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Unscheduled Trroubleshooting In response to an oil light warning, perfromed troubleshooting at no cost and no appointment. Found a mouse nest and removed it. Very helpful, friendl In response to an oil light warning, perfromed troubleshooting at no cost and no appointment. Found a mouse nest and removed it. Very helpful, friendly and timely. More

Great Service This is one of several incidents in which I needed my 09' Jeep serviced at an unexpected time. Joseph Confer, in the service department, has gotten me This is one of several incidents in which I needed my 09' Jeep serviced at an unexpected time. Joseph Confer, in the service department, has gotten me in quickly, assessed and fixed the problem. He is always professional and personable. I always feel that he has my best interest at heart and works with me to find the best solution, I was back on the road with a safe and clean car within an hour. I appreciated Joseph making time to handle this unforeseen situation and to do so quickly so as to avoid what could have been a major inconvenience, but was instead, an easy and professional visit to VAF. Thanks Joseph! I highly recommend working with this service team. More

A Driven Team I had a wonderful experience at Van Andel Flikkema. The representatives were awesome and worked with my unique circumstances to get me a great buy wit I had a wonderful experience at Van Andel Flikkema. The representatives were awesome and worked with my unique circumstances to get me a great buy with short notice. These people are automotivated and come highly wreckommended. More

Expresslane oil change and maintenance inspection. Quick and easy Expresslane. I drove in at 10:35 am for oil change and maintenance inspection. John was finished and the car was ready at 11:00! Awesom Quick and easy Expresslane. I drove in at 10:35 am for oil change and maintenance inspection. John was finished and the car was ready at 11:00! Awesome service. More

Grand Cherokees Galore Kyle was a great help in tracking down just the right Jeep. I ended up with all the features I wanted and more for a great price. Highly recommend VF Kyle was a great help in tracking down just the right Jeep. I ended up with all the features I wanted and more for a great price. Highly recommend VF and Kyle. More

Service Department Joseph and his staff were great to work with when my Jeep Liberty needed repairs. He was very courteous and cordial. When the repairs needed were beyo Joseph and his staff were great to work with when my Jeep Liberty needed repairs. He was very courteous and cordial. When the repairs needed were beyond my expectations, he was very kind and helpful in explaining the work needed and why. He made sure the repairs were done quickly and accurately. More

Great Speed Service I thought I scheduled an appointment today at 8am. I was mistaken when I arrived. They fit me in with their busy schedule. Oil change and Recall work I thought I scheduled an appointment today at 8am. I was mistaken when I arrived. They fit me in with their busy schedule. Oil change and Recall work done in less than a 1 hour and a half. Will definitely return. I think his name was Joseph Confer. Great guy. He definitely is an asset to VF. More

Outstanding Service The service center has great customer service. I originally bought my Jeep new at another dealership and will only take it to Van Andel & Flikkema for The service center has great customer service. I originally bought my Jeep new at another dealership and will only take it to Van Andel & Flikkema for service. Rick Almond the service adviser goes out of his way for customer satisfaction. I've had my Jeep in several times for service and he will go above and beyond to fix the problem and work with me on any issue. He runs a great team! I would recommend his team to anyone. More

Problem with rear lock on hatch I took my Jeep a grand Cherokee into Van Andel and Joe from the service department did an excellent job. he not only warranted my problem, replacing t I took my Jeep a grand Cherokee into Van Andel and Joe from the service department did an excellent job. he not only warranted my problem, replacing the lock. But arranged for a rental vehicle and had them already on the way to pick me up by the time I walked in the dealership. Joe is a great customer service rep. Thanks Van Andel. More

The best Jeep Dealer In West Michigan Great Service, Great Staff and very customer orientated. I have purchased numerous Jeep vehicles and Chrysler cars from Van Andel & Flikkema and know Great Service, Great Staff and very customer orientated. I have purchased numerous Jeep vehicles and Chrysler cars from Van Andel & Flikkema and know I can always trust their sales, and service folks to really work with me and provide the highest level of customer service possible. I have worked on and off with some of the other Jeep dealers in the area and they just don't provide the level of service you can get at VF. See John or Christian in Sales and Joe in Service....great folks. More