Fox Chrysler Dodge Jeep Ram - New Cars
Grand Rapids, MI
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Stephanie is excellent. She is efficient, thorough and friendly at the same time. I had a bad experience at Dodge Jeep on 14 mile. Glad I came here as now I have a new home. She is efficient, thorough and friendly at the same time. I had a bad experience at Dodge Jeep on 14 mile. Glad I came here as now I have a new home. More
From the second I walked into this dealership I was greeted with welcoming smiles and employees that just seemed genuine, happy, and eager to help me out and be there. I wasn’t planning on leaving that greeted with welcoming smiles and employees that just seemed genuine, happy, and eager to help me out and be there. I wasn’t planning on leaving that day with a new vehicle (I have never gone through such a big process alone and wanted to talk with my parents first) but the communication and time each and every employee took to explain things to me made me feel more than confident to make such a big decision myself. During my experience I never once felt pressured into buying a vehicle from them. If/when I didn’t understand something Travis, Dave, Chris, Dylan and Sarah all took the time to explain it to me again, and again. Sarah even pulled out a pad of paper to visually explain to me what something meant when I couldn’t understand it. More
We had a great experience buying our new Jeep. Nathan was friendly and helpful. There was no high pressure feeling at all. Great facilities and customer service. Nathan was friendly and helpful. There was no high pressure feeling at all. Great facilities and customer service. More
Fast and complete service, but MOST IMPORTANT was the cordial nature of everyone from the receptionist to the individual handling my service. The waiting room was outstanding and the free beverage/snack cordial nature of everyone from the receptionist to the individual handling my service. The waiting room was outstanding and the free beverage/snack was appreciated. I felt as though I was treated with respect. More
Breylen extremely knowledgeable & attentive. He listened to what we were looking for & took time to answer all of our questions. Everyone we met truly made us feel like family, they are very trustworthy and to what we were looking for & took time to answer all of our questions. Everyone we met truly made us feel like family, they are very trustworthy and made sure we were aware of all of our options. They went above and beyond. So happy with our new Dodge Durango More