Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
Filter Reviews by Keyword
By Type
Showing 494 reviews
Periodic service check Very positive experience. Good service and communication. Timely feedback. Have consistently received good service from this dealership...First tim Very positive experience. Good service and communication. Timely feedback. Have consistently received good service from this dealership...First time with Joseph Confer as service representative. Will look to work with him again... More
Thermostat fix and coolant flushed. Good service, fast and helpful. Joseph Confer was very kind, got me in, I did not have an appointment, got my car washed and out the door later that Good service, fast and helpful. Joseph Confer was very kind, got me in, I did not have an appointment, got my car washed and out the door later that am. I always feel welcomed when I come to this dealership and he takes care of my like family. More
Great and Timely Service Visited VanAndel Flikkema dealership for an oil change on my 2015 Jeep Grand Cherokee. I was immediately met by Marie Gibson upon arrival in the servi Visited VanAndel Flikkema dealership for an oil change on my 2015 Jeep Grand Cherokee. I was immediately met by Marie Gibson upon arrival in the service bay. No less than two minutes and I was in the waiting room, while they took my vehicle right away to a bay technician. I was told by Marie that my service would be complete in 45 minutes and after 45 minutes, came back to inform me they were finishing up on the rotation of the tires and it would be another 15 minutes. 15 minutes on the dot, she returned with my keys, reviewed the 35 point vehicle checkup with me and I was released to the cashier!! The checkout was speedy and I was on my way. Yes, this was just an oil change, but their service maintenance is handled in just the same way.That is why I buy all my vehicles from VanAndel Flikkema!! More
Routine oil change Marie was a joy. The guys in the service department are always nice to me, but it’s nice to have a woman there who I can relate to and not be afraid Marie was a joy. The guys in the service department are always nice to me, but it’s nice to have a woman there who I can relate to and not be afraid to ask questions. Thank you Marie!! Also, we can’t say enough great things about Kyle. We were out to dinner on Saturday and he saw us and approached us to see how everything was going. We’ll be buying from him again when we’re ready for our Rubicon! More
This place cares for customers I had some questions about maintenance and the manager Chad answered everyone without a pause. Great job team. I will continue to get my van service I had some questions about maintenance and the manager Chad answered everyone without a pause. Great job team. I will continue to get my van serviced there, and love the full synthetic offered. More
Great Service - friendly professional staff Stopped in for an oil change and overall check of my 2012 Grand Cherokee Overland. Marie Gibson helped me throughout the process. She was knowledgea Stopped in for an oil change and overall check of my 2012 Grand Cherokee Overland. Marie Gibson helped me throughout the process. She was knowledgeable, friendly and a helpful consultant! Before I left, I was greeted by Marie and Joe Confer to Plan future service. A great experience as always! I really like working with your Staff!! Thank you and Happy Holidays! More
Best car buying experience ever! I came In knowing exactly what I wanted, I have purchased another vehicle from this dealership before, and decided to purchase another. I was greeted I came In knowing exactly what I wanted, I have purchased another vehicle from this dealership before, and decided to purchase another. I was greeted right away and was test driving my now new vehicle within 5 minutes. Dylan went the extra mile to get me all available rebates, a monthly payment that fit my price range, and a nicer newer car! I was in and out in no time, Duane had the paperwork all set and ready to sign so there was no real wait or hold up. This dealership will always have my business and get five stars from me. If you’re looking for a new car I highly recommend seeing Dylan in new car sales. Completely satisfied!!! More
They helped me when no one else would . I got an amazing van for a great price I could not be happier with my vehicle. The sales person that I dealt with Mark shots was amazing and Dwayne . I got an amazing van for a great price I could not be happier with my vehicle. The sales person that I dealt with Mark shots was amazing and Dwayne the gentleman in the finance department both treated me amazingly I can honestly say that when looking for my next vehicle I'm pretty sure I'll be going back. More
Top notch service Mark Schatz made it very easy to purchase my vehicle. Easiest purchase I have made by far. Great service. I will definitely purchase from them again Mark Schatz made it very easy to purchase my vehicle. Easiest purchase I have made by far. Great service. I will definitely purchase from them again. More
quick oil change we were given very fast and polite service and nice waiting area. The time was shorter than we thought it would be to change the oil in our car. we were given very fast and polite service and nice waiting area. The time was shorter than we thought it would be to change the oil in our car. More