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Fox Chrysler Dodge Jeep Ram - New Cars

Grand Rapids, MI

4.4
494 Reviews

3844 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 494 reviews

May 19, 2017

Service not performed I brought my Jeep Grand Cherokee into service for transmission work. It was noted by the service writer/me that I had replaced a pressure switch and n More

by Ron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Almond
May 15, 2017

Smooth & easy purchase! Larry is hands down the best guy in car sales and found me exactly what I was looking for and more. He made the process of buying a new jeep very easy More

by LizV
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Berry
May 15, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks! Enjoy your Jeep!

May 09, 2017

New car purchase Ben, was extremely helpful, provided multiple options and choices, great to work with. Sale was quick with all services provided in completing our pu More

by dharroun
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben, Chris Brokaw, Duane Klinker
May 12, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks a million!

April 17, 2017

Going the extra mile My husband told Larry what we were looking for in our car purchase. Not only did Larry find what we wanted, he found it in less than 24 hours, but we More

by rcuperus1958
Recommend Dealer
Yes
Employees Worked With
Larry Berry
Apr 17, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for taking the time to post this awesome review! We really appreciate it!

April 13, 2017

Happy Driver Mark was not only friendly but also very knowledgeable on all the jeep models and helped me chose which best suited my needs/wants and budget. Great More

by JennyMeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Schatz
Apr 17, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks so much for this review. W really appreciate it!

March 26, 2017

Outstanding Service Department The service department went above and beyond to care for an unexpected issue with my son's vehicle. They went out of their way to make sure the vehic More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joseph Confer
Apr 17, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thank you very much for posting this. VF, and Joseph, really appreciate it!

December 13, 2016

New tires for our Town & Country Great experience purchasing new Michelin tires for our 2014 Town & Country van. Great price and selection or replacement tires for this van. Will have More

by Rob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Corson
Jan 04, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks, Rob!

Apr 17, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for the review! We appreciate you taking the time to post it.

November 20, 2016

Scam Artists. Con artist financing, cant accept fault as a company for their own errors. Would rather blame the customer and affect their life instead of owning the More

by TR_Thomas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Brokaw, Duane Klinker
Nov 21, 2016 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

VF has brought legal action against Mr. Trent Thomas to recover possession of the vehicle in for which Mr. Trent Thomas has not paid one penny. Purchasing a vehicle actually involves paying for it as Mr. Thomas has been, and will be, informed through appropriate legal channels.

Jan 04, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Update: The court has repossessed the vehicle from Trent Thomas, after he eluded them for days.

July 01, 2016

Professional curtious Fast and dependable service. Can't thank Don enough for always taking care of everything I request before I show up to pick up my next Jeep! More

by Wmack1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Hauck
Jan 04, 2017 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for saying!

June 28, 2016

Another Great Car Experience As always it was a pleasure dealing with Chris and VAF. Chris always takes the time to explore all purchase/lease options to fit the budget and perso More

by Gary B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brokaw
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