Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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Nice service Was verry kind a allowed me to ask a lot of stupid questions, he also was verry helpful and a great guy to ask questiong about you'r car. Also had a c Was verry kind a allowed me to ask a lot of stupid questions, he also was verry helpful and a great guy to ask questiong about you'r car. Also had a conversation with the parts department, they were very helpful and kind and im returing his mounth to have them look at my Jeep. More
Great service department! I am really satisfied with the service department. I recently switched dealerships and I was treated very well. Marie Gibson was very helpful and kno I am really satisfied with the service department. I recently switched dealerships and I was treated very well. Marie Gibson was very helpful and knowledgeable. I am definitely going to continue using Van Andle & Flikkema. More
"Business" with the Customer in mind Kyle Schuiteman did a great job of monitoring our current lease. Over the life of our lease, Kyle proactively reached out to us when promotions might Kyle Schuiteman did a great job of monitoring our current lease. Over the life of our lease, Kyle proactively reached out to us when promotions might be applicable. Together we evaluated a recent promotion that fit our needs. I felt Kyle was fair to both sides, and advised us well. Also, a great experience with Duwayne Klinker, who worked through the lease paperwork with. Thanks VF! More
Engine light warning The engine light on our Town & Country came on. Joseph answered my call and asked me to come in for a quick test (looking for codes) to see how much The engine light on our Town & Country came on. Joseph answered my call and asked me to come in for a quick test (looking for codes) to see how much time would be needed to work on it. Was determined it would take a day to resolve the issue. Kept it there that day and the next, when I picked it up and he said the codes never registered when they were going to work on it. I picked up the car and drove it home, but the engine light came back on the next day. I spoke to Joseph and he got our car in right away and the original codes registered again. Car was back in for a day and a half for service once we determined what had to be fixed. Thank you Joseph. More
Recall repair Everything went smoothly and timely. I called when I received the letter notifying me of the air bag and seat belt recall. They ordered part and nex Everything went smoothly and timely. I called when I received the letter notifying me of the air bag and seat belt recall. They ordered part and nex day a service date was scheduled. More
Great service from Marie Gibson! I bring both my Jeeps to Flikkema exclusively for service. Joe has always been very helpful, very knowledgeable and professional. Marie Gibson was m I bring both my Jeeps to Flikkema exclusively for service. Joe has always been very helpful, very knowledgeable and professional. Marie Gibson was my contact for the last oil change. She was very friendly and knowledgeable as well. Great job everyone! More
Personal service I feel that Joseph has taken a personal interest in my vehicle and my satisfaction. Always goes the extra step to see I am happy.. I feel that Joseph has taken a personal interest in my vehicle and my satisfaction. Always goes the extra step to see I am happy.. More
Program Key Fob Johnny was very nice. They were on time. The service area and the waiting area was very clean. It did not take them very long to do the job. Johnny was very nice. They were on time. The service area and the waiting area was very clean. It did not take them very long to do the job. More
Great Business These people care about you. If you wanted to be treated with respect and looking for a place that cares about you and your well-being and what you w These people care about you. If you wanted to be treated with respect and looking for a place that cares about you and your well-being and what you want out of a place that you're spending your money at......then this is your place. No better dealership in MI. I'll buy cars from these guys for as long as I live. More
Great service, again. My vehicle had a blown transmission cooler line. I dropped the vehicle off on Sunday night and filled out the drop box form with NO appointment. Th My vehicle had a blown transmission cooler line. I dropped the vehicle off on Sunday night and filled out the drop box form with NO appointment. The next morning, Joseph, my service advisor, was able to work the vehicle into the schedule and have it fixed before I left work at 3 p.m. The 'icing on the cake' for this ordeal, the whole repair- replace transmission line, topping off the transmission fluid, cleaning the vehicle, and more- was covered under my lifetime max service plan ;-) More