Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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Great people Great service! I am always greeted by name and feel as if the service guys know what I need when I walk through the door! My Town and Country is always serviced promptly and completely. From a and feel as if the service guys know what I need when I walk through the door! My Town and Country is always serviced promptly and completely. From a simple oil change, to brakes, our being advised of manufactures "recall repairs" the service department is top notch!! More
Ty the service person always greets me by my name and I have never had any problems with the dealership, everthing is explained to you fully, no hidden charges or repairs done without your being advised fi have never had any problems with the dealership, everthing is explained to you fully, no hidden charges or repairs done without your being advised first, the waiting room is always clean and there is always fresh coffee while you wait More
Great experience! I would highly recommend Mark and the dealership. Their pricing was better than other dealers. They really wanted to get me into a Jeep while still meeting my needs. Mark listened to w dealership. Their pricing was better than other dealers. They really wanted to get me into a Jeep while still meeting my needs. Mark listened to what we wanted. We were offered several options as far as pricing and vehicle options. It was a very easy, simple and stress free process. More
My husband and I were, first of all, remembered from our last purchase of a Jeep vehicle from this dealership. We were treated with respect and in a prompt, courteous manner. All financing options were pr last purchase of a Jeep vehicle from this dealership. We were treated with respect and in a prompt, courteous manner. All financing options were prepared in advance. No questions were left unanswered. More
Chris Brokaw sold my husband his Jeep Grand Cherokee about five years ago, and he was very happy with the treatment and service he received. So when I needed a new car, we went back to Chris at VanAnde about five years ago, and he was very happy with the treatment and service he received. So when I needed a new car, we went back to Chris at VanAndel/Flikkema. I had intended to get a Jeep also. (I have been driving Honda Accords for over twenty years.) Chris told us about the deal they were offering on the Chrysler 200, so I took it for a test-drive. Nice car...handles very well, gets good gas mileage, and best of all...has Sirius free for one year. (The Oldies are fantastic!) More
I dealt with Larry & Duane ( closing ) , both were very professional and friendly. No high pressure . Highly recommend VanAndel & Flikkema. I was looking for a small to mid size pick-up with very professional and friendly. No high pressure . Highly recommend VanAndel & Flikkema. I was looking for a small to mid size pick-up with 4 wheel drive. Larry araigned to have the Dodge Dakota brought down from their other lot that is about an hour away. I ended up buying that truck.I had looked at several other trucks at many dealerships for a little more than a week before buying the Dodge. More
The entire staff was friendly, helpful, and courteous from start to finish, there were no games played as we discussed the vehicle, features, and price, Rick is very knowledgeable about his products. from start to finish, there were no games played as we discussed the vehicle, features, and price, Rick is very knowledgeable about his products. We shopped other local dealers and were very disappointed at their lack of basic knowledge, and lack of assertiveness with regard to finding the car we wanted. Rick took a great deal of time to go over the many features of our new car, as well as answer our questions. More
I am very pleased with the customer service that was recieved. I was able to walk around the dealership and explore the variety of cars on the showroom floor. However, when asked about the cost of servi recieved. I was able to walk around the dealership and explore the variety of cars on the showroom floor. However, when asked about the cost of service I did not get the complete answer and was surprised when visiting the cashier. More
This dear knows what it means to provide customer service. They should train other on how to pro ide great service. John renember your name and when you enter he call you by your name. the person wo service. They should train other on how to pro ide great service. John renember your name and when you enter he call you by your name. the person working on gth ecar will bring you the paper work and ask if you have any questions this is customer servoce. More
The service manage let me in early. I was given a quote of the work to be performed. The waiting room was clean the coffee hot and fresh. There is a wifi zone. All parts and labor cost were with in the q of the work to be performed. The waiting room was clean the coffee hot and fresh. There is a wifi zone. All parts and labor cost were with in the quoted amount. The work was done ahead of schedule. More