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Fox Chrysler Dodge Jeep Ram - New Cars

Grand Rapids, MI

4.5
494 Reviews

3844 Plainfield Ave NE

Grand Rapids, MI

49525

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Showing 494 reviews

September 15, 2021

My oil change was fast and efficient...just long enough to relax a few minutes in the wonderful and welcoming waiting area with a quick cup of good coffee and a great snack choice. I will return with our o More

by lorschultze
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier was pleasant too., Marie Gibson
Sep 15, 2021 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Best, John Phillips, jphillips@foxmotors.com

September 01, 2020

5-Star all the way. I'm particular and have purchased many vehicles over the years. Dylan Hall was my sales rep - knowledgable, friendly, professional & responsive. John Phillips, general manager of th More

by ddraft@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sarah Clift, Dylan Hall
Sep 02, 2020 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, John Phillips, jphillips@foxmotors.com

November 17, 2019

Fast oil change, friendly staff, I was made aware of a repair on my prior Caravan that was covered under warranty on both heads. That issue would not have been addressed had I had my oil changed elsewhere More

by M. Mcbride
Recommend Dealer
Yes
Employees Worked With
Joseph Confer
Nov 18, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, John Phillips, jphillips@foxmotors.com

November 14, 2019

Fast, Friendly Service Marie was extremely friendly and kept me up to date on the status of the service. They were able to expedite the process by finding the part locally, More

by jeeplover3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Gibson
Nov 14, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thanks for your outstanding review! I'm very happy to hear that Marie was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, John Phillips, jphillips@foxmotors.com

October 03, 2019

Great people and great service! Arrived to smiling faces with a great attitude. The truck was processed immediately and the service was performed quicker than anticipated. The comm More

by Matthews5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Deveroux, Ty Yow, Joseph Confer
Oct 09, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Patrick, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Chrysler Dodge Jeep RAM, we value our customers and we look forward to seeing you on your next visit. Kind regards, John Phillips, jphillips@foxmotors.com

September 27, 2019

Great Jeep service Prompt, friendly, courteous service! Service advisors treat me like they really value my business. Would recommend Fox Jeep to anyone for a great se More

by Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Flikkema, Chad Corson
Sep 27, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Hello Jerry, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Kind regards, John Phillips, jphillips@foxmotors.com

August 07, 2019

Very helpful Your service advisor Joseph is very knowledgeable. He is always courteous and helpful. I would give him 6 stars if I could!! He is a great asset to t More

by Toddg
Recommend Dealer
Yes
Employees Worked With
Joseph Confer
Aug 07, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Hi Todd, and thanks for the great feedback! We're very happy that Joseph was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! All the best, John Phillips, jphillips@foxmotors.com

June 05, 2019

Great experience! Easy and smooth new purchase, friendly and courteous team. Thanks Dylan! I would recommend Dylan to all who are look for a new truck or Jeep. More

by RamGuy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hall
Jun 06, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Hello, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dylan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best regards, John Phillips, jphillips@foxmotors.com

May 22, 2019

Joyful not Painful car buying I highly recommend Dylan Hall and Fox Chrysler Dodge Jeep for the best vehicle buying experience you will ever have! Dylan is extremely knowledgeable More

by Kristy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Brokaw, Dylan Hall
May 22, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Hello Kristy, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Dylan was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Regards, John Phillips, jphillips@foxmotors.com

May 19, 2019

My experience at this dealership isn’t just a vehicle ride! Thank you Dylan! Your professionalism and knowledge made my wife and I 💯 secure in our decision to purchase the 2020 Jeep gladiator. We are hopefu More

by Jeepsusa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Hall
May 21, 2019 -

Fox Chrysler Dodge Jeep Ram - New Cars responded

Thank you for your great review, Michael and Katie! We're glad to have Dylan on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, John Phillips, jphillips@foxmotors.com