Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 494 reviews
I dropped my baby off to get some damage fixed from an accident and Ed Trevino was very helpful......The service was AWESOME my Jeep looks AWESOME and they even cleaned it out for me..... accident and Ed Trevino was very helpful......The service was AWESOME my Jeep looks AWESOME and they even cleaned it out for me..... More
Stopped in for a brake inspection after listening to that unpleasant grinding noise for a few days. Four hours later I have new brakes front and rear! Now I can stop using the cars in front of me as a way to unpleasant grinding noise for a few days. Four hours later I have new brakes front and rear! Now I can stop using the cars in front of me as a way to slow down! Thanks guys for the fast, prompt, courteous service as always! Enjoy! More
Jeremy is always friendly, helpful, and keeps me up to date on the progress of the service being performed. I was given an estimated wait time of 3 hours when I made the appointment, and the wait time wa date on the progress of the service being performed. I was given an estimated wait time of 3 hours when I made the appointment, and the wait time was as stated. I appreciated the accurate time frame so I could adjust my schedule accordingly. The waiting area is always clean and comfortable. Thank you! More
Great car buying experience! We purchased a used Honda Accord. The service we received was friendly, fast, courteous! We would recommend VF to friends/family! Accord. The service we received was friendly, fast, courteous! We would recommend VF to friends/family! More
Christian and Duane both worked very hard to make the deal happen. I never felt pressured, and had many options to choose from. I drove an hour to the dealership and it was worth every minute. Their c deal happen. I never felt pressured, and had many options to choose from. I drove an hour to the dealership and it was worth every minute. Their customer service is second to none. I look forward to doing business with Christian and Duane in the future. Thanks so much! More
First time dealing with this dealership and was very pleased with the friendlyness of the people. Wish they were closer to where I live. Would be happy to pass on me experience to other customers. pleased with the friendlyness of the people. Wish they were closer to where I live. Would be happy to pass on me experience to other customers. More
The best car buying experience my wife and I could have ever dreamed of. We were treated with kindness and courtesy, which made our decision to buy that much easier. If you need a new car don't waist you ever dreamed of. We were treated with kindness and courtesy, which made our decision to buy that much easier. If you need a new car don't waist your time at any other dealership in town, do yourself a favor and visit Van Andel Flikkema, you won't regret it! More
I recently had a child become so entangled in his seat belt that neither him or I could release him. I knew I had to get him to the dealership ASAP to have their help in freeing him. I called Chad Corso belt that neither him or I could release him. I knew I had to get him to the dealership ASAP to have their help in freeing him. I called Chad Corson ahead of time and let him know I was on my way and what my emergency was. When I arrived, Ben was waiting for me. He quickly sized up the situation and immediately knew what he had to do to release him. After a quick 10 minutes and a lot of elbow grease, Ben had released my son. Thank you Ben and Van Andel Flikkema for being so accommodating on such a short notice! I will continue to be a loyal customer knowing that when I really need your help, you are more than willing to give it! Sincerely, Lori Foor(a loyal Town and Country customer) More
Over the last few years we have visited VanAndel & Flikkema to review and test drive their vehicles, from the very first visit they have always been very caring, compassionate and attentive. They also Flikkema to review and test drive their vehicles, from the very first visit they have always been very caring, compassionate and attentive. They also purchased back our used Chrysler Aspen and gave a very far vehicle payoff price! We have now purchased a 2012 Jeep Wrangler Unlimited and every step of the process Christian Flikkema has worked with us very patiently to search for the right vehicle with all the options and extras items we needed. His understanding of the incentive programs also helped us with the final purchase price. Christian explained all the functions of the Jeep and drove with us to learn how everything worked on the road. He also connected our phones to the hands free U-connect and set-up other programing functions. John Flikkema the service manager even greeted us to ensure we were pleased with the prep of the Jeep and happy with the detailing, and also greeted by Chris Brokaw and others as well. I would high recommend Christian Flikkema and the dealership to anyone! Sincerely, Fred Cini Grand Rapids, MI. More
Always- courteous, helpful, knowlegeable, attentive to Always- courteous, helpful, knowlegeable, attentive to time frame, thorough, nice amenities, one step further....Great team of people! We'll be back Always- courteous, helpful, knowlegeable, attentive to time frame, thorough, nice amenities, one step further....Great team of people! We'll be back. Thank you! Rosemary Lucchese and John Friar More