Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 494 reviews
Warranty issue,a part on my seat broke, the part was ordered. I was called and made an appointment.The repair was completed and my attention was called to an alignment issue which we agreed to fix whi ordered. I was called and made an appointment.The repair was completed and my attention was called to an alignment issue which we agreed to fix while I was there saving another trip. Time well spent. More
I had to have warranty work performed on my Jeep Liberty. I set up an appointment on the phone and when I arrived they had all my paperwork ready to go. I was told that they estimated the work to take one I set up an appointment on the phone and when I arrived they had all my paperwork ready to go. I was told that they estimated the work to take one and a half to two hours to complete. One hour later I was on my way with all work completed ( including car wash ). The service technician was very courteous and professional during the entire process. I am completely satisfied with my experience in the Service Dept. More
While internet shopping for a 2012 Town & Country, I searched for prices in most of lower Michigan. I liked Van Andel Flikkema website because it was easy to navigate for pricing, showed pricing after searched for prices in most of lower Michigan. I liked Van Andel Flikkema website because it was easy to navigate for pricing, showed pricing after all rebates , and I could do most of my shopping without even having to talk on the phone to a salesman ( I don't like pushy salespersons). I was able to do most of my business over the internet, so I drove to the dealership, traded my vehicle in, signed the papers, and drove home in my new 2012 Town & Country the same day. No hassles. Great people to work with! More
Purchasing a used car from the VF dealership was a great experience! Their prices are competitive and Bill Berger, our sales represenative, was very friendly and knowledgeable. I felt that he was up front a experience! Their prices are competitive and Bill Berger, our sales represenative, was very friendly and knowledgeable. I felt that he was up front and most importantly honest which made the sale. We drove two and one half hours to get to the VF dealership and I would gladly do it again to deal with Bill. More
Best experience I have had buying a new car. Chris delivered on everything that he promised.I purchased a Jeep Grand Cherokee Overland edition and I am extremly impressed. delivered on everything that he promised.I purchased a Jeep Grand Cherokee Overland edition and I am extremly impressed. More
The service is very prompt and the employees are very polite and caring about my wellbeing while I am at their facility. I would recommend this dealership to my friends and others. Kit polite and caring about my wellbeing while I am at their facility. I would recommend this dealership to my friends and others. Kit More
We have been with VanAndel for over 10 years and love their caring and trustworthy service and sales. The total time it took to change my oil and check over the van was less than I had expected...30 minu their caring and trustworthy service and sales. The total time it took to change my oil and check over the van was less than I had expected...30 minutes! More
Heater fan quit blowing air. Called service and talked to TY. He scheduled a time slot for me within 2 hours! When I took it in, Ty was busy elsewhere, but Chad knew I was coming and the reason for th to TY. He scheduled a time slot for me within 2 hours! When I took it in, Ty was busy elsewhere, but Chad knew I was coming and the reason for the visit. I had other questions, and wanted an "under the hood" tour and explanation. Chad took the time to lift the hood and answer my questions. He seems to be not only knowledgeable, but patient and understanding, as well as friendly. I enjoyed coffee in their nice waiting room, and Chad kept me informed. He came in and told me what the problem was, the cost, and the repair time. When I inquired about the part that had gone bad, he even got it and showed it to me, explaining how they determined that it was bad and needed to be replaced. When I got to my car, they had even run it through the car wash! Great service! Great Attitude! Great Treatment! More
Worked with VanAndel & Flikkema for the purchase of a used car. They were very good to work with and gave a good value for my trade. As a salesman purchasing a vehicle they wanted to earn my business a used car. They were very good to work with and gave a good value for my trade. As a salesman purchasing a vehicle they wanted to earn my business and made it known. Will visit them before anyone else on my next vehicle purchase. More
Stopped in for an oil change on the 16th of December. Greeted promptly by the staff inquiring the nature of the visit. In and out in under 30 minutes. Great Job! Greeted promptly by the staff inquiring the nature of the visit. In and out in under 30 minutes. Great Job! More