Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 494 reviews
Service Department Joseph C in the service department is great at his job. Very polite and professional even suggested a great place to eat while I waited. Car was taken Joseph C in the service department is great at his job. Very polite and professional even suggested a great place to eat while I waited. Car was taken care very quickly and was even washed for me. Thanks! More
Best dealer around only dealership to didn't try to put me through a million steps to get a new ride now I'm on the road with my new 2015 Ford Escape only dealership to didn't try to put me through a million steps to get a new ride now I'm on the road with my new 2015 Ford Escape More
Good Service, fast and friendly. Did an oil change, price went up on the synthetic oil but they helped do a brake inspection and tire rotation. Clean place and good service. Did an oil change, price went up on the synthetic oil but they helped do a brake inspection and tire rotation. Clean place and good service. More
Quick and Professional Jonathan was very professional. He stayed late on Saturday to help us find just the right vehicle for us and get the paperwork completed. He called us Jonathan was very professional. He stayed late on Saturday to help us find just the right vehicle for us and get the paperwork completed. He called us on Monday to let us know we approved and everything was ready to go. They went over the vehicle to make sure everything was in working order and took care of plate and insurance for us. They made everything so easy. We couldn't be happier. It was a great experience. More
Do No Stand Behind Their Work Brought vehicle in for repair - after paying 1,345 bill, drove out of dealership and could tell something was not right. Told them it was not fixed - Brought vehicle in for repair - after paying 1,345 bill, drove out of dealership and could tell something was not right. Told them it was not fixed - said to bring it back so I did (so far so good)... However, now the problem is something "different" so another $1,400 to fix the "new" problem that didn't exist the day before. They wanted to "work out a deal" for the repair but I told them NO and took it somewhere else. Turns out things were not done correctly when they did their repair - causing the "new" problem. Not going to do business with a dealership that does not stand behind their work. Everyone is great until things go wrong - then you find out what kind of service you are really getting. More
Speedy fast oil change I came in for an oil change and was in a crunch for time. The service department was able to get my oil change and all the proper checks with in a fas I came in for an oil change and was in a crunch for time. The service department was able to get my oil change and all the proper checks with in a fast enough time for me to get to a meeting. I was very pleased! More
RECALL Joseph took care of the car being serviced for the recall in a quick and timely way. We were very pleased, as we always are with Van Andel Flikkema. Joseph took care of the car being serviced for the recall in a quick and timely way. We were very pleased, as we always are with Van Andel Flikkema. More
Recall and Oil Change I was very pleased by the way I was treated by Joseph Confer when I went in for work done on my Chrysler 300. Sometimes, I am not very comfortable goi I was very pleased by the way I was treated by Joseph Confer when I went in for work done on my Chrysler 300. Sometimes, I am not very comfortable going to get car work done because I am a woman, but he made me feel very comfortable and took very good care of me. I took my car in for a recall and also an oil change and he told me it would be a little over 2 hours. He showed me around the waiting room and I asked if there was an outlet that I could plug my computer into. He showed me several outlets I could use, one being in a private-type room which I thought was very nice. My car was done in less time than he stated. I will definitely be taking my car here from now on! More
Oil Change & Brake Work I was very pleased to get an oil change and have some brake work done in less time than anticipated. I appreciated John's clear explanation of the wo I was very pleased to get an oil change and have some brake work done in less time than anticipated. I appreciated John's clear explanation of the work needed and it was done in a timely manner. He was even able to discount the price a bit and had my car washed for me. Happy customer! More
Great folks very helpfu, knowledgeable and patient. I appreciated the extra help to get me the lowest finance rate! Duane was helpful in that regard and Jon was patient with me as I drove many different I appreciated the extra help to get me the lowest finance rate! Duane was helpful in that regard and Jon was patient with me as I drove many different heels to figure out which best suited my lifestyle. He is very knowledgeable and friendly. More