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Fox Chrysler Dodge Jeep Ram - New Cars

Grand Rapids, MI

4.4
494 Reviews

3844 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 494 reviews

May 05, 2011

Great people Great service! I am always greeted by name and feel as if the service guys know what I need when I walk through the door! My Town and Country is always serviced promptly and completely. From a More

by GRBill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ty, Ty Yow
May 03, 2011

Ty the service person always greets me by my name and I have never had any problems with the dealership, everthing is explained to you fully, no hidden charges or repairs done without your being advised fi More

by Jack Nederveld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2, Ty Yow
May 03, 2011

Great experience! I would highly recommend Mark and the dealership. Their pricing was better than other dealers. They really wanted to get me into a Jeep while still meeting my needs. Mark listened to w More

by SusanTolan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark S, Mark Schatz
May 02, 2011

My husband and I were, first of all, remembered from our last purchase of a Jeep vehicle from this dealership. We were treated with respect and in a prompt, courteous manner. All financing options were pr More

by bahela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hauck, Don Hauck
April 24, 2011

Chris Brokaw sold my husband his Jeep Grand Cherokee about five years ago, and he was very happy with the treatment and service he received. So when I needed a new car, we went back to Chris at VanAnde More

by pchocki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Brokaw, Chris Brokaw
April 22, 2011

I dealt with Larry & Duane ( closing ) , both were very professional and friendly. No high pressure . Highly recommend VanAndel & Flikkema. I was looking for a small to mid size pick-up with More

by GRUMP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Berry, Larry Berry
April 21, 2011

The entire staff was friendly, helpful, and courteous from start to finish, there were no games played as we discussed the vehicle, features, and price, Rick is very knowledgeable about his products. More

by Judevzt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick kruger
April 19, 2011

I am very pleased with the customer service that was recieved. I was able to walk around the dealership and explore the variety of cars on the showroom floor. However, when asked about the cost of servi More

by kroogz1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Krueger
Apr 20, 2011 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Truly sorry for any miscommunication. We strive to be very transparent and inform everyone of all pricing options up front. It sounds like we didn't live up to our own, or your, expectations this time; we will do better next time! Thank you for the truthful feedback and the overall good review & rating. John Flikkema IV 616-363-9031

April 17, 2011

This dear knows what it means to provide customer service. They should train other on how to pro ide great service. John renember your name and when you enter he call you by your name. the person wo More

by albertmaloley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John, John Flikkema IV
April 16, 2011

The service manage let me in early. I was given a quote of the work to be performed. The waiting room was clean the coffee hot and fresh. There is a wifi zone. All parts and labor cost were with in the q More

by tmaclam
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not available, Chad Corson, John Flikkema IV, Ty Yow
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