Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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After a test drive of a 2008 Jeep Grand Cherokee, my daughter expressed interest in purchasing the vehicle. Drove car on Tuesday, made offer, was in the process of working out the financing...and after daughter expressed interest in purchasing the vehicle. Drove car on Tuesday, made offer, was in the process of working out the financing...and after a call to Christian on Thursday, being told that he was leaving early and to contact Duane with any questions- walked into dealership on Friday morning, financing in hand only to be told Jeep was sold the past Wednesday. VERY un-professional to NOT tell her that the car had been sold during any of the the converation ! Very upset! Duane then proceeded to tell her that her credit was not good enough to purchase through their dealership with out a co-signer- this was told to her in middle of the sales floor- well guess what VanAndel & Flikkema?? My 22 year old daughter is the proud SINGLE owner of a 2009 Jeep Grand Cherokee purchased the same afternoon as the HORRIBLE experience from your staff- Thank you to Matt at Whittenbach Grand for the BEAUTIFUL Jeep and EXCELLENT customer service! More
As always, you provided great service and great work. As always, you provided great service and great work. Thanks to Ed and Chad in the service department, and Bob, who drove me to and from As always, you provided great service and great work. Thanks to Ed and Chad in the service department, and Bob, who drove me to and from work. It's a pleasure to work with all of you. More
After owning a previous vehicle that was not user friendly for me, I was so happy to work with Christian to help me find the right Jeep for me! Christian was very courteous and was alot of help for friendly for me, I was so happy to work with Christian to help me find the right Jeep for me! Christian was very courteous and was alot of help for my situation :) I also enjoyed meeting the Service Team!!!! They were all SMILES!! A great experience!!! THANKS!!! More
After searching on line for a Town and Country van, I was pleasantly surprised by my visit to VanAndel Flikkema. I had been to several other dealers and was greeted by the standard hard sell. When I arrived pleasantly surprised by my visit to VanAndel Flikkema. I had been to several other dealers and was greeted by the standard hard sell. When I arrived at VF I was greeted by Bill Beger who inquired how he could help and made sure I new he was available for any questions. I will certainly recommend his services to anyone who may be looking for a car. Honestly the purchase was pretty painless and I will definetly be a return customer. Thanks again Bill Beger and VF Cars Steve London More
Rick demonstrated outstanding,professional, customer service and integrity. Rick's practice of salesmanship is the main reason we purchased our Jeep with VF. Thank You Rick! service and integrity. Rick's practice of salesmanship is the main reason we purchased our Jeep with VF. Thank You Rick! More
Jeremy Voorhees is extremely professional & paid special attention to my vehicles needs. I appreciate his expert recommendations & it was a pleasure to conduct business here. special attention to my vehicles needs. I appreciate his expert recommendations & it was a pleasure to conduct business here. More
When we arrived at the dealership we were greeted by Bill with a big honest smile. He was helpful and wanted to make sure or needs were met. There was no pressure and he spoke respectfully to my wife(which m with a big honest smile. He was helpful and wanted to make sure or needs were met. There was no pressure and he spoke respectfully to my wife(which many didn't)I had no intention of actually buying the car that day but felt so comfortable with the deal I actually bought it. I would go back again for my next vehicle. More
Work performed was done to perfection with a great attitude and atmosphere. I am pleased with the consideration taken in the accuracy of the job completed and attention to maintaining the cleanliness attitude and atmosphere. I am pleased with the consideration taken in the accuracy of the job completed and attention to maintaining the cleanliness of my vehicle. More
I came in for an oil change, but was informed that a power steering flush was recommended too. No big deal I knew it was due, price was quoted and it would be about 30 minutes. While I was waiting one power steering flush was recommended too. No big deal I knew it was due, price was quoted and it would be about 30 minutes. While I was waiting one of the technicians came out and asked me about a dent in my van. The dent was making it difficult to open the door fully. He let me know he could make the repair while the other repairs were being completed. Needless to say when all of the work was completed, on time and for less money than the quote was I was more than pleased. Very friendly and helpful folks at this dealership. This experience went above and beyond, thanks to all! More