Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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Honest and reputable dealership I have been a customer for 40+ years. Purchased and had my vehicles serviced atVanAndel & Flikkema. They have Always been fair and reputable in all I have been a customer for 40+ years. Purchased and had my vehicles serviced atVanAndel & Flikkema. They have Always been fair and reputable in all that time. I don't ever recall having a bad experience at VanAndel & Flikkema in all that time. I'm a happy customer. More
"It's the gamble you take" We bought our Equinox from Van Andel and Flikkema just over a year ago. And in that time, we have put over $3000 worth of repairs into this vehicle. W We bought our Equinox from Van Andel and Flikkema just over a year ago. And in that time, we have put over $3000 worth of repairs into this vehicle. We went in thinking we were making an investment, really getting what we paid for (Or so our sales rep assured us). Turns out we were making the biggest mistake ever. 4 months into owning the vehicle, the All Wheel Drive went out. 8 months in, the entire engine blew. 10 months in, we had to replace the battery, the starter, the exhaust manifold and the map sensor. My air conditioner no longer works due to a blown AC compressor and today, the heat quit working. I was promised a reliable car. One that wouldn't leave me stranded on the side of the road with my 2 year old and 5 year old, but that's exactly what this car has done, numerous times! And when contacted about the issues, their solutions specialist told me that's the gamble you take and sorry about your luck. This is the most we've ever spent on a car and it's been the biggest waste of money by far. I find it funny that they're now running ads about how friends don't let friends drive junk, yet that's exactly what they sell. More
Got me what I wanted Dylan got me into the vehicle I wanted. All it took was one phone call. I went in on a Saturday morning and drove off in my new JEEP by 12 noon. Thank Dylan got me into the vehicle I wanted. All it took was one phone call. I went in on a Saturday morning and drove off in my new JEEP by 12 noon. Thanks again Dylan! More
Joe the service adviser was great! Got me in and out faster From the phone call to the first step in the service area I felt welcome was greeted with kindness. In and out sooner than expected. They even had the From the phone call to the first step in the service area I felt welcome was greeted with kindness. In and out sooner than expected. They even had the part needed for the recall on my car. Will bring my car back as needed for service. More
Good service. Ben did his job well. Had the answers I needed and gave excellent customer service. As it should be. So I bought a vehicle from here. In fact, I Ben did his job well. Had the answers I needed and gave excellent customer service. As it should be. So I bought a vehicle from here. In fact, I met 4 people in all and it's clear they have a great group there. More
Sales and Service Bought my Jeep Grand Cherokee brand new in 2011. Had a great buying experience. I also take my vehicle there for regular maintenance. The service Bought my Jeep Grand Cherokee brand new in 2011. Had a great buying experience. I also take my vehicle there for regular maintenance. The service team has done an excellent job. More
huy pham, jeep compass benjamin Erhardt are a good listening and understanding for what i have been thuogh ! thank you ben for be so helpfull, this winter I be feel safe ! benjamin Erhardt are a good listening and understanding for what i have been thuogh ! thank you ben for be so helpfull, this winter I be feel safe ! I had great service thank you a lot ! More
They Consistently Deliver My regular contact is Joseph who always greets me with a friendly hello and a handshake. He always takes time to mix a little conversation about the p My regular contact is Joseph who always greets me with a friendly hello and a handshake. He always takes time to mix a little conversation about the past or upcoming weekend or anything else we may have chatted about previously. I've had my Jeep Renegade since May 2015, and for the most part, I've only needed regular LOF service. When my radio and speakers were not performing as they should, Joe stuck with it, and although I had to return a few times, I knew the team was doing their best to figure things out. I travel a lot and those guys help keep the tunes sounding good. The free WiFi and clean comfortable waiting room makes waiting much easier. I highly recommend Van Andel Flikkema. More
Jeep Renegade Just purchased a 2017 Jeep Renegade from Van Andel Flikkema. My salesperson was Don Hauck who I have bought my Jeeps from since 2002. Don is professi Just purchased a 2017 Jeep Renegade from Van Andel Flikkema. My salesperson was Don Hauck who I have bought my Jeeps from since 2002. Don is professional and friendly and he takes care of all the details, and works to give you the best price. He took so much time explaining the features in my new jeep so I felt confident as I drove away. He's the best! He introduced me to Duane Klinker in finance who had everything ready for me to sign. I was out of there in under 30 minutes. Excellent people to work with. Highly recommend this dealership!! JoAnn More
Great service. Great experience. My vehicle was towed into VanAndel and Flickema due to a transmission failure. My service advisor Joseph was very prompt in contacting me and keeping My vehicle was towed into VanAndel and Flickema due to a transmission failure. My service advisor Joseph was very prompt in contacting me and keeping me informed every step of the way. Transmission repairs were completed in 2 days. Kudos to the mechanic and service advisor. More