and out. I would be back again More

by drstrange79
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aimmey Garcia
February 22, 2025

Came in on Thursday to talk to them about a ford maverick to lease. Everyone was super amazing. Soon as I walked in I was greeted. They answered all my questions about the truck I wanted. I did a test dr More

by Tattooedbilly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Jack and Jill went up the hill to fetch a piail of water. Jack fell down and broke his crown, and Jill came tumbling after. More

by winnchicago
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Murgado Ford of Chicago responded

Thanks for the five-star review!

February 21, 2025

Luis is very professional and courteous. Looking forward to doing more business with him in he future! More

by Tahj.Mcdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tray Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Chitava
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elmira Ismailova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Horan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Grosso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avery Lawrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad to hear Luis provided a great experience. We look forward to working with you again in the future!

February 21, 2025

First I did not know of the transition, I came in for an oil change. everything was ok and fast. More

by drstrange79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2025 -

Murgado Ford of Chicago responded

Thank you for sharing your experience! We're glad the oil change went smoothly and efficiently. If you have any questions about the transition or anything else, feel free to reach out!

February 21, 2025

Very pleased with the service experience at Ford of Chicago. I will definitely be back for service More

by oregon2026
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nickolaus Pfropper
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 21, 2025

Customer service was cordial, understanding, and accommodating. Plus they washed our car even though it was freezing cold outside. More

by ysimonsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lucardo drive us home since we had no other way to get there. He was so nice!!! A credit to Murcado Ford.
February 19, 2025

Fantastic service like always and I’ll always go there, happy to help, thank you More

by Julio.Garcia2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grant Mckay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kaleb Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Philip Mugan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Murgado Ford of Chicago responded

We appreciate your loyalty! Thanks for your kind words—we’re always happy to help!

February 18, 2025

Had a decent experience with the work done and the turnaround time but was frustrated they charged a credit card fee to pay for the services. Built that into your prices if needed. More

by MeganM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April Lawshea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Murgado Ford of Chicago responded

Thank you for your feedback. We understand your frustration with the credit card fee and appreciate you bringing it to our attention. We'll review this process to ensure it’s more transparent and convenient for our customers moving forward.

February 18, 2025

Professional nice gentle comfortable freely educated good service good guarantee amable cordial helped confidence and support More

by monicaguzman896
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aimmey Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2025 -

Murgado Ford of Chicago responded

Thank you for your kind words! We're glad you had a positive and comfortable experience. Your confidence and trust mean a lot to us, and we look forward to assisting you again!

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